Chief of Staff

We are: NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. We are a team of growth leads, creatives, engineers and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together the art and science of strategy, creative, content and growth expertise into a single cohesive team, powered by robust data analytics and proprietary AI tech. Based in NYC, we support partners globally, with a client partner roster that includes VC-backed startups, scale-ups, and Fortune 500 companies such as Nike, Oura, Spring Health, TikTok, Intuit, P&G, and more. Since 2016, we’ve been delivering what others only promise. Why settle for good enough if you can be up to NoGood? We are looking for:  We are seeking an experienced and strategic Chief of Staff to work closely with our CEO and executive leadership team. This pivotal role requires a dynamic individual who can drive operational efficiency, enhance cross-departmental collaboration, and spearhead special projects that align with our ambitious growth objectives. The ideal candidate will possess exceptional strategic thinking abilities, strong communication skills, and a proven track record in managing complex projects and teams across multiple departments. You'll do: Strategic Leadership: Partner with the CEO to develop and implement strategic plans and initiatives. Lead and manage high-impact special projects from conception to execution. Analyze industry trends and competitive landscape to inform strategic decision-making. Operational Excellence: Streamline internal processes to improve efficiency, scalability, and productivity. Implement and oversee project management methodologies to keep teams aligned and on schedule. Monitor and report on key operational metrics, identifying areas for improvement. Cross-Functional Coordination: Serve as a central point of contact between the CEO and various departments. Facilitate effective communication and collaboration across teams to ensure organizational alignment. Organize and lead executive meetings, including agenda preparation, documentation, and follow-up on action items. People Operations: Collaborate with HR on talent acquisition, development, and retention strategies. Promote a positive company culture that fosters innovation, accountability, and continuous learning. Coordinate team planning activities, including training programs, workshops, and retreats. Financial Management: Assist in budgeting, financial planning, and forecasting activities. Analyze financial reports to provide insights and recommendations for cost optimization. Ensure compliance with financial regulations and company policies. Executive Support: Provide high-level support to the CEO in day-to-day operations and strategic initiatives. Prepare executive summaries, presentations, and reports for internal and external stakeholders. Handle sensitive and confidential information with utmost discretion and professionalism. You have: Education: Bachelor's degree in Business Administration, Management, Finance, or a related field. MBA or other advanced degrees are highly preferred. Experience: Minimum of 6 years of experience in operations, strategic planning, or project management roles. Proven leadership experience in managing cross-functional teams and complex projects. Background in marketing, advertising, or agency environments is strongly preferred. Experience working closely with C-level executives and senior management. Technical Skills: Proficiency in project management tools (e.g., Asana, Monday.com, Trello). Advanced knowledge of Microsoft Office Suite and Google Workspace. Familiarity with financial software and data analysis tools. Understanding of digital marketing platforms and analytics is a plus. Core Competencies: Strategic Thinking: Ability to think critically and develop innovative solutions to complex problems. Leadership: Strong leadership skills with the ability to inspire and motivate teams. Communication: Excellent verbal and written communication skills, adept at conveying complex information clearly. Project Management: Demonstrated expertise in managing multiple projects simultaneously with a focus on results. Analytical Skills: Strong analytical mindset with the ability to interpret data and make data-driven decisions. Interpersonal Skills: Exceptional interpersonal skills with the ability to build relationships at all organizational levels. Adaptability: Comfortable working in a fast-paced, dynamic environment with changing priorities. Attention to Detail: Meticulous attention to detail with strong organizational skills. Benefits and Perks of Becoming a NoGoodie Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities Health First: Premium Medical, Dental & Vision Coverage Flex Work Environment: hybrid at HQ and remote globally Set Up Shop: Home Office Stipend Recharge Anytime: Unlimited PTO Plan Family First: Paid Parental Leave Plan Secure Your Future: 401(k) Plan with Employer Matching Level Up: Mentorship & Career Growth Support Always Be Learning: Access to Top-tier Resources & Industry Experts Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite) Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours Grow With Us: Endless Opportunities to Lead & Succeed Keep on Shining: Ongoing Employee Development Programs EEO & Compensation Transparency: NoGood is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. NoGood complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $90,000-$110,000 base pay plus bonus. At NoGood, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, NoGood is committed to Equal Opportunity Employment and complies with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization. BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as NoGood team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Workable- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!