OPERATIONS/MANAGER ADMINISTRATOR (san mateo)

Job description: OPERATIONS/MANAGER ADMINISTRATOR (SAN MATEO) Worldwide Limousine Company is seeking an experienced Administrator. This is a full time position with benefits. Qualified applicant will have at least 2 years' experience in a fast-paced customer service environment, exceptional problem solving skills and a willingness to work a flexible schedule. We are seeking someone with experience in travel/technical support/client relations/dispatch/human resources. The fast paced environment requires excellent inter-personal skills, computer literacy and extensive knowledge of the Bay Area. Limo/Travel/Vehicle/Insurance experience a plus. Must be Microsoft Office proficient and type at least 50 words a minute. The position requires an individual proficient in multi-tasking. The ideal candidate will possess strong communication skills, solid organizational and follow-up skills, the ability to prioritize multiple tasks and the ability to work as part of a team in order to support office activities along with being proactive. Duties and responsibilities would also include: · Manage every aspect of the day to day operations. · Working closely with office staff including accounting, dispatchers and reservationists. · Responsible for hiring and training of new Chauffeurs and office staff. · Manage team of Professional Chauffeurs to ensure adherence to outlined processes and procedures as well provide ongoing training and feedback. · Responsible for weekly/monthly cost analysis, revenue reports and payables as they pertain to the day-to day-business. (Ad hoc reports as needed.) · Must be tech-savvy and able to support/troubleshoot mobile devices (iPad & Android phones) as well as proprietary software and mobile application. · Familiar with Email/Marketing tools to support & drive new business opportunities. · Maintain company website and various social media tools. · Able to monitor and maintain external vendor accounts to ensure appropriate billing/service levels. · Research and resolve outstanding/escalated customer service issues. · Client confidentiality is a priority for this company. If you are interested in applying for this position please contact email Put in header OPERATIONS/ MANAGER /CHAUFFEUR ADMINISTRATOR