Austin Help Desk & IT Support Job Listings

Client Liaison (Remote Position)64029184384002120

Craigslist

Client Liaison (Remote Position)

Making a difference: Digital Cheetah has provided cutting edge volunteer and member management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/) in the world for 24 years. We strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time, remote position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Facilitate and perform requirements gathering and discovery for new projects. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Participate in the following sprint ceremonies: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Project Management, Client Relationship Management, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Familiarity with Agile development environment is a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/

1101 Fieldcrest Dr, Austin, TX 78704, USA

Negotiable Salary

Bilingual Dayshift Dispatcher Needed (South Austin)63757894898051121

Craigslist

Bilingual Dayshift Dispatcher Needed (South Austin)

Local towing company looking for flexible, honest, and reliable person willing to dispatch, as well as other office duties. Punctuality is a must! Strong phone skills are required as well as use of Excel! The chosen candidate for this position must be bilingual. The shift that we are looking to fill is Monday-Thursday 8am - 5pm. Pay Weekly! FULL BENEFITS AVAILABLE (Health, Vision, Dental, Life Insurance, Retirement). DO NOT REPLY TO THIS EMAIL. Please call Lisa at 512-430-3547 for more information or come by our office to fill out an application. Our address is 10000 Slaughter Creek Dr., Austin, TX 78748.

10000 Slaughter Creek Dr, Austin, TX 78748, USA

$16/hour

Copier/Printer Technician63757745700355122

Craigslist

Copier/Printer Technician

We are a Sharp MFP dealer looking for an experienced technician. The experience can be on any brand but the applicant must have some computer network skills. The pay plan is good with a full benefit package including mileage reimbursement. The pay plan will be based on level of experience. The technician must have a reliable vehicle and been in good health. There is some light lifting.

8711 Burnet Rd Ste C21, Austin, TX 78757, USA

$25-30/hour

Heavy duty diesel mechanic. (North Austin)63757873870721123

Craigslist

Heavy duty diesel mechanic. (North Austin)

Looking for an experienced diesel mechanic. Must be able to do diagnostics and work on DD15 engine if you interested please call me

FJPJ+VX Coupland, TX, USA

Negotiable Salary

Client Liaison (Remote Position) (Austin)63735760593921124

Craigslist

Client Liaison (Remote Position) (Austin)

Making a difference: Digital Cheetah has provided cutting edge mobile and web volunteer management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/ ) in the world for over 23 years. As a remote first organization, we strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Facilitate and perform requirements gathering and discovery for new projects. Establish project scope by identifying strategic business objectives; discover and validate business and technical requirements and parameters; obtain input from in-house and client subject-matter experts. Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done without dictating to the team. Mediate with the scrum team and stakeholders to determine the MVP (minimum viable product). Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assess and resolve project risks; establish and enforce change control processes; track and report on project profit and loss. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Maintain scrum artifacts and metrics including velocity, team performance, issues and risks, project profitability plus communication documentation from internal and external stakeholder discussions. Coordinate and lead each of the following sprint ceremonies successfully: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Work with product team and development manager to prioritize the backlog ensuring a healthy product backlog. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Client Relationships, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Familiarity with Agile development environment a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/

1101 Fieldcrest Dr, Austin, TX 78704, USA

Negotiable Salary

Autonomous Vehicle Operators (Austin)63735760413569125

Craigslist

Autonomous Vehicle Operators (Austin)

PLEASE INCLUDE RESUME TO BE CONSIDERED Royalty Staffing is currently hiring Autonomous Vehicle Operators in Austin for our client who is a growing ride-share company. This is an excellent opportunity to be at the forefront of turning the company's vision into reality. We're looking for operators who are disciplined, team players, and believe in doing whatever it takes to accomplish the mission. Working as a VO will give you the opportunity to learn vehicle and personnel operations. You'll have a front-row seat to the operational complexities of realizing autonomous mobility and the chance to contribute to the future. We are currently hiring for multiple schedules, with bonus pay for weekend and night shifts with a start time of after 3pm (i.e. the weekend day shift offers an added 5% per hour and weekend night shift offers an added 10% per hour). Location – Austin, TX Work environment – Onsite/field Pay rate - 25.00 USD Per Hour Assignment duration – Ongoing contract Hours: • Day Shift: 6:45AM-3:15PM or 7:45am-4:15pm • Night Shift: 2:45pm-11:15pm or 3:45pm-12:15am Days: • Wednesday-Sunday • Thursday-Monday • Friday-Tuesday • Saturday-Wednesday RESPONSIBILITIES • Support vehicle operations. • Drive 4-8 hours a day with a priority on safety. • Conduct basic software operation tasks. • Support missions through a wide variety of roles in and out of vehicles. • Assist with documentation and metrics. • Provide accurate written and oral feedback to engineering teams. • Support vehicle maintenance and logistics. • Conduct daily basic vehicle preventative maintenance checks, services, and repairs. • Provide logistical support for the movement and storage of vehicles and equipment. • Ensure the readiness and cleanliness of vehicles, equipment, and the workplace. • Assist with paperwork and documentation related to vehicle readiness. REQUIREMENTS • Basic vehicle knowledge to perform vehicle checks, ability to drive for long duration (6 hours in the car per day) • Basic technology ability • Excellent written and verbal communication skills • Excellent driving history and no criminal history • Proactive mindset and resourcefulness • Bachelor's degree or equivalent technical experience is a plus BENEFITS • Pre-tax commuter benefits • Employer Subsidized healthcare benefits • Flexible Spending Account for healthcare-related costs • All costs for short- and long-term disability and life insurance • 401k package

909 Colorado St, Austin, TX 78701, USA

$25/hour

Network Operations Center (NOC) Technician63499779081345126

Workable

Network Operations Center (NOC) Technician

The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of work on the fly. The NOC handles all incoming tasks such as support and dispatch requests, technical systems alerts, resource coordination and interdepartmental communication, as well as resolving a portion of incoming support cases. Essential Duties and Responsibilities: Act as a point of contact for all types of service requests. Communicate directly with customers as needed. Assist in coordination of the support teams to maximum utilization and improve communication. Monitor alert systems and take appropriate action. Assist in management of the emergency process for support requests requiring escalation. Work with support technicians and management to do whatever is necessary to provide excellent service. Continuously develop technical skills by resolving a portion of incoming support cases to enable progression to a technical support role. Provide feedback on opportunities to improve process and workflow efficiency. Requirements Professional and effective written and oral communication as well as excellent interpersonal skills: such as telephony skills, active listening and customer-care. Basic computer, operating system and application knowledge. Basic understanding of networking technologies and components such as switches, routers and firewalls. Understanding of support tools, techniques, and how technology is used to provide IT services. Ability to organize and prioritize work and adapt to changes quickly. Self-motivated with the ability to work in a fast moving, team based environment. Additional Requirements Participate in after hours rotation. Must be able to lift 50lbs. Must pass a drug and background screening. Benefits Flexible Paid Time Off 401k Medical/Dental/Vision Insurance available Life and AD&D Insurance Disability Insurance

Austin, TX, USA

Negotiable Salary

Seeking Project Manager/Assistant63582153148803127

Craigslist

Seeking Project Manager/Assistant

Hill Country Help Desk, a growing Wimberley based Managed IT Service Provider, is looking for a part time project manager/office assistant. This positions offer hands-on training, with opportunities to earn Microsoft and Veeam certifications. The role has potential for future growth within the company. 20 hours a week $15-$17/hr. Please email hiring@hillcountryhelpdesk.com with your resume.

4 Overbrook Ct, Wimberley, TX 78676, USA

$15-17/hour