Browse
···
Log in / Register

Head of Product Implementation

Negotiable Salary

JustPark

Dallas, TX, USA

Favourites
Share

Description

About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and local government to private driveways, our platform makes it simple for drivers to find, book, and pay for parking—while empowering our operating partners to deliver exceptional parking experiences. We’ve always believed parking should be easier—from end to end. That’s why we, two trailblazing companies—ParkHub and JustPark—have come together to make that vision a reality.  ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we’re combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role As the Head of Product Implementation you will work in a global team and report to the Senior Director of Product Implementation. Ideally you’ll be based in the Dallas area, however we are also open for you to be based remotely in the US. You will be focused on implementation work in North America and manage a small team of implementation specialists for the region. Within the region you will be accountable for end-to-end planning and execution for client onboarding across our product range. This will include working with, and managing delivery by, teams across the business (e.g. commercial, marketing, product, engineering, success, support, finance, etc), channel partners and integration partners. This is a ‘hands on’ role, you will directly engage with clients, configure products, deliver training and solve problems. Your KPIs will focus on speed, efficiency, repeatability, scalability of and client satisfaction with product implementation. Core Responsibilities Lead multiple concurrent client implementations, from initial sales handoff through to product configuration, launch, post-implementation review and transition to BAU (client success & client support) Partner with commercial teams to shape implementation scope during pre-sales process Allocate implementation workload across the team (including yourself) Develop implementation plans by tailoring playbooks to the unique needs of each implementation Manage client relationships, align expectations, gather information and run regular client meetings Configure products and QA configuration to ensure it functions as expected  Coordinate and manage deliverables from across the business (commercial, marketing, product, engineering, success, support, finance, etc) in alignment with the implementation plan and other priorities across the business Manage integration partners and suppliers to ensure delivery to overall timelines Collaborate closely with channel partners and ensure successful delivery for both the partner and end-client Work closely with product and engineering to define operational processes for new products/features and surface client requirements for roadmap consideration Monitor and review work output of your team Act as a senior escalation point for complex client implementations and problem resolution. Ensure clients achieve time-to-value quickly and ensure that the JustPark business is well positioned to retain clients, realise revenues and drive revenue expansion  Continuous Improvement Increase the efficiency and scalability of the implementation team  Iterate and improve implementation processes, playbooks, templates, etc  Identify and act on opportunities to increase automation and self-service in implementation Facilitate retrospectives, pre/post-mortems, lessons learnt, RCA, etc processes and ensure that agreed improvements are implemented Team leadership & development Manage a remote team Set and achieve ambitious targets  Develop and retain top talent Mentor and support team members  Requirements 5+ years experience in a customer/client success, customer/client onboarding, technical account management or professional services for SaaS products, including 2+ years in a leadership role  Proven track record delivering complex implementations with channel and/or integration partners Demonstrated ability to develop and improve on processes with measurable increases in speed, efficiency and quality Strategic awareness and commercial acumen Strong communication, interpersonal and client management skills Bonus Skills Experience in start-up and/or scale-up businesses Experience working with teams and/or clients across multiple time zones Experience working in B2B2C environments involving both B2B clients and end-users where the commercial model is partly driven by end-user transactions Background in parking technology, mobility, event management or venue operations Qualifications in project management (eg PMP, PSM/CSM, etc) Experience in administration of sales, support and/or customer/client success tools (e.g. Salesforce, Zendesk, Planhat, Jira or similar) Benefits Investment in YOU and your wellbeing: competitive healthcare package & other wellness offerings! Simplifying journeys so you can breathe easier: a range of travel related benefits for you to take advantage of such such as parking credit and much more! Recharge your batteries: lunches, snacks, drinks & other sustenance provided for you in the office & a generous holiday policy We look out for your family: enhanced parental leave offerings and childcare benefits Look after the pennies!: 401k/pension offerings & referral schemes to continue growing our team Success is best when it's shared!: regular social activities and opportunities to spend time with your colleagues outside of work on us! Our Hiring Process  We value transparency and speed of execution (and you should too!) Application Review - Review of your application against requirements. Outcome within 3 business days First-interview - 30-minute virtual video interview via Google Meet with the People Team to tell you more about JustPark and the role and learn more about your experience. Outcome within 2 business days Second-interview - 30-minute virtual video interview via Google Meet with the Hiring Manager. Outcome within 2 business days Final-interview - 1 hour virtual panel interview & task presentation. We’ll ask you to come prepared with a task to present to the team. At this stage you’ll meet your wider team and manager and cover final interview-type questions around the role. Outcome within 5 business days In practice due to your availability and ours we expect the process to take ~3 weeks from the first interview.

Source:  workable View original post

Location
Dallas, TX, USA
Show map

workable

You may also like

Workable
Software Project Manager
MS2 is a national leader in transportation data management and analysis and has the largest traffic count database in North America. More than 270 agencies in 31 US States, and 3 Canadian Provinces, including 28 state Departments of Transportation, are using MS2 software to manage their transportation data. MS2 is located in the beautiful city of Ann Arbor, Michigan, the home of high-tech industries and the University of Michigan. Residents of the city enjoy beautiful parks, mature neighborhoods, amenities of the Huron River (a state-designated Natural River) and easy access to downtown Detroit or to colorful “Pure Michigan” woods and waterways. MS2 is a friendly, open, team working to support our clients' software needs. Employees work on a variety of tasks and are given a high degree of responsibility. We offer an excellent environment for transportation professionals. MS2 offers a competitive compensation and benefit package. We're building the next generation of Transportation Data Management Systems and we need your help! We're a small team and you'll have an opportunity to make a big impact. Position Description MS2 is looking for a Software Project Manager to manage the development of innovative software and data analytics for transportation planning and traffic engineering. An MS2 Software Project Manager will be responsible for concurrent projects and is expected to actively work with our clients. The position is open to professionals with software project management experience. Candidate must possess excellent verbal and written communication skills and be able to relate to clients and staff in a professional, thoughtful, and pleasant manner. Candidate must be able to effectively and professionally represent MS2 at meetings or other public forums. Being an active member of a professional organization is a plus. Candidate must be flexible to do assignments as necessary. This is a full-time position. Occasional, overnight travel is required (estimated at 1-2 times per year). Responsibilities: Project Management (approximately 60%) Manages assigned IT projects to ensure adherence to budget, schedule and scope of project. Be the main interface to MS2’s software engineers, the clients and internal leadership and be responsible for software project deliverables Build project schedules, and provide ongoing project plan/status reporting for weekly staff meetings Make decisions and communicate trade‐offs and risks; drive key decisions across projects Prepare documentation such as requirements and user manuals Drive collaboration across teams and advance project goals Carefully track project deadlines and work closely with MS2 development to meet timelines Contribute to improvement and ongoing refinement of software development lifecycle processes Contribute to technical and cost proposals Coordinate tasks, milestones and availability of project resources Facilitate discussions with both client and internal users and document specifications. Effectively communicate to MS2 development client requests, ideas for new software modules or ideas for user interface improvement Perform quality assurance for system enhancements. Frequent communication with clients Subject Matter Expert (approximately 30%) Conduct methodology research to help guide new software features or solutions Develop solution technical concepts based on an understanding of the data management needs of our clients Business Development (approximately 10%) Work with Business Development Manager to grow MS2 in new market areas. Attend professional conferences as directed to represent MS2. Cross‐sell other MS2 products and services to existing clients Requirements Associate’s or Bachelor’s degree in Engineering, Information Systems, or related field 3 or more years experience as a Project Manager, or similar role Highly proficient in Microsoft Word, Excel, PowerPoint & Project Excellent writing skills, as well as outstanding proofreading skills Excellent attention to detail – gets it right the first time Experience with the full software development life cycle (SDLC) Well organized self-starter with strong project management skills who can independently move projects forward, prioritize tasks, and meet deadlines Preferred: Project Management Professional (PMP) certification Membership in related professional organizaion(s) Previous experience with Software-as-a-Service (SaaS) model Previous experience in transportation planning or traffic engineering Benefits We offer a competitive salary and benefits package. We promote a strong work/life balance at MS2. We encourage our employees to pursue their professional interests and take ownership of projects from start to finish. You’ll be working with big data and cloud-based solutions using the latest technologies as part of a fun and energetic team. We get along so well, we even have regular nights out and company sponsored dinners to celebrate our successes! It’s a great place to work. Salary: $70,000-$115,000, to be determined based on the candidate’s individual skills and experience. Benefits: Participation in the MS2 annual bonus program 401(k) w matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Disability insurance Vision insurance We Want You to Be You at MS2: At MS2 a diverse, inclusive, and equitable workplace is one where all employees, whatever their race, gender, color, ethnicity, national origin, age, sexual orientation or identity, education, disability, religion, or veteran status, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments and programs. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. MS2 is committed to maintaining a welcoming environment with equitable treatment for all, and we strive to: Provide a working environment where all employees feel safe, comfortable, and valued. See diversity, inclusion, and equity as connected to our mission and critical to ensure the well-being of our staff and the agencies we serve. Examine and dismantle any inequities within our policies, systems, programs, and services, and continually update and report our progress to our employees. Explore potential underlying, unquestioned assumptions that interfere with inclusiveness. Encourage company-wide thinking about how systemic inequities impact our organization’s work, and how best to address that in a way that is consistent with our mission. Help to challenge assumptions about what it takes to be a strong leader at our organization, and who is well-positioned to provide leadership. Practice and encourage respectful and transparent communication in all interactions. Commit time and resources to expand more diverse leadership at all levels of our organization. Lead with respect and tolerance. We expect all employees to embrace this notion and to express it in workplace interactions and through everyday practices. MS2 wants every employee to feel our commitment to showing respect for everyone, and we encourage open communication that enables each person to be their best self. MS2 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Hybrid Work We require you to work in the office generally at least one day per week. This is not a fully remote position, but we may provide relocation assistance to successful candidates.
Ann Arbor, MI, USA
$70,000-115,000/year
Workable
Healthcare Construction Project Manager
Join Team Royal! Why Royal? At Royal Electric Company we provide expert electrical design, construction, and service with builders, contractors and facility owners who value relationships, trust, expertise, and a commitment to each other towards achieving exceptional results. We believe in transforming the culture of construction, creating a space where everyone feels they belong. We are proud to support initiatives like "Breaking Barriers," showcasing the incredible contributions of women in our industry. Breaking Barriers: Women At Work Episode 1 We are able to sustain this through our linking values of expertise, collaboration, integrity, passion, and loyalty. These values support our core purpose; to build great relationships, one project at a time!  We believe in taking care of our team. From comprehensive wellness programs to continuous learning opportunities, we invest in your growth and well-being. One Royal Culture Short Story We have a current opening for a Project Manager with Healthcare project experience in Dallas, TX. The Healthcare Project Manager will support healthcare projects for the commercial building group in Dallas area. Success in the position is achieved through the following duties & responsibilities: Build and maintain relationship with General Contractors and/or Project Owners, Subcontractors and vendors that promote project success. Be the point person from the preconstruction phase to the project closeout phase. Properly delegate tasks and responsibilities to appropriate team members and ensure entire project team thoroughly understands project. Facilitate coordination between Field Operations and Preconstruction (preplanning, prefabrication) and actively engage in implementation of project plan. Review construction documents for inconsistencies and develop RFIs. Perform detailed estimates of revised construction documents and provide clarifications with clear and concise inclusions/exclusions. Review and interpret specifications to understand project requirements, coordinate discrepancies with contract documents, redline and/or provide cost for items outside of basis of design-on-design build/design assist projects. Create subcontracts while working towards buyout from estimate; include subcontract terms and conditions that limit company risk and clearly identify project scope inclusions and exclusions to set project expectations. Partner with Contracts to review and interpret contract language, confirm contract scope inclusions and exclusions are conducive to proposal letter, determine timelines for required notices/rights/remedies, and ensure milestones in base bid schedule are achievable as depicted. Early identification of long lead items; ensure all project procurement is properly tracked and released conducive to schedule milestones. Setup project budget with assistance from Estimating to work towards buyouts and early recognition of actual realized costs in labor, material, subcontractor, equipment, and overhead cost. Understand the difference between lump sum contracts and unit price contracts. Verify budget after upload confirming contract, budget, and billing are accurate in Spectrum. Determine project labor tracking strategy and setup labor codes congruent with required labor tracking. Gather hours from Superintendent and Foreman and verify with project team. Monitor and own the overall procurement and construction schedule and escalate any possible impacts by coordinating with the customer, giving notice as required and maintain documentation for such impacts. Collect feedback from field team to present accurate information for CTCs. Create projection for CTCs and provide to Project Executive for review. Prepare accurate cost projections for each project monthly. Stay actively engaged with labor tracking and weekly look ahead schedules to mitigate any potential impacts to the project schedule or financial status. Oversee timely project requirements and documentation including but not limited to submittals, RFI’s, delay notices, potential claims, and extended overheads. Maximize cash flow by balancing project cost with timing of project income, facilitating buy outs according to the schedule and project plan with estimating and project teams, understanding labor and material trends, creating balanced and accurate budget and Schedule of Values, submitting billings, and negotiating change orders. Proactively assist subcontractors with billings, change orders and negotiations Coach Project Engineers and Sr Project Engineers for successful accomplishment of their own key results Special Considerations: Medical/Healthcare experience preferred Who you are: Strive to be great - You're eager to build and master your skills by seeking out - applying - training and new experiences. You're willing to work smart, take initiative, and take on challenges with a tenacious and resourceful attitude. Fun & Friendly - You like people, have a sense of humor, and enjoy what you do. Analytical and Solutions-oriented - You're skilled at identifying challenges and opportunities, developing practical solutions, and ensuring projects stay on track to meet their goals. Critical Thinker - You're willing to be innovative, challenge yourself, and try new things. Relationship Builder - You work to build trust and relationships at all levels, cultivating collaboration, shared success, and mutual respect. Influencer - You're an inspiration to others, capable of guiding actions, decisions, and strategies. You recognize other people's underlying needs and motivations and can navigate individual and group perspectives. Requirements Education & Experience Bachelor’s degree in a relevant field with at least 5 years of related experience, or equivalent combination of technical training and related experience. 5+ years of healthcare project building experience. Required Skills & Abilities: Must understand the entire construction process from design to project close-out; including bid analysis, budgeting, writing scopes of work, document interpretation, design-build and negotiated projects. Prior experience in healthcare-related projects, such as hospital construction and development, is strongly preferred Ability to read and understand plans and specifications. Excellent leadership, communication, and organizational skills Ability to prioritize, complete tasks, and address issues in a timely manner. Ability to effectively delegate tasks to project team. Proficient computer skills including Microsoft Office Suite, Bluebeam, Accubid, PlanGrid , ProCore Demonstrates strong written and verbal communication skills. Ability to build and maintain relations with customers, vendors and subcontractors. Ability to work with a team and independently. Ability to maneuver between office and jobsites. Valid Driver’s license. Salary Range: $110,000/year - $170,000/annual This is an exempt level position Benefits Health Health Care Plan (3 types of Medical plans, Discounted Dental & Orthodontist services for adults & children, Premium Vision Plan)  Retirement Plan (Traditional 401k, Roth 401k).   $50k Life Insurance (Basic, Voluntary, & AD&D)  Paid Time Off (Vacation, Sick Leave, and 8 Paid Holidays)   Family Leave FMLA (Maternity & Paternity)   Short Term & Long-Term Disability  Pet Insurance  Flex Spending Accounts: Healthcare, Dependent care (Daycare children & elderly – work related), & Transit   Pharmacy discounts  Kisx Card (Surgery & Imaging Program)   Wellness Resources  Free telehealth   Health Joy App   Free peer coach support - (mental health, stress management, substance use, and suicidal ideation)  CancerCARE 1:1 Consulting and support with expert medical team   Employee Assistance Support   Hearing Aid discount plan  Laser VisionCare discount plan  Learning & Development  Safety training: Getting Everyone Home Safely Professional & Leadership Development Training  Skill Development Training Mentorship Program On-The-Job & Classroom Training Opportunity for tuition reimbursement  Employee Referral Program: We value referrals from our employees! If you know someone who would be a great fit for this role, please refer them through our company’s referral program. Successful referrals can earn you an incentive!
Dallas, TX, USA
$110,000-170,000/year
Workable
2026 Analyst, Management Consulting
Athena is a creative place for leaders, risk-takers, creative thinkers and boundary-pushers. We partner with organizations looking to transform their presence, reputation, and performance. For over ten years, we’ve delivered business insights, marketing strategies, and brand activations for leading organizations in industries ranging from telecommunications to major league sports.    At Athena, our people help set us apart from traditional agencies and consultancies. As a Philadelphia Inquirer Top Workplace for three years running, we take pride in fostering a work environment where passion meets excellence. We are a team of solution-oriented individuals who eagerly roll up our sleeves to create meaningful results while never forgetting to have fun along the way.     About the Role As a Management Consulting Analyst, you’ll collaborate with experienced project managers to support the planning, execution, and delivery of both internal and client initiatives. Through proactive problem solving and cross-functional coordination with departments such as Creative, Marketing, and Events, you’ll play a pivotal role in driving strategic initiatives and ensuring seamless project execution across departments.   We’re looking for individuals that are detail-oriented and self-motivated, interested in project management, and have a strong background in research and time management. We work in a spirited, fast-paced, and ever-changing environment, so we are looking for someone who can hit the ground running and thrive in this setting.    About the Program Intended for recent graduates, our analyst program offers hands-on experience, mentorship, and a clear path for growth within a woman-owned, women-led consultancy that values innovation, inclusion, and impact. Our analyst position begins in July 2026 and is a full-time opportunity to join Athena.  Requirements What you'll be responsible for: Support team members to develop, manage, and execute impactful initiatives and projects for cross functional departments Partner with colleagues to manage successful client outcomes Synthesize complex ideas and data into actionable insights and deliverables Prepare presentations for key stakeholders, in partnership with your team  Contribute to reaching organizational goals by being flexible and collaborative   Successfully meeting tight deadlines in a fast-paced environment  Balance multiple projects with competing priorities   Produce high quality deliverables to drive consistent results  The skills and experience you should have: Strong work ethic and get-it-done mentality    Highly organized and detail oriented    Self-motivated, inspired by challenges, and driven by results   Excellent time management and the ability to prioritize your actions   Strong interpersonal skills and ability to efficiently and effectively communicate   Analytical and creative problem-solving skills   Thorough understanding of MS Office, especially PowerPoint and Excel   Superior writing and research skills   Open to learning new skills and tools   It's a plus if you have: Bachelor’s degree from a four-year college or university Prior internship or co-op experience  Leadership experience through extracurricular activities, volunteer work, or team-based activities Strong presentation skills A professional and proactive demeanor, especially when interacting with clients or executives Benefits Medical/Dental benefits including 1K Health Reimbursement Account  Matching 401K  Generous PTO policy  Substantial Parental Leave Policy  Hybrid Work Environment   Curious about your career path at Athena? This role is at the Analyst level within Athena’s career path structure. This team has the following levels of progression for growth and development.   Analyst --> Sr. Analyst --> Manager --> Sr. Manager --> Director --> Sr. Director --> Executive Director   Oh, and our application process is open, easy, as transparent as we can make it, and painless. We need team members like you to join us! Let’s get started.  Athena is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at 866.299.6040 or at AthenaGlobalAdvisors.com.
Philadelphia, PA, USA
Negotiable Salary
Craigslist
Central Ohio Service & Strategy Specialist (Central Ohio)
LINK TO JOB POSTING DOC: https://docs.google.com/document/d/e/2PACX-1vQ2eHIedyLv8bdqmUhvMZsKTb3L-xmmdMtxrG8yd28yhQSX29Q5QA3IbN5befY-zpqFu3rGsq22VIiy/pub -------------------------------------------------------------- CENTRAL OHIO SERVICE & SYSTEMS SPECIALIST – JOB DESCRIPTION POSITION OVERVIEW: We are seeking a highly motivated and experienced Central Ohio Service & Strategy Specialist to serve as BOTH the strategic/organizational leader and on-site project/service leader for the Central Ohio region. This role is the primary standard-bearer for both strategy and on-site delivery, combining leadership responsibilities with hands-on execution. The position requires extensive experience in both leadership/strategy and operational/technical domains. KEY FOCUS AREAS: Develop and execute strategy for client service and internal process improvement Lead and execute projects from scoping to completion Oversee and deliver on-site technology and client-facing service Organize meetings, set agendas, and follow up on action items Design, document, and implement systems and processes Manage internal and external communications, escalations, and planning NECESSARY SOFTWARE KNOWLEDGE: Ticketing & IT Service Management (ConnectWise, ServiceNow, SuperOps, etc.) Documentation & Collaboration (Confluence, SharePoint, Google Workspace, Office 365) Remote Support (TeamViewer, LogMeIn, AnyDesk, Microsoft RDP) Cybersecurity Tools, endpoint protection, MFA, CMMC 2.0 practices a plus Networking & Monitoring (PRTG, SolarWinds, Ubiquiti, Meraki) CRM & Communication (Salesforce, HubSpot, Slack, Teams, Zoom) LOCATION REQUIREMENT: Must be located in Central Ohio Regular on-site client visits throughout Central Ohio; home-based role with travel CORE RESPONSIBILITIES: Design, implement, and maintain operational systems and standardized workflows Develop and document business processes; create process automation where applicable Establish and track metrics/KPIs; lead process improvement (Kaizen, ‘5 Whys’, PSDA, etc.) Initiate regular client updates; create communication schedules and alerts Organize, lead, document, and follow up on meetings and action items Collaborate on escalations; ensure thorough documentation and process follow-through Own project deliverables and tracking from start to finish Provide hands-on technical support during on-site visits (network cabling, equipment moves up to 50+ lbs, etc.) REQUIRED QUALIFICATIONS: Must be based in Central Ohio 5+ years in both leadership/strategy AND operational/technical roles (not entry level) Demonstrated abilities in strategic planning, team leadership, and hands-on delivery Strong understanding of IT systems and business processes Excellent written and verbal communication Able to manage multiple projects, work independently and directly with clients DESIRED QUALIFICATIONS: Experience with process improvement methodologies and project management Technical certifications relevant to IT service delivery Familiarity with automation tools, AI, and operational challenges KEY SUCCESS INDICATORS: Operational systems implemented and maintained successfully Consistent proactive, effective communication Clear meeting outcomes and documentation Reliable completion of projects within timelines High client satisfaction and process ownership OUR COMPANY CULTURE: We lead with kindness, act with honesty, and are committed to always giving our best. Our team thrives on curiosity, creative solutions, and a constant drive to improve – for our clients and each other. COMPENSATION & BENEFITS: $27–$40/hr, part-time (approx. 20-30 hrs/week, 9 a.m. to noon core hours, flexibility required) Full medical, vision, dental 401(k) with 4% company contribution Mileage reimbursement at $0.30/mile for on-site work Growth opportunity in a dynamic, supportive environment HOW TO APPLY: Click link at top to see application info.
Northwest Garage, 271 Ives Dr, Columbus, OH 43210, USA
$27-40/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.