FOH Captain (tipped) – Black Forest Brooklyn & Fritz Cocktail Bar (Brooklyn)

FOH Captain – Black Forest Brooklyn & Fritz Cocktail Bar (Brooklyn) Lead, motivate, and elevate the guest experience across two of Brooklyn’s favorite concepts with 3 locations. Looking for a hands-on shift leader to inspire teams, keep service smooth, and create unforgettable experiences. Opportunity to grow with a respected multi-location Brooklyn group. Join the leadership team at one of Brooklyn’s most beloved hospitality groups! Black Forest Brooklyn and Fritz Cocktail Bar are seeking an experienced Front of House Captain — a hands-on, tipped shift leader who brings energy, warmth, and strong leadership to every service. The Role As FOH Captain, you’ll lead the floor during service, ensuring seamless operations and genuine hospitality from open to close. Captains typically work in one main location but may support across all venues when needed. Responsibilities - Lead, inspire, and motivate the FOH team each shift - Run pre-shift meetings and communicate specials, 86s, and priorities - Work on the floor alongside your team, running food, bartending, serving, greeting guests, or resetting tables - Maintain cleanliness, safety, and DOH compliance - Manage cash drawers, comps, and voids accurately - Provide coaching and support to staff in real time - Work closely with Owners and Management to keep operations seamless What We’re Looking For - Proven leadership in a busy NYC restaurant or bar - Calm, confident presence on the floor - Excellent communication and teamwork skills - Professional, dependable, and service-oriented - Passion for hospitality and guest experience What We Offer - Tipped leadership role with competitive pay - Opportunities for growth across multiple venues - Supportive, inclusive, and vibrant work environment If you’re ready to lead with confidence and grow with a well-established Brooklyn group, we’d love to meet you. Apply with your resume and a short note about why you’d be a great fit.