Excellent Part Time Remote Opportunity

Customer service , writing repair orders ,answering phones ,scheduling work and appointments must have good communication skills and a smile

We are helping a client find a Program Coordinator to provide critical administrative and coordination support to maintain continuity in the University Research Partnerships (URP) team’s existing workflows. In this role, you will ensure day-to-day operations, documentation, communications, scheduling, and event planning are executed consistently and reliably while maintaining the high standards expected in a dynamic, high-visibility research program involving top North American universities. The ideal candidate is familiar with university research administration and academic business operations, including the ability to work effectively with faculty, sponsored programs offices, and decentralized administrative systems. Rate: $31 to $50 per hour Key Responsibilities Oversee day-to-day program operations, ensuring workflow continuity, timely communication, accurate documentation, and smooth coordination with internal and external stakeholders. Manage publication and intellectual property processes, including scheduling reviews, tracking submissions, communicating decisions, and maintaining award and recognition records. Support sponsorship activities by organizing meetings, tracking decisions, ensuring budget compliance, and coordinating deliverables for events. Provide high-level support to the Program Director through progress updates, preparation of briefings and presentations, and proactive resolution of potential blockers. Requirements 2 years + Experience working with or supporting university faculty, administrators, or sponsored research offices. Strong verbal and written communication skills, with the ability to synthesize discussions into clear summaries or next steps. Excellent organizational skills and attention to detail. Ability to identify and coordinate with stakeholders across departments (e.g., EAs, Facilities, Operations). Proficiency with Google Workspace (Docs, Slides, Sheets, Calendar) and project/task management tools (e.g., Asana, Slack). Ability to independently prioritize tasks and follow through in a dynamic, multi-stakeholder environment. Ability to ask thoughtful clarifying questions and document key information during onboarding.

**Join Our Team as a Confirmation and Rehash Specialist!** Are you detail-oriented with a passion for customer service? Our leading HVAC company is looking for a Confirmation and Rehash Specialist to ensure seamless communication between our team and our valued customers. **Key Responsibilities:** - Confirm service appointments and follow up on customer inquiries. - Rehash customer needs and preferences to ensure satisfaction. - Collaborate with technicians to provide accurate service updates. - Maintain a positive and professional attitude in all communications. **What We Offer:** - Competitive salary and benefits package - Opportunities for growth and advancement - A supportive and dynamic work environment - Training and development to enhance your skills **Qualifications:** - Strong communication and interpersonal skills - Experience in customer service or administrative roles preferred - Familiarity with HVAC systems is a plus, but not required - Ability to multitask and thrive in a fast-paced setting If you’re ready to make a difference and be part of a team dedicated to excellence, apply today! Let’s keep our customers comfortable together. Call Chris at 818-371-1334

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role: Conversation Designer - US Location: Plano, Texas (Hybrid) Potential OTE: $110 000 to $140 000 (on-target earnings – base and bonus included) As a Conversation Designer in our Professional Services team, you will empower and support customers and partners to build exceptional AI-driven conversational experiences. You’ll lead the design of virtual assistants and user journeys, support onboarding and solution delivery, and serve as a subject matter expert in conversational design. This role is essential to ensuring project success and driving customer satisfaction through engaging, natural, and effective dialog flows. Your responsibilities will include: Creating engaging, natural, effective conversation experiences that meet the business needs of our customers Creating dialog flows and scripts for virtual assistant​s Understanding the needs, preferences and behaviors of the target users. Defining intents and mapping out potential user journeys and responses​ Ability to lead insightful Conversation design workshops, highly collaborative sessions with our customers​ Developing personas for the virtual assistants, determining tone, personality and style of communication​ Helping customers building a Centre of Excellence by providing Conversational Design best practices​ Focusing on delivering high-quality service engagements tailored to provide the best ROI in terms of time and value. Ability to deliver partner enablement activities, including trainings, workshops, product demonstrations and on-site visits Growth Potential: At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About You: 3+ years of experience as a conversation designer, UX designer, or similar role Strong command of English (spoken and written) Proven experience creating user-centric conversational experiences across modalities Familiarity with conversational design tools (ideally Cognigy.AI) and  experience utilizing Generative AI in conversation design You have a proven track-record of building great user experiences on different modalities You are enthusiastic about technology and familiar with current trends and hands-on experience enterprise software. (You don’t need to be programmer, but you should not be scared when you see code.) Comfortable working with APIs, data analysis, and understanding technical documentation A generalist mindset with adaptability and a passion for innovation Strong communication, collaboration, and problem-solving skills Customer-focused, solution-oriented, and skilled in navigating interpersonal dynamics Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. Benefits Life at Cognigy -  What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more   Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  

EXPERIENCED COLLECTORS WANTED!!! Who We Are Quality Acceptance is a privately owned auto finance company specializing in the acquisition and servicing of sub-prime financing. Since 1998, we have worked directly with a network of franchised and independent automobile dealers throughout the country. Your Role and Responsibilities The demand for excellence among our staff members is high, creating a dynamic and exciting work environment. Top tier candidates have the hunger and will find the joy in excelling in a fast-paced environment. As a Collector you will: • Handle a high volume of incoming and outgoing calls/accounts. • Manage delinquent account queues • Complete detailed skip tracing on problematic accounts • Resolve customer disputes both individually and with management • Be responsible for achieving all daily, weekly, monthly performance goals & objectives as defined and set by management. • Work with high technology systems and environment Location and Shift Info This position is based in Van Nuys, CA with an 8-hour shift schedule of Mon-Fri. Compensation and Benefits • $19 - $25 per hour depending on experience • Monthly Bonuses • Medical, Dental, Vision Insurance • 401(k) Plan w/ company match • Paid Time Off • Paid Holidays • Employee Referral Program • Casual Dress Friday • Paid Parking • Food Fridays! • No Weekend Shifts! Experience and Position Requirements • At least 1-3+ years’ experience in collections (preferred in the auto finance industry) • Must be able to work in a high-volume environment with the ability to multitask. • Outstanding attendance record • Must have people, discretion, persuasion, and time management skills. • Working knowledge of internet and skip tracing applications (TLO, idicore, etc.) • High School Diploma Preferred Skills • Bilingual (Spanish/English preferred) • Experience w/ OMEGA, RDN, and GPS tracking companies a plus • Extensive experience in the auto finance industry.

Business Analyst (15.31-DHA)   OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology. OCT currently has an opening for a Business Analyst to work with our federal client. The position is primarily on-site in Falls Church, VA, although telework arrangements may be considered.  This position is contingent upon contract award. Day to day responsibilities include: Provide analytical support to help the client become a more data-driven organization for decision-making aligned with the client’s mission. Utilize analytical tools and dashboards to provide real-time visibility into small business performance metrics. Conduct in-depth analysis to identify drivers of small business performance outcomes. Support evaluation of strategic planning initiatives and assist in the establishment of annual small business goals. Monitor daily communications received through client electronic mailboxes, public media, and government sources. Compile and distribute summaries of salient facts derived from daily monitoring. Prepare and deliver a weekly small business achievement report tracking program execution. Monitor, track, and disseminate industry-related news items relevant to small business stakeholders and program managers. Prepare and submit a semi-annual subcontracting achievements report. Maintain organized records of data sources, communications, and performance reports for accountability and future reference. Requirements Must be a U.S. Citizen, as it is required for the clearance associated with this position Bachelor’s degree in Data Analytics, Business Administration, Economics, Public Policy, or related field (Master’s preferred). Strong background in data analysis, performance measurement, or program evaluation. At least one year of experience using analytical tools and data visualization platforms (e.g., Power BI, Tableau, or equivalent). (Desired) Knowledge of federal small business programs, acquisition processes, or subcontracting policies preferred. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), including advanced Excel for data analysis. Ability to synthesize large amounts of data into clear, actionable insights and reports. Strong writing and communication skills for summarizing analytical findings and preparing reports. Experience in monitoring industry and policy news and extracting key impacts for stakeholders. Detail-oriented with strong organizational skills to manage multiple reports and deliverables. Ability to work independently while collaborating effectively with program managers and stakeholders. Benefits OCT offers competitive compensation packages and a full suite of benefits which includes: Medical, Dental, and Vision insurance Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary Paid Time Off and Standard Government Holidays Life Insurance, Short- and Long-Term disability benefits Training Benefits Salary Range:  $90,000- $125,000 yearly commensurate with experience, education, etc.  About OCT Consulting OCT Consulting LLC is a minority-owned, Small ​Disadvantaged Business (SDB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies. At OCT, we are committed to ensuring equal opportunity for all individuals, recognizing that merit and qualifications are the foundation of our hiring, promotion, and development practices. We believe in creating a work environment where employees can thrive based on their abilities, skills, and achievements. Our practices ensure fair treatment and equal access to opportunities for all, regardless of race, ethnicity, gender, sexual orientation, age, abilities, or other personal characteristics. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.