Product Analyst

Aravo Solutions, Inc. is a global leader in third-party risk management, ESG, and vendor lifecycle management solutions. Our cloud-based platform empowers organizations of all sizes, from Fortune 100 to mid-level enterprises, to streamline vendor management processes, mitigate risk, and drive strategic decision-making. We provide guidance globally for the most complex third-party networks in the world, helping them manage risk, achieve compliance, and protect their reputations.  Join us at Aravo Solutions, where we are passionate about helping companies eliminate corruption and social injustice from their extended enterprises. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of vendor management!  Position Overview:  We are seeking an empathetic and user-obsessed Product Manager to join our team and help shape the future of the Aravo Platform. This is a pivotal role that requires a deep understanding of user needs, a passion for building excellent user experiences in highly configurable systems, and a curious, AI-native mindset.  The ideal candidate will be a compassionate communicator with high emotional intelligence, able to inspire and align cross-functional teams. You will be responsible for defining and driving the user experience for our main personas, translating user insights into innovative solutions while maintaining the high level of configurability that defines our platform.  You will be a key member of a small, agile team, working collaboratively with the VP of Product Management to develop product roadmaps and drive the execution of our product vision. Our product team is growing, and we're looking for creative, innovative thinkers to help us transition to a more product-led, user-centric organization.  Key Responsibilities:  Embrace the User: Act as the primary advocate for the user, championing their voice and translating their needs and pain points into a clear product strategy.  Define the Vision: Develop and own the product roadmap and backlog, using data, user research, and market insights to drive prioritization and alignment across teams.  Communicate & Collaborate: Work closely with engineering, UX, sales, and other teams to ensure successful product launches and ongoing optimization. You will communicate the product vision and strategy with clarity and empathy.  Be AI-Native: Actively leverage and experiment with AI tools to increase your effectiveness and speed as a product manager. Identify new ways to leverage emerging technologies to create innovative solutions for our users.  Drive Results: Use a data-driven approach to define detailed requirements and drive quantifiable improvements for our users and business.  Mentor & Lead: Provide guidance and mentorship to other product managers, fostering a culture of continuous learning and customer obsession.  Strategize for Growth: Identify and pursue new product opportunities to drive growth and market leadership.  Travel: 10%-20%  Requirements Qualifications:  Bachelor's degree and 5+ years of product management experience with B2B SaaS products.  Proven track record of successfully delivering products with large user populations and a high degree of system configurability.  Deep understanding of user-centered design principles and a history of translating solution-first requests into user-centric problem statements.  Comfortable using AI tools in your daily work and innately curious about new technologies and their practical application. Prior experience working on AI-powered products is a plus.  A history of using application data (metrics, logs, reporting) to drive prioritization and make informed decisions.  Exceptional communication and presentation skills with the ability to influence stakeholders at all levels.  Experience with agile methodologies and the full product development lifecycle.  Familiarity with tools like Jira, Confluence, and Productboard.    Ideal Candidates are:  Curious and hungry to learn and contribute  Compelling storyteller, able to articulate a clear vision and inspire others  Team players, eager to collaborate with and mentor others  Results-oriented, customer-focused professional    Why Join Us:  At Aravo Solutions, Inc., we offer a dynamic and inclusive work environment where employees are encouraged to innovate, grow, and make a meaningful impact. We provide competitive compensation and benefits packages, opportunities for professional development, and the chance to work alongside industry experts on cutting-edge projects.  Benefits 100% Employer Paid Medical Insurance options for the Employee and Family Paid Maternity and Paternity Leave Life and AD&D Insurance Long-Term Disability Insurance 401K with Company Matching Equity Participation 4 Weeks of Vacation Fully Stocked Kitchens Company-Sponsored Charitable Day of Giving Events ......and many more! Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, IL, MA, MO, NC, NH, NJ, NV, OR, PA, SC, TN, and TX.

About the Company Satsuma.ai (Formerly MealMe.ai) is building the infrastructure layer that connects merchants to the new world of AI agents and conversational interfaces. As AI systems like ChatGPT, Alexa, and others begin to search, recommend, and transact on behalf of users, Satsuma ensures products are visible, accessible, and monetizable in real time. We partner directly with merchants to make their products and services searchable and orderable by AI. Through our API and Merchant Gateway, we enable real-time access to structured data—like product catalogs, menus, pricing, and availability—while giving merchants full control over access, pricing, and usage through their Merchant Console. Whether it’s a grocery chain, restaurant group, or large retailer, Satsuma transforms AI traffic into revenue by routing it through merchant-owned infrastructure. Our platform unlocks two major value streams: high-margin data monetization and increased order volume from AI-native channels. Satsuma is backed by leading investors such as Mercury Fund, Palm Drive Capital, Quiet Capital, Slow Ventures, AIX Ventures, and more. We are growing rapidly as we help merchants own their presence in the era of AI commerce. Responsibilities Develop and articulate the product vision, roadmap, and strategy in line with company objectives. Conduct market research and competitive analysis to identify opportunities and customer needs. Collaborate with cross-functional teams to create detailed product specifications and user stories. Prioritize product features and enhancements based on impact, feasibility, and user feedback. Lead the product development lifecycle, ensuring timely delivery and quality standards are met. Act as the main point of contact for stakeholders and provide updates on product progress and metrics. Requirements Bachelor's degree in Business, Marketing, Computer Science, or a related field. 3+ years of SaaS and/or AI product management experience Proven track record of managing the entire product lifecycle from concept to launch. Strong understanding of agile methodologies and experience working in agile development teams. Excellent analytical skills with the ability to leverage data to drive decisions. Exceptional communication and interpersonal skills, with a knack for building relationships across teams. Passion for innovative technology and a customer-focused mind-set. Benefits Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Work From Home Free Food & Snacks Wellness Resources Stock Option Plan

Looking for experienced voice and data technicians with their own tools. Must be able to show credible cable installation, telephone wiring, and networking experience. Must have a reliable vehicle that you own (not borrow), and must be able to clear a criminal background and drug screen (no exceptions whatsoever). This is a 1099 position. You set your own hours and pickup work as you see fit. You are required to obtain your own insurance (est. $30/month). Pay is $35/hr labor and $25/hr travel. I will have no trouble keeping an experienced tech as busy as he wants to be. Just make sure you read the first paragraph and not waste either of our time concealing information about your criminal record, drug screen ability, and readiness for work. Call or Text 318-465-7992

Making a difference: Digital Cheetah has provided cutting edge volunteer and member management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/) in the world for 24 years. We strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time, remote position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Facilitate and perform requirements gathering and discovery for new projects. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Participate in the following sprint ceremonies: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Project Management, Client Relationship Management, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Familiarity with Agile development environment is a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/

Making a difference: Digital Cheetah has provided cutting edge volunteer and member management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/) in the world for 24 years. We strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time, remote position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Facilitate and perform requirements gathering and discovery for new projects. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Participate in the following sprint ceremonies: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Project Management, Client Relationship Management, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Familiarity with Agile development environment is a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/

Job Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments. Essential Duties and Responsibilities Microsoft Azure and Office 365 Administration Provide remote technical support to customers calling for various technical issues. Provide on-site technical support to customers as needed. Must have flexible after-hours availability for implementation and deployment tasks. Track time and provide troubleshooting notes as you work. Requirements Desired Technical Knowledge Technicians are expected to have intermediate knowledge of the following technologies, along with the ability to quickly advance that knowledge. Windows Server and Desktop OS (all versions) Familiarity with public cloud technologies (Microsoft Azure and 365 is a must) Familiarity with MacOS and Linux operating systems. Common Desktop Applications (Office, etc.) Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.) Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery ) Virtualization Technologies (VMware vSphere and Hyper-V) Familiarity with VOIP solutions, such as Ring Central Other desirable skills Basic Scripting knowledge (PowerShell, Bash, Python) Standard Networking (Routing, Switching, Firewalls. Specifically Meraki, Sonicwall, Cisco, and Dell) Familiarity administering Remote Desktop Services Additional Requirements Must live in the Austin, TX metro or surrounding area. Participate in after hours support rotation. Must pass background screening. Must be able to lift 20 lbs. Ability to work in a team and communicate effectively. Responsible for entering billable time and notes into ticketing system in real time. Certifications: Preference is given to well certified individuals. Experience: 2+ years experience in a help desk or network support position. Education: Degrees are valued but not required. We prefer experience and certifications. Benefits 75% to 100% work-from-home options if based in Austin, TX Flexible Paid Time Off Medical/Dental/Vision Insurance available Life and AD&D Insurance Disability Insurance GCS is an equal opportunity employer. GCS is a certified small business.