Customer service call agent (HON)

Auburn CPA firm is seeking a positive, energetic, and highly organized Receptionist/Office Assistant to serve as the welcoming face for our busy, fast-paced office. While most of our team works remotely, you will be the anchor of our physical office, responsible for ensuring operations run smoothly, professionally, and efficiently from the ground. You’ll be the first point of contact for in-person visitors and phone calls, greeting clients in a friendly, business-like manner and representing the firm with warmth and professionalism. The ideal candidate will be self-motivated and detail-oriented, with excellent interpersonal skills and the ability to manage a multi-line phone system (3–4 lines), handle sensitive information with care, and juggle multiple tasks with poise. Proficiency in Microsoft Office Suite, Adobe, and online tools (including social media platforms and client portals) is essential. This role also includes general office duties, maintaining a clean and welcoming client area and conference room, and providing administrative support to remote staff. Punctuality is key, as this person will open the office at 9:00 AM on weekdays. After the initial training period, the position includes the flexibility to work remotely on Thursdays. Typical duties in our paperless office will include: • Answering phones • Greeting clients and logging in their projects • Scheduling appointments • Ordering and keeping office supplies inventory up to date • Downloading and sorting electronic documents from Client Portals • Scanning and organizing documents electronically • Compiling tax returns and accounting projects • Preparing and scanning daily bank deposit • Dropping off and picking up mail daily at Auburn Post Office • Running credit card payments online, processing customer receipts • Setting up networking and business development events • Organizing annual open house celebration • Maintaining monthly blogs and bi-monthly e-newsletter • General office support as needed Typical hours are 9:00am – 5:00pm, M-F, but will include a few Saturdays and some evening hours between March 1st – April 15th for the tax season rush. We offer medical, dental and vision benefits, a 401k plan and competitive compensation. We are a close-knit team with an atmosphere that is fun, creative, and loaded with caffeine! Pay range: $23-$27 DOE Only those candidates whose experience best meets our requirements will be contacted.

Exciting Career Opportunity in Ocean Export/Import Shipping & Logistics Are you ready to set sail on a rewarding career in the world of international shipping and logistics? Join Cotonou-Direct International Shipping LLC, a trusted leader in ocean freight forwarding and vehicle/container shipping. Based in Waldorf, Maryland, just outside Washington, DC, we’ve spent over a decade helping businesses and individuals move goods efficiently across the globe. Now, we’re looking for a motivated professional to join our dynamic team! About the Role As part of our Ocean Export/Import Shipping & Logistics team, you’ll play a key role in ensuring smooth, efficient, and timely shipments for our clients. This is an incredible opportunity to grow your career in the fast-paced and ever-evolving logistics industry while working with a company that values expertise, precision, and customer satisfaction. ️ Key Responsibilities In this role, you’ll: - Coordinate and manage the export and import shipping process from start to finish. - Communicate with clients, carriers, and overseas agents to ensure seamless operations. - Prepare and process shipping documentation, including bills of lading and customs declarations. - Monitor shipments to ensure on-time delivery and resolve any issues that arise. - Stay up-to-date with international shipping regulations and compliance requirements. Ø Very heavy phone / email interaction with customers Ø Receive and input shipping instructions from assigned customers. Obtain, create, and disseminate all pertinent documentation. Ø . Place booking with steamship line and monitor ETD, cut-off, documentation, and other deadlines. Ø Filing of EEI/AES. Ø Arrange pickup with local trucker/drayage company as necessary. Ø Comply with all legal requirements for origin and destination. Ø Ensure accuracy of all manifest information and reconcile any discrepancies. Ø Communicate with all parties involved to ensure smooth transportation and minimize delays. Ø Write, file and submit import and export documents. Ø Track shipments and forward information to clients. Ø Prepare billing and perform data entry. Review logistics performance against targets. Ø Maintain and develop positive business relationships with vendors and customers. Ø Assist with special projects or other departments as needed. Ø The list of the responsibilities outlined above is representative and not a complete list. ✅ What We’re Looking For To succeed in this role, you’ll need: - 1+ year of experience in ocean export/import shipping or logistics. - Strong organizational skills and attention to detail. - Excellent communication abilities to work with clients and partners worldwide. - A proactive mindset with the ability to troubleshoot and solve problems effectively. - Familiarity with shipping documentation and international trade regulations is a plus. Requirements: Candidates who look for an opportunity to use their experience in this field and able to take responsibility to manage one of the operations departments are welcomed. Candidates must be fluent in English & French. At least High School Diploma or equivalent is required. Ø Some acknowledgment in logistic department. Ø Proficiency in Word, Excel and familiar with Q/B. Ø Great communication skills. Ø Self-motivated, detail-oriented, able to multi-task. Ø Highly motivated team player with a desire to learn. Ø Excellent problem solving and time management. Ø Must have a Positive, outgoing personality and a willingness to learn. Ø Excellent oral & written communication skills - which includes the ability to work well with customers and colleagues of various backgrounds and cultures. Ø Understanding & desire to consistently provide the highest level of customer service with tact & sensitivity. Ø Must be able to multi-task and function in a fast-paced environment. Ø Superior attention to detail is mandatory. Ø . Provide back-up support and tasks of other team members as needed. PHYSICAL DEMANDS Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at a time What We Offer We believe in taking care of our team, and we’re proud to offer: - 401(k) matching to help you plan for your future. -Store discount. - A supportive and collaborative work environment where your contributions are valued. - The chance to grow with a company that’s passionate about global logistics and customer success. Why Join Cotonou-Direct International Shipping LLC? At Cotonou-Direct, we’re more than just a shipping company—we’re a team of dedicated professionals who take pride in delivering exceptional service to our clients around the world. Collaboration, innovation, and integrity are at the heart of everything we do. If you’re looking for a company where you can make an impact and grow your career, we’d love to hear from you! Ready to Get Started? If this sounds like the perfect opportunity for you, don’t wait—apply today and take the next step in your logistics career! We can’t wait to welcome you aboard. Cotonou-Direct International Shipping LLC – Your Global Shipping Partner.

Now Hiring: Intake Coordinator – ABA Therapy (Sales-Focused) Location: Onsite – Inwood, NY Job Type: Full-Time Salary: $50,000–$60,000 per year + performance-based bonuses Treetop | Discovery ABA Family of companies is seeking a driven and compassionate Intake Coordinator to join our onsite team in Inwood, NY. In this fast-paced, sales-focused role, you'll be the first point of contact for families seeking life-changing autism therapy services. This position is perfect for someone with experience in outreach, intake, or client success-especially in high-volume or phone-heavy environments-who is motivated by goals and wants their work to make a meaningful impact. Key Responsibilities Serve as the first point of contact for families seeking ABA therapy Make 75–100+ outbound and inbound calls daily Clearly explain our services and guide families through the intake process Follow up diligently to collect documents, insurance details, and consents Track all interactions and progress in Salesforce and related platforms Meet performance targets for speed, conversion, and intake completion Collaborate with internal teams to ensure a smooth onboarding experience Requirements Qualifications 1+ year in a sales, outreach, intake, or client-facing role Comfortable in a high-volume, phone-driven setting Excellent communication and persuasive skills Motivated by goals, KPIs, and bonus opportunities Experience with Salesforce or similar CRMs preferred Organized, detail-oriented, and strong at follow-through High school diploma required; associate's or bachelor's degree preferred Experience in ABA, healthcare, or behavioral health is a plus, but not required Benefits Compensation & Benefits Base salary of $50,000–$60,000 (based on experience) Performance-based bonus and incentive programs Health insurance, PTO, and paid holidays 401(k) with employer match Opportunities for advancement in a fast-growing organization Purpose-driven work with a supportive, collaborative team Work onsite in a professional, mission-driven environment Ready to Grow with Us? If you’re ready to take the next step in your career and join a team that values your expertise, we’d love to hear from you. Apply today—it only takes a few minutes. Treetop , Discovery ABA Family of Companies is an Equal Opportunity Employer and welcomes candidates from all backgrounds. This position is open to candidates who reside in Arizona only.

Job Overview We’re looking for a highly organized, flexible, and proactive Office & Project Coordinator to keep our small business running smoothly. This role is a mix of office management and project support—you’ll handle daily operations, keep schedules on track, support the CEO, and help coordinate drafting and construction projects from start to finish. If you’re someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and loves bringing order to chaos, this could be a great fit. What You’ll Do - Keep our office running smoothly—answer phones, greet clients, and provide great customer service - Support the CEO with scheduling, prioritizing, and project tracking - Manage staff calendars, coordinate meetings, and monitor multiple email inboxes - Draft and update contracts, proposals, and reports - Submit plans and documents to the city - Maintain and update Google Docs, spreadsheets, and other project trackers - Assist with presentations and client deliverables - Supervise, train, and support our small office team Jump in where needed—every day is different! What We’re Looking For - 2+ years of office administration or project coordination experience - Bilingual in Spanish strongly preferred - Strong computer skills: Google Workspace, Microsoft Office (Excel, Word, PowerPoint) - Attention to detail + ability to juggle multiple priorities - Familiarity with construction, Revit, or AutoCAD is a plus - A team player with excellent communication and problem-solving skills - Someone comfortable wearing multiple hats in a small business setting Why Join Us? -Be a key part of a growing design & drafting company -Work directly with the CEO and help shape how projects get delivered - Every day brings something new—no boring routines here -Opportunity to grow with us and expand your skills in project management and construction

Welcome to Priority Office Automation! We are a client-focused provider of advanced multifunctional devices and office technology solutions, dedicated to transforming business operations for our customers. As a Diamond-level Xerox Authorized Partner, we pride ourselves on offering customized systems that enhance workflow efficiency and reduce operational costs. We are excited to invite a friendly, organized, and proactive Front-End Office & Customer Care Coordinator to join our welcoming team! In this role, you will be the first point of interaction and serve as the face of our front office and ensure exceptional customer care with our valued clients and play a crucial part in creating a positive experience. You will also handle incoming calls, greet visitors, coordinate service requests, and help maintain strong customer relationships and retention. Responsibilities Greet and welcome customers warmly, ensuring a friendly atmosphere. Manage phone calls and inquiries, directing them to the appropriate team members with a smile. Log and track service calls, ensure timely follow-up on customer issues and help coordinate scheduling for service technicians. Coordinate the calendar for appointments, ensuring everything runs smoothly. Prepare and manage documentation, including service requests and proposals, making sure everything is clear and organized. Handle incoming and outgoing mail and packages with care, ensuring timely delivery. Maintain a neat and tidy reception area, contributing to a professional environment. Collaborate with the team to support daily operations and enhance customer satisfaction. Handle light administrative tasks to support the team, such as filing and data entry. Requirements Previous experience in customer service or an office administrative role is a bonus! Strong communication skills and a friendly demeanor are essential. Ability to multitask and stay organized in a busy environment. Proficient in Microsoft Office Suite, Canva and office equipment. A positive attitude and willingness to assist colleagues and clients alike. High school diploma or equivalent; additional training in office administration is a plus. Benefits Paid Time off Health Insurance: Medical, Dental, Vision Plans Holidays off Recognition Programs Training & Development Programs

Madden Legacy Trust is seeking a qualified Independent Contractor to provide property and office management services under contract. This opportunity is best suited for a professional with proven real estate and office administration experience, strong organizational skills, and the ability to deliver results independently. All contractors must successfully pass a background check and demonstrate strong work ethics, reliability, and professionalism. Scope of Services • Oversee property and office operations, including maintenance, budgeting, and tenant/vendor coordination. • Administer lease agreements, monitor collections, and coordinate default proceedings. • Ensure compliance with property management policies, regulations, and governmental directives. • Conduct inspections (weekly, monthly, quarterly, annual) and provide accurate reporting on property conditions. • Bid, negotiate, and oversee vendor contracts in alignment with client requirements. • Manage lease documentation and reporting using property management software (Buildium preferred). • Maintain communication with property owners and accounting team to ensure accurate and timely reporting. • Coordinate tenant move-ins, build-outs, and renovations to ensure compliance with scope and timelines. • Manage tenant relations and foster positive client relationships. • Post rental listings, show units, and coordinate leasing partners or companies to secure tenants. • File evictions, court paperwork, and ensure legal compliance. • Track and pay utilities, income/expenses, taxes, and insurance for properties. • Oversee payroll processing and financial reporting. • Source and monitor contractors for all aspects of property operations. • Maintain vehicle registrations and other business-related compliance tasks. • Provide executive-level administrative support, including basic stock monitoring and reporting. Qualifications • Minimum 3 years of proven experience in property management and/or office administration. • Strong knowledge of lease administration, finance, and building operations. • Skilled in negotiation, analysis, and contract compliance. • Proficient in Microsoft Office Suite; knowledge of Buildium is strongly preferred. • Excellent communication (oral and written), organizational, and time-management skills. • Ability to deliver services independently with accountability and integrity. • Background check required. • Demonstrated track record of strong work ethic and professionalism. Contract Details • This is an independent contractor engagement, not an employee position. • Compensation is based on agreed contract. • Contractor is responsible for their own taxes, insurance, tools/resources, and business expenses. • Services are primarily on-site at the client’s office and properties in Fort Washington, MD How to Apply Interested contractors should send a resume or proposal highlighting relevant experience and qualifications to: Madden Legacy Trust rollsroycetwo@gmail.com WORK ENVIRONMENT This job operates in a professional home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. They must be able to ascend and descend staircases, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.