💻 Tech Support & Help Desk Workers – Are You Owed Overtime Pay? (Southern California)

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

D2B Groups is seeking an experienced Sales Operations Director (Estimating & Project Management) to lead its estimating and project management operations in the electrical and construction sector for a close client of ours. This pivotal role requires a strategic thinker who can enhance operational efficiency while driving sales growth. You will be responsible for overseeing the estimating department, ensuring accurate and timely project bids, and managing project lifecycles from inception to completion. Key Responsibilities: Develop and implement estimating processes and best practices that enhance efficiency and accuracy. Coordinate with sales teams to gather project specifications and requirements for accurate bid preparation. Oversee project management activities to ensure that projects are delivered on time and within budget. Build and maintain strong relationships with clients, suppliers, and subcontractors. Provide guidance and support to the estimating and project management teams, coaching them on technical and procedural aspects. Analyze project performance and provide insights to improve future estimates and project execution. Collaborate with the sales department to develop competitive pricing strategies. Monitor industry trends and competitive activities to ensure our estimating processes remain cutting-edge and effective. If you possess a strategic vision coupled with a hands-on approach in estimating and project management, we encourage you to apply for this exciting leadership opportunity. Requirements Bachelor's degree in Engineering, Construction Management, or a related field. Proven experience as a Sales Operations Director or in a similar role within the HVAC, equipment, or construction industry. Strong understanding of estimating processes and project management methodologies. Excellent leadership and team development skills. Strong analytical skills and the ability to improve processes. Exceptional communication and interpersonal skills. Proficiency in project management software and estimating tools. Ability to work in a fast-paced, dynamic environment. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Work From Home

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes (RMF).   Job Description Enterprise Horizon is seeking a highly skilled and security-conscious SAP UI5 Developer to support mission-critical DoD systems. The role involves developing and maintaining SAP Fiori/UI5 applications within a secure, structured, and high-compliance defense environment. The ideal candidate will combine strong technical expertise with an understanding of military operational needs, working closely with functional teams, system integrators, and DoD stakeholders.   Key Responsibilities Develop and maintain responsive SAP Fiori/UI5 applications in accordance with DoD security standards. Customize standard SAP applications and create new custom apps using SAP UI5 framework. Integrate frontend applications with SAP ECC/S/4HANA backend using OData and RESTful services. Ensure compliance DoD cybersecurity protocols during design and development. Work with IT and functional teams to gather requirements, provide technical solutions, and support lifecycle management. Participate in deployment activities, testing, validation, and user acceptance processes. Ensure high availability, reliability, and performance of UI5 applications within secure networks. Produce detailed documentation, technical specifications, and security-related compliance reports as needed. Requirements Required Skills & Qualifications Active Security Clearance (Secret or above preferred) or ability to obtain one. Proven experience with SAP UI5, Fiori, JavaScript, HTML5, and CSS3. Proficient in OData service integration, SAP Gateway, and Fiori Elements. Experience in developing SAP UI applications within controlled, secure environments. Familiarity with SAP ECC or S/4HANA systems used in defense or government sectors. Ability to work in a structured, documentation-driven environment.   Preferred Qualifications Experience working on Army ERP or logistics systems (e.g., GCSS-Army, LMP, GFEBS). Understanding of Army IT frameworks, including RMF (Risk Management Framework). Familiarity with ABAP debugging and backend development. SAP Fiori Certification or equivalent credentials.   Soft Skills & Attributes Strong attention to detail and commitment to data integrity and security. Effective communication with both technical and non-technical stakeholders. Ability to work independently or as part of a cross-functional IT team. Problem-solving skills with a mission-oriented mindset. Benefits Benefits We offer full-time salaried employees competitive salaries with a range of benefits, including: • Medical, Dental, & Vision • Life Insurance, Short-term Disability, Long-term Disability • SIMPLE IRA with Company Match • Federal Holidays • Vacation & Sick Leave   $500 Referral Bonus  If this position is not a perfect fit for you, but you know someone who would be a great match, please refer them to us via our Candidate Referral Program by going to: www.enterprisehorizon.com/candidatereferrals. If we hire them, you could receive $500! See the link for further details.    Enterprise Horizon Consulting Group is an equal opportunity employer. Enterprise Horizon Consulting Group does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, ancestry, age (40 and over), physical or mental disability, or protected veteran status, or any other protected status in accordance with all applicable federal, state and local laws.

Looking for a full or part time basic computer technician that is self-motivated and possesses a friendly attitude. The ideal candidate should have the following abilities: -Be able to work Monday-Friday (9am-5pm) -Perform basic troubleshooting -Must have computer building, replacing boards and working cat five wiring -Provide technical support on-site and or via phone/email with customers -Identify and communicate suggestions for improvements in all areas of business -Skilled at prioritizing, time tracking tasks -Maintain inventory management of supplies and parts -Able to take responsibility for the task at hand and resolve it in a timely manner -Transportation -Able to lift up to 50 lbs. -Must be customer friendly -Must have 1+ years experience!! -Be able to pass a background check -Maintain a good driving record Perks: -Full time position -Company issued vehicle (during working hours only) -Company issued cell phone -Shifts are 9:00am-5:00pm MONDAY-FRIDAY (Weekends free!) -Friendly work environment

Exciting Security Project Manager contract opportunity. Requirements   Remote Security Project Manager: 3 plus years related experience in a project management capacity Senior Project Manager determines project scope, requirements, and deliverables for IT projects with clients or customers. They define, develop, modify, or provide input to project plans; they implement project plans to meet objectives Collaboration meetings and supporting decks to advise Cybersecurity and IT leadership on significant risk, issues, and mitigation to support ZTA Roadmap Implementation activities ZTA specific project management support in ZTA Roadmap and Implementation (Planning, Cost Schedules, and Performance) Experience evaluating, recommending, and implementing commercial hardware and software security products to augment and enhance enterprise cybersecurity program. Monitors project activities and resources to mitigate risk, implement or maintain quality assurance processes, make improvements, and solve problems or takes corrective action when problems arise B.S computer Science (CS), Management of Information Systems (MIS), Electrical Engineering (EE), or Cybersecurity from an accredited University. DESIRABLE QUALIFICATIONS: ISC2 Certified Information Systems Security Professional (CISSP), ISC2 Certified – Governance Risk and Compliance (CGRC) or Certified Authorization Professional (CAP), ISACA Certified Information Security Manager (CISM), ISACA Certified in Risk and Information Systems Control (CRISC), CompTIA Certified Advanced Security Practitioner (CASAP+), CompTIA Security+