Responsibilities: -Answer the phone -Return calls from prospective and current clients -Complete check-ins -Enter leads/prospects in lead system -Ensure paperwork has all required signatures -Organize paperwork -Quickly answer questions pertaining to the bail process -Typing proficiency -Ability to learn new software quickly -Help obtain essential information to close bonds -Data entry Schedule: -Hourly (non-exempt) -Full-Time (40 hours are not guaranteed and depends on company needs) -Flexibility to work any shift during a 24/7/365 schedule -No holidays guaranteed Requirements: -Bilingual (Spanish) -Type 60 words per minute (We will conduct a test prior to job offer) -Legible handwriting -Experienced and comfortable talking to customers on the phone -Flexibility to work any shift during a 24/7/365 schedule Benefits: -401(K) -401(K) matching -Dental Insurance -Vision Insurance -Health Insurance -Paid Time Off -HSA/FSA -Dependent Care FSA Physical Setting: Office Schedule: -8 hour shift -Day shift -Evening Shift -Night Shift -Overnight Shift -Holidays -On Call -Weekends as needed