🔥 Executive Assistant / Operations Coordinator (Remote)

Position Summary: Performs daily customer interaction (inputs records of transactions, research, calculates and explains account information, etc.) by phone and/or in person and fundamental duties of his/her assigned areas. Essential Functions: • Provide timely and accurate information to customers on the phone and in person. • Process customer work orders/ changes according to established department policies and procedures. • Handle irate customers in a professional manner. • Responsible for providing daily interaction with customers by phone and/or in person to provide direct customer services. • Responsible for compiling and inputting accurate records of customer transactions to their account. • Responsible for providing research information on billing and account information regarding customer’s account. • Responsible for providing accurate information on policies, rates, fees, procedures, and other customer requested information. • Responsible for interacting with appropriate staff to ensure proper disposition of customer service requests. • May be required to work during emergency conditions. • Regular attendance is required. Additional Duties • To cross train in additional customer services functional areas as assigned. • Performs other related duties assigned.

Small Property Management office and Contractor looking for the perfect Administrative Assistant!! A two person office in need of a smart, fast learning Admin Assistant who is unafraid to jump in and start learning. The ideal applicant will bring structure with a good attitude, will have a desire to learn all facets of the job and will be willing to work hard. It is a fast paced office that can be very laid back. The dress code is casual and management can be flexible. We are open Monday-Friday, from 9am-5pm, but not necessarily in need of a full time person. We are looking to fill this position for 20-40 hours per week, depending on what the right candidate is looking for. WE ARE WILLING TO TRAIN- But we do prefer this person have general knowledge of the daily operations of an office, comfortable with all office equipment, familiar with MS Office to include Outlook and Excel, especially. And any knowledge of Quickbooks Online and bookkeeping practices would be extremely helpful! Please email resume, including a short cover letter, attention Carrie. Pay is based on experience and pay periods are weekly.

Overview We are seeking a dedicated and organized Receptionist/Assistant to join our team. This role is essential in providing excellent customer support and ensuring smooth office operations. The ideal candidate will possess strong clerical skills, time management abilities, and a friendly demeanor to create a welcoming environment for clients and visitors. Duties Greet and assist clients and visitors at the front desk with professionalism and courtesy. Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel as needed. Perform data entry tasks accurately and efficiently. Schedule appointments . Assist with various clerical tasks including scanning, submissions, photocopying. Support office management activities to enhance workflow and productivity. Provide customer support . Requirements Proven experience as a receptionist Strong organizational skills with the ability to multitask effectively. Excellent time management skills to prioritize tasks efficiently. Proficiency in using office equipment and software, Bilingual abilities are a plus, enhancing communication with diverse clients. Exceptional customer service skills and a friendly demeanor. Knowledge of proper phone etiquette and professional communication standards.

Overseeing all supply chain operations Analyzing and optimizing logistical procedures. Reviewing, preparing, and routing purchase orders Monitoring shipments, costs, timelines, and productivity Addressing and resolving shipment and inventory issues Answering customer queries

Location: Primarily home-based with local client/site visits Schedule: ~20–30 hours/week to start, flexible hours Compensation: $20-$30/hr depending on experience. Biannual performance reviews and pay increases, eligible for profit sharing bonuses after 6 months. Benefits/Perks: Up to 3 weeks/year PTO + paid sick leave & holidays; 50% off weekly home cleaning for your own home; mileage reimbursed at 110% IRS standard rate; training provided Employment: W-2, hourly (overtime per VT/FLSA rules) Target Start: Mid–late October Role overview Own the day-to-day: set up new clients, build house-specific checklists, run the schedule, support two cleaning crews, and maintain quality standards. You’ll also handle light social media a few times a week to keep our local presence responsive and friendly. Client & quality * Conduct client intake (phone/video/in-home) to document preferences and scope * Create and maintain customized room-by-room checklists per home * Perform on-site quality checks for the first 2–3 cleans at a location, then periodic spot checks * Manage client communications, feedback, and straightforward issue resolution Scheduling & crew support * Publish/maintain weekly schedules; manage changes, cancellations, and waitlist * Orient new cleaners to standards, routes, safety, and checklists * Support crew leads with daily notes and updates Supplies, admin & HR-lite * Order/track supplies and small equipment, deliver to crews; maintain inventory within budget * Collect/review time data; hand off clean inputs for payroll * Maintain tidy records (onboarding checklists, I-9 verification status, client files, inspections) Light social media/marketing (2–3 touchpoints/week) * Post simple updates/tips/community spotlights * Respond to comments/DMs and acknowledge reviews * Keep a lightweight content checklist; note what drives inquiries What you’ll bring * Strong people skills; professional phone/email manner * Organized, detail-oriented, comfortable with shifting schedules * Tech-comfortable (Google Workspace; basic scheduling tools; Canva/FB/IG/Google Business Profile a plus) * Experience in residential cleaning, hospitality, field ops, or office/people management preferred * Reliable transportation for local visits; able to lift/carry up to ~25 lbs for inspections/supply runs How we’ll measure success (first 90–180 days) * Weekly schedule published on time; * >95% on-time job starts * Checklists in place for all recurring clients; * Re-clean rate https://form.typeform.com/to/rdCftmDb (You can also include a resume or brief work history if you have one, but it's not required.)

Job Title: Administrative Assistant Type: Full-Time Industry: Property Management Position Overview We are seeking a detail-oriented and dependable Administrative Assistant to support our daily office operations. This role involves direct interaction with homeowners, vendors, and internal staff. It’s well-suited for someone looking to build a stable career in property management with opportunities for increased responsibility over time. Key Responsibilities • Answer and direct phone calls and emails professionally • Greet and assist walk-in clients and visitors • Prepare and organize correspondence, notices, and meeting materials • Assist with HOA meeting logistics, including agenda and minute preparation • Maintain and update homeowner records and databases • Handle incoming and outgoing mail • Coordinate with vendors for service scheduling and follow-up • Provide general administrative support to the management team Qualifications • Prior administrative or office experience preferred • Strong organizational and time management skills • Proficiency in Microsoft Office (Word, Excel, Outlook) • Clear verbal and written communication skills • Ability to manage multiple tasks and meet deadlines • Professional, customer-focused demeanor • Interest in learning and growing within the property management field Schedule & Compensation • Hours: Monday–Thursday 8:30 AM–5:00 PM; Friday 8:30 AM–4:00 PM • Compensation: Commensurate with experience; performance reviews conducted periodically Growth & Development As you demonstrate your skills and contribute to the team’s success, there is strong potential for career growth, including expanded responsibilities and opportunities for promotion. We are committed to recognizing talent and promoting from within to support your long-term professional advancement. About Us We are a locally owned HOA management company committed to responsive, professional service. Our team values reliability, attention to detail, and a collaborative work environment.