Browse
···
Log in / Register

Client Relations Manager

$60,000-72,000/year

Aristotle

Washington, DC, USA

Favourites
Share

Description

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year Requirements BA/BS in political science, communications, business, international affairs or related field. 2-5 years of relevant work experience. Proven track record in the area of customer relationship management. Professional and interpersonal skills required to develop and foster positive relationships. Project management proficiency. Technical proficiency in the areas of web based applications. Basic HTML knowledge. Outstanding communication skills (both verbal and written). Excellent analytical and organizational skills. Strong problem solving skills. Ability to research issues quickly and thoroughly and develop succinct messaging based on research. Ability to work independently and with minimal supervision, as well as a part of a team. Proficiency in Microsoft software suite and tools. General knowledge of the legislative process and interest in politics. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

Source:  workable View original post

Location
Washington, DC, USA
Show map

workable

You may also like

Workable
Assistant Project Manager
F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen. Position Overview: Collaborate with the project management team to plan, organize, and oversee construction projects from initiation to completion. Assigned Responsibilities: Adhere to safety protocols and regulations, promoting a safe working environment on the construction site. Conduct site visits and inspections to monitor construction progress, ensuring adherence to project specifications and quality standards and assist with field supervision. Assist in developing comprehensive project plans, including schedules, budgets, and resource allocation. Manage all project documentation, including submittals, requests for information, contracts, change orders, and progress reports. Manage the procurement process, including obtaining quotes, negotiating contracts, tracking long lead deliverables, and building relationships with suppliers and subcontractors. Utilize project management software to track project metrics, update project status, and facilitate communication within the project team. Monitor project progress, identifying and addressing issues in a timely manner to ensure project timelines and budgets are met. Coordinate with project stakeholders, including architects, engineers, subcontractors, and clients, to ensure clear communication and alignment on project goals. Support the resolution of construction-related issues, conflicts, and changes in scope, including the submittal and negotiation of contract changes/proposals with subcontractors and/or the owner. Provide support to the project manager in coordinating and leading project meetings. Additional duties as assigned.  Requirements B.S Construction Management / Engineering and / or 3-5 years general construction experience required.  Proven understanding of construction processes, project management principles, and building codes. Strong organizational and multitasking abilities, with a keen attention to detail. Excellent communication skills, both written and verbal, with the ability to work effectively in a team environment. Proficiency in project management software and Microsoft Office Suite. Ability to work independently, take initiative, solve problems, and make decisions in a dynamic construction environment. Demonstrated leadership skills and the ability to motivate and collaborate with team members. Travel to project sites may be required. A valid driver's license and reliable transportation may be necessary. F.H. Paschen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you require an accommodation in order to complete this application, please contact Tracy Tesnow at 773-444-3474. Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly. Benefits Health insurance Dental insurance Vision insurance Paid time off 401K matching Flexible spending account Life insurance Referral program Professional development assistance Eligibility for Year End Bonus LifeLock Subscription Pay Range $85,000-$105,000 F.H. Paschen reserves the right to offer the selected candidate or applicant an hourly rate or salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant's qualifications, experience, education, skill training, certifications, or seniority.
Chicago, IL, USA
$85,000-105,000/year
Craigslist
Farmers' Market Helpers/Cooks (NOVA/DMV) (DMV)
Hog Haven Farm seeking help for its farmers market operation in the Merrifield and surrounding areas. We are a family run heritage hog farm who also vends hot food (made on-site breakfast sandwiches featuring the pork we raise) at multiple farmers market locations in the area (mostly weekend mornings) [www.HogHavenFarm.com]. We need both cooks and front-of-booth salespeople. Some kitchen and/or front house restaurant experience a plus, but will train the right candidates. Preference given to those comfortable in both the front and the back. Most shifts are weekend mornings, 4 to 6 hours per shift, at locations mostly in NoVa, some in DC and MD. Location you work from shift to shift will generally vary. Must have reliable transportation and be willing to go where needed. **Especially in need of those that have a vehicle (SUV or larger) and who can and are willing to carry supplies to and from the market (extra comp for this).** Preference also given to those willing to work some hours Friday afternoons and after the weekend markets at our Merrifield warehouse, helping to clean up and reset for the next day's markets. Compensation is starting base of $12.50 per hour, plus tips and commissions at the markets. For market hours will consistently take home $25+/hr (there is a 3 shift paid training period, base only). Worker discount also offered and 1 free sandwich per shift. Warehouse hours pay base+$1 (consideration for raises to base pay given to those that work at the warehouse sooner than to those working just at the markets). Please text or email and TELL US WHY YOU'RE A GOOD FIT , please no calls (we'd like to see a message that convinces us we should want to talk to you). Please further note that this is not an ideal position for someone who is unemployed or otherwise has nothing else going on during the week, as it is only part-time. We are looking for those that want a longer term part-time position and have an expectation to work at least through the market season. Position requires some training to do well, even for experienced individuals. *This is a W-2 position. Tax identification and full authorization to work in the US required.*
Lee Hwy & Industry Ln, Merrifield, VA 22031, USA
$25/hour
Workable
Project Manager
F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen. Position Overview: F.H. Paschen is looking for new valued team members with strong leadership and communication skills. We are a group that fosters an atmosphere of collaboration and teamwork.   The Project Manager will manage a variety of projects and manage the project team.  Projects may vary between private and public owners, as well as a variety of delivery methods such as lump sum, negotiated and design build work.  Assigned Responsibilities: Represent and demonstrate the values of F.H. Paschen: tenacity, versatility, ingenuity and pride. Responsible for the management of the entire project, including scheduling, purchasing, quality and safety. Ability to participate in preconstruction services, including estimating and value engineering Supervisory responsibility for Project Engineer(s), Assistant Project Manager(s), and Construction Intern assigned to contract(s) and/or work orders Collaborate with other Project Manager(s) to find alternative solutions Collaborate and monitor Superintendent(s) performance on contracts and/or work orders Review and approve Assistant Project Manager proposals Negotiate financial disputes and change orders with owners Point of contact for project management staff, architects, subcontractors, owners, engineers and more Understand details of project scope of work Create and maintain project cost reports Document and negotiate changes that may affect project completion or contract costs with subcontractors and owners Develop field quality assurance and quality control plan with Superintendent Collaboration of project safety plan with Superintendent(s) Responsible for managing MBE/WBE subcontracting requirements Responsible for EEO/Affirmative action contract requirements Other duties as assigned Requirements BS in Construction Management or Engineering and / or 6-10 years of construction experience. Ability to manage multiple projects and personnel simultaneously. Knowledge of construction, design, cost reporting and cash flow management. Computer skills, knowledge of Project Management, Scheduling, good communication and organizational skills are necessary. Experience with a general contractor is required  F.H. Paschen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you require an accommodation in order to complete this application, please contact Tracy Tesnow at 773-444-3474.   Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly. Benefits Health insurance Dental insurance Vision insurance Paid time off 401K matching Flexible spending account Life insurance Referral program Professional development assistance Eligibility for Year End Bonus LifeLock Subscription Pay Range $90,000-$135,000 F.H. Paschen reserves the right to offer the selected candidate or applicant an hourly rate or salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant's qualifications, experience, education, skill training, certifications, or seniority.
Chicago, IL, USA
$90,000-135,000/year
Craigslist
Call Center Supervisor (Rockville, MD)
We are seeking an experienced, energetic, and results-driven Call Center Manager to lead our dynamic team of 5–10 call center representatives at our Dental Practice. The ideal candidate will be responsible for driving performance and productivity while maintaining a positive and motivating team culture. This is not a cold-calling position—our team exclusively contacts individuals who have reached out previously or have been seen in our office. Must have experience in call center work, sales and management. Must also be fully fluent in both Spanish and English. Key Responsibilities: Team Leadership & Supervision: Oversee daily operations of the call center team focused on scheduling new and returning patients and encouraging case acceptance.Monitor and manage individual performance, ensuring each team member completes ~150 daily contacts (calls/texts/emails).Provide ongoing coaching, training, and feedback to team members.Promote a balance of accountability and motivation, addressing performance issues with professionalism and clarity. Performance & Goal Setting: Set clear KPIs and productivity benchmarks for the team.Track and report team performance metrics; implement strategies to consistently hit targets.Use data to optimize call efficiency and conversion rates. Motivation & Culture: Foster an upbeat, fun, and engaging work environment while minimizing distractions.Develop and implement incentive programs, contests, and recognition initiatives.Celebrate wins while constructively addressing areas for improvement. Process Management: Ensure all calls are patient-focused, compliant with office protocols, and align with the practice’s standards of care.Coordinate with front desk, treatment coordinators, and clinical staff to streamline scheduling and follow-ups.Help optimize scripts, workflows, and call strategies to improve outcomes. Our hours are: Tuesday - Saturday Tues, Weds, Friday:  8:00 - 5:00 Thursday 12:00 - 10:00 Saturday 8:00 - 5:00
S Washington St & Montgomery Ave, Rockville, MD 20850, USA
$55,000-60,000/year
Workable
Project Manager - JOC
F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen. The Project Manager is responsible for Job Order Contracts and/or work orders in the Chicago region.  The Manager reports directly to the Regional Operations Manager or Vice President for the Group. Responsibilities: Responsible for the management of the construction contract(s) and/or work orders Supervisory responsibility for project team assigned to contract(s) and/or work orders Collaborate with other Project Manager(s) in the office, as necessary. Collaborate and monitor Superintendent(s) performance on contracts and/or work orders Create and collaborate on work proposals Negotiate financial disputes and change orders with owners Administrative point of contact for the owner Understand details of project scope of work Create and maintain project cost reports Document and negotiate changes that may affect project completion or contract costs with subcontractors and owners Develop field quality assurance and quality control plan with Superintendent Collaboration of project safety plan with Superintendent(s) Responsible for managing MBE/WBE subcontracting requirements Responsible for EEO/Affirmative action contract requirements Other duties as assigned Requirements B.S in Construction Management or Engineering and / or 10 years of construction experience.  Minimum of 6 years managing construction projects Experience managing Job Order Contract projects preferred Experience with eGordian and/or RSMeans preferred Ability to manage multiple projects and personnel simultaneously Knowledge of construction, design, cost reporting and cash flow management Proficiency in Project Management and Scheduling Software Great communication and organizational skills F.H. Paschen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you require an accommodation in order to complete this application, please contact Tracy Tesnow at 773-444-3474. Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly. Benefits Health insurance Dental insurance Vision insurance Paid time off 401K matching Flexible spending account Life insurance Referral program Professional development assistance Eligibility for Year End Bonus LifeLock Subscription Pay Range $90,000-$135,000 F.H. Paschen reserves the right to offer the selected candidate or applicant an hourly rate or salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant's qualifications, experience, education, skill training, certifications, or seniority.
Chicago, IL, USA
$90,000-135,000/year
Craigslist
HVAC project manager (Maryland)
Job Title: Project Manager Location: Remote (with occasional on-site job meetings) Employment Type: Full-Time Job Description: We are currently seeking an experienced Project Manager to join our team. This role is responsible for organizing and managing various projects from start to finish, ensuring all aspects are delivered on time, within scope, and within budget. Key Responsibilities:         · Organize and oversee multiple job sites and project timelines                  · Submit and manage project budgets and financial documentation                  · Read and interpret mechanical drawings and specifications                  · Communicate with sales representatives, superintendents, and other project managers                  · Draft and respond to professional correspondence via email                  · Utilize Microsoft Word, Excel, and other tools for project tracking and documentation                  · Participate in occasional on-site meetings as needed          Requirements:         · Proven experience as a Project Manager (required)                  · Strong organizational and communication skills                  · Proficiency in Microsoft Word, Excel, and email communication                  · Ability to read and understand mechanical drawings                  · Comfortable with remote work, with flexibility for occasional site visits          Preferred Qualifications:         · Background or experience in the HVAC industry          How to Apply: Please submit your resume for consideration. We look forward to learning more about how you can contribute to our team
M5R9+V6 Cedarville, MD, USA
$30/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.