Luxury Residential Concierge / Home Manager (Denver)

Do you love making people happy? Are you a great communicator, who is thoughtful, goes above and beyond, and has excellent attention to detail? This is the kind of person we want to join our team at AliceHome. AliceHome is a technology enabled services company on a mission to enhance the way people live. Home Managers are an integral part of what we do, and we are looking for candidates who truly exemplify what it means to provide excellent service. The Home Manager position requires a dynamic, innovative and service-oriented professional who is extremely organized, and detail-oriented to serve our luxury clientele. The ideal candidate will thrive in an environment where they build a rapport with residents, and anticipate their needs to deliver an exceptional level of hospitality. Job Responsibilities and Tasks: • Build relationships with the building on-site team, service providers, and residents • Provide an extraordinary living experience for residents starting from move-in and for the duration of their lease • Communicate with residents through the Home Manager platform • Meet with residents, and oversee their home preferences to deliver an exceptional living experience • Manage a team of service specialists to help execute high-quality services • Routinely conduct in-home visits to ensure all services are properly completed and look for opportunities to surpass expectations • Give residents their time back by providing an unrivaled home management experience Desired Qualifications and Traits: • Bachelor’s Degree; preferably in hospitality management or communications • 2+ years of management experience in hospitality, guest services, retail, marketing, or communications • High level of attention to detail with the ability to multitask • Excellent oral, written communication and listening skills • Curious and observational • Upbeat, positive disposition with genuine “can do” attitude • Meticulous with exceptional organizational skills • High value on trustworthiness, respect, and discretion of clients • Passion for serving others • Operationally minded - capability to manage & maintain a variety of components • Excitement for working in a company that is quickly evolving and growing The Must Haves: • Ability to lift up to 50 lbs • Valid driver's license, a clean driving record, and reliable vehicle • Eligibility to work in the US • Personal smartphone • Complete and pass a background check Pay Range Part-time Hourly: $25- $30 AliceHome is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.