IT Support Specialist and On-Site Technician (scotts valley)

Nationwide Service Company is adding an electro-mechanical resident tech to their team immediately. The position will be based in the Jefferson City, Missouri area. This is an opportunity for someone with strong mechanical skills and basic electrical knowledge to secure an entry level position with growth opportunities. Initial job will consist of providing preventive maintenance and interim repairs at customer sites primarily in Jefferson City, Missouri area. Our company has an east coast training center where you will be trained on the products you will be servicing. We hire staff based on their skills, adaptability and potential long-term contributions to the company. To be one of the first considered - please reply and attach a resume.

SZNS Solutions (pronounced "seasons") is a technology advisory company and Google Cloud Partner specializing in web3 and cloud computing domains based in Reston, Virginia. Founded by ex-Googlers with engineers from Google, Amazon, and Capital One, SZNS differentiates itself particularly in data engineering, blockchain, AI, and cloud-native software application development. We’re seeking a driven Cloud Support Engineer who thrives in a fast-paced, collaborative environment to join our growing team. As a Cloud Support Engineer at SZNS Solutions, you’ll be the go-to expert for troubleshooting and resolving issues related to cloud-based platforms, services, and infrastructure. You’ll play a key role in providing excellent customer support, working directly with our clients to diagnose, troubleshoot, and resolve technical issues. You'll also have the opportunity to contribute to the development of internal tools and processes that drive the success of our cloud operations. If you’re passionate about cloud infrastructure, problem-solving, and providing exceptional support to clients, we want to hear from you. Responsibilities Provide support for cloud infrastructure and services (for GCP). Troubleshoot and resolve complex technical issues for customers, with a focus on cloud services, networking, and security. Collaborate with the engineering team to identify and resolve recurring issues and streamline support processes. Maintain and update internal documentation to ensure accurate and up-to-date knowledge sharing. Assist with the deployment and configuration of cloud resources for customers. Monitor and optimize the performance of cloud infrastructure, ensuring uptime and reliability. Work directly with customers to provide timely, effective solutions to cloud-related challenges. Requirements To be successful in this role, you’ll need a strong foundation in cloud platforms and support, combined with excellent problem-solving skills and a customer-first mindset. Experience supporting and managing cloud platforms such as AWS, Azure, or Google Cloud. Strong understanding of cloud-based services (e.g., compute, networking, storage, security). Hands-on experience with cloud infrastructure, virtual machines, containers, and container orchestration (e.g., Docker, Kubernetes). Familiarity with cloud automation tools (e.g., Terraform, CloudFormation). Ability to troubleshoot cloud network and infrastructure issues with a strong focus on scalability and performance. Experience with logging and monitoring tools (e.g., CloudWatch, Datadog, Prometheus). Understanding of security best practices in cloud environments, including IAM, encryption, and compliance standards. Excellent written and verbal communication skills with a customer-centric approach. Strong problem-solving skills and the ability to work under pressure in a fast-paced environment. Willingness to grow and continue learning. Preferred Qualifications Technical certification in cloud platforms, or a willingness to achieve GCP certification within 1 month of employment. Prior experience in a technical support or systems administrator role is preferred. Experience with serverless architecture and cloud-native applications. Scripting skills (e.g., Python, Bash, PowerShell). Familiarity with CI/CD pipelines and DevOps practices. Benefits Competitive salary and benefits package. Hybrid work environment (MWF in-person in our Reston office). A collaborative and innovative work environment. Continuous learning and development opportunities.

Tech Support Specialist We invite you to join our team as a Tech Support Specialist in the merchant services space. This career opportunity will have a Monday-Friday schedule and is located at our office in Studio City. The scheduled hours for this position are 12:30 pm - 9:00 pm, after an initial training period of 2 - 4 weeks. The training period hours are 9:30 am - 6:00 pm. We are looking to hire a full-time employee, someone who is coachable, eager to learn and assist others, and will be with our company for the long term. We are looking for someone ambitious, friendly, optimistic, and always eager to learn and help. IDEAL CANDIDATE: Be an independent self-starter with the ability to prioritize and self-manage Be detail-oriented Be able to offer an excellent customer service experience Have an upbeat optimistic attitude Have reliable transportation to and from work Work great in a team environment Have excellent communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide technical support to clients by troubleshooting and resolving hardware and software issues. Create and maintain detailed logs of support requests and resolutions. Assist clients with setting up and configuring hardware and software systems. Respond to client inquiries via phone, email, or in person in a timely and professional manner. Collaborate with other team members to ensure technical issues are resolved efficiently. Document technical procedures and user guides for clients. Perform routine maintenance and updates on client systems. Install and configure new technology for clients, including hardware, operating systems, and software. Provide training to clients on new systems and technologies. Stay updated with the latest technology trends and advancements in the industry. Assist with special projects that require technical expertise. Ensure data security and privacy protocols are followed. REQUIREMENTS: Proven experience as a Technical Support Specialist or similar role Strong knowledge of computer hardware, software, and operating systems Excellent problem-solving skills and ability to troubleshoot technical issues Familiarity with remote desktop applications and help desk software Excellent knowledge of MS Office (Word, Excel, etc.) Basic understanding of networking and database management Good command of English both oral and written and customer service skills Great attention to detail High school degree PLEASE SUBMIT YOUR RESUME AS A PDF - all other file types will not be looked at.

Job Title: Data Center Technician I  Location: Florence, KY 41042 Duration: 9 Months    Experience: 2 years Job Type: Contract     Work Type: Onsite     Job Description:  •             As an Client Data Center Technician, you test and repair data center components using a variety of testing rigs and jigs and record test results in a (WMS) Warehouse Management System. •             You will receive parts, maintain inventory, and check-out parts as needed. •             You will be lifting materials and products as you will be loading and unloading shipments and transporting parts between different locations. •             You have basic to intermediate system administration skills and will follow well defined workflows or SOP’s needed to properly test components. •             You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. •             You understand all aspects of the equipment you support. •             You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Story Behind the Need – Business Group & Key Projects   Reason for Request:  •             New Temporary Worker  •             Increased testing and refurbishment on Annapurna cards to remediate thermal events impacting customers.  •             These resources will be receiving and shipping viable components sent from data centers as well as testing and refurbishing these components.  Can you give me a little detail about your team culture?  •             Standup 3 days/week  •             Very engaged  •             Tech workers  •             Positive communication  •             Cutting edge tech Typical Day in the Role: •             Daily Schedule:  •             We will require 15 on first shift 08:00 to 16:30 and 15 on second shift 17:00 to 01:30 Interaction with team/Day to Day:  •             Working with other tech staff  •             Daily direction on task, scope of work etc.  •             Training for 2 days  Extension?  •             Yes  Conversion?  •             Yes Compelling Story & Candidate Value Proposition   Role interesting:  •             Will be working with cutting edge tech  •             Reusing parts (sustainability fulfilling) Candidate Requirements   REQUIRED SKILLS  •             Detailed oriented  •             Check for defects before sending back to data center  •             Experience with IT/computer components a plus  •             Multiple screening (high security)  Years of Experience:  •             Interest in hardware components   Top 3 must-have hard skills •             Detailed oriented  •             Stay on task  •             Focus on quality  

We are a fast-growing technology integration company specializing in smart homes and commercial automation. We are looking for a motivated Technician to join our team. Main tasks include installing wiring, smart devices, and low-voltage systems (audio, video, networking, automation, and access control). Experience with wiring and power tools is required. If you are proactive, responsible, and passionate about technology, this is the place for you. Spanish speakers are welcome. English is important. Having a car is mandatory.

Engineer Solutions that Empower Students  Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You’ll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.  Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.  MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, JaveScript, and React Experience with SSO,  specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards  Skilled in integrating with Student Information Systems (SIS)  Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications  Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training  Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays