CrossFit Gym looking for Front Desk Associate (laurel hts / presidio)

CrossFit 7x7 Title/Position: Front Desk Associate Reports to: GM/Owner Location: San Francisco, CA About CrossFit 7x7 CF7x7 is San Francisco’s premier CrossFit facility located in the heart of the historic Presidio near the base of the Golden Gate Bridge. Our facility features indoor & outdoor workout space, and is overseen by professional coaches who provide expert guidance and are dedicated to the athletic development of our community. Position Description CrossFit 7x7 is seeking an experienced Front Desk Associate to be part of our team, supporting membership sales, onboarding, satisfaction, and all gym operations. As a Front Desk Associate, you will play an integral role in our members’ experience and the overall functionality and upkeep of the gym. Front desk staff are typically the first point of contact for members, drop-ins, and prospective members walking into, calling, and/or emailing the gym. Additionally, your ongoing interactions with vendors and responsibilities around the gym will facilitate a smooth running operation. Responsibilities - You are the first line of communication in person, on the phone, and/or through email for daily interaction with members, inquiries, vendors, service providers, etc. - Promote, support, and maintain a positive and fun environment with a friendly and inclusive attitude - Support general gym aesthetics, such as cleanliness of front desk, bathroom, and storage rooms - Identify and manage work orders for items such as equipment, building & grounds maintenance, and IT infrastructure - Maintain product knowledge for all retail and gym offerings and manage all front desk retail sales - Ensure all check-in and health/safety policies are enforced for each member - Update weekly member-facing programming via Push Press - Uphold the standards laid out in the Front Desk Manual and other checklists - Assist coaches and management group with tasks as requested - Comply with all safety policies, practices, and procedures; attend all mandatory gym meetings - Open, close, and maintain the gym by arriving on time and making sure members needs are met and answering any questions Other Details - Part time role with flexible working hours, which can be defined based on the individual - $20 to $25 hourly pay DOE, with potential for increases and periodic bonuses, based on performance - Free access to all classes and open gym (when not working) - Free membership for spouse/partner - Discounts on merchandise and other retail Experience, Skills, & Qualifications - 1+ year(s) of previous customer service experience - Strong verbal and written communication skills - Positive and personable attitude - Highly motivated and driven team player - Ability to get things done with limited supervision - Experience with PushPress is a plus (not required) - Social media experience (primarily Instagram) is a big plus (not required) - High School Diploma or GED - 1+ year(s) of CrossFit or functional fitness training as an athlete preferred (not required) - Ability to connect with athletes and build community *Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.