Printer/Copier Technician Needed ASAP (Orlando)

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We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled. Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them. Responsibilities Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution. Provide customer support through Live Chat, Tickets and Slack. Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams. Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues. Write KBs and technical articles for our blog to further distribute knowledge within the community. Convert recurring issues into feature requests for the development team and be the customer’s voice in the company to help improve the product. Assist our customers with migrating their WordPress site’s to Rocket.net. Provide critical assistance when it comes to pointing DNS to Rocket.net. Provide customers with a “WOW!” experience. Requirements 2+ years experience with WordPress. Excellent written and verbal communication skills (English). You have previous experience with Live Chat and/or helpdesk tools. Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc). Knowledge with linux command line (SSH) including WP-CLI. Extensive experience with troubleshooting WordPress. Experience with Page Builders and Caching Plugins. Experience with Cloudflare and advanced understanding of DNS. Experience in optimizing WordPress a huge plus. Experience in PHP to write custom plugins for WordPress a huge plus. Knowledge of Redis, CDN, WAF, and page caching will be a huge plus. Benefits So what are the advantages of working with a pretty amazing tech company? Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position. Flexible Vacation. Never get denied a vacation request ever again. Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go. Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

Must have experience working as a Network Operations Center Tech. Can lead a team of 5 people. Must have ticketing sysstem experience. Must know Office 365 administration. Must have Active Directory skills, MFA Software experience MDM software experience Must know Amazon Web Service Must know Azure Entrra skills EDR Sofware Skills Must have excellent writing and communications skills. Must be able to create and maintain documentation.

SZNS Solutions (pronounced "seasons") is a technology advisory company and Google Cloud Partner specializing in web3 and cloud computing domains based in Reston, Virginia. Founded by ex-Googlers with engineers from Google, Amazon, and Capital One, SZNS differentiates itself particularly in data engineering, blockchain, AI, and cloud-native software application development. We’re seeking a driven Cloud Support Engineer who thrives in a fast-paced, collaborative environment to join our growing team. As a Cloud Support Engineer at SZNS Solutions, you’ll be the go-to expert for troubleshooting and resolving issues related to cloud-based platforms, services, and infrastructure. You’ll play a key role in providing excellent customer support, working directly with our clients to diagnose, troubleshoot, and resolve technical issues. You'll also have the opportunity to contribute to the development of internal tools and processes that drive the success of our cloud operations. If you’re passionate about cloud infrastructure, problem-solving, and providing exceptional support to clients, we want to hear from you. Responsibilities Provide support for cloud infrastructure and services (for GCP). Troubleshoot and resolve complex technical issues for customers, with a focus on cloud services, networking, and security. Collaborate with the engineering team to identify and resolve recurring issues and streamline support processes. Maintain and update internal documentation to ensure accurate and up-to-date knowledge sharing. Assist with the deployment and configuration of cloud resources for customers. Monitor and optimize the performance of cloud infrastructure, ensuring uptime and reliability. Work directly with customers to provide timely, effective solutions to cloud-related challenges. Requirements To be successful in this role, you’ll need a strong foundation in cloud platforms and support, combined with excellent problem-solving skills and a customer-first mindset. Experience supporting and managing cloud platforms such as AWS, Azure, or Google Cloud. Strong understanding of cloud-based services (e.g., compute, networking, storage, security). Hands-on experience with cloud infrastructure, virtual machines, containers, and container orchestration (e.g., Docker, Kubernetes). Familiarity with cloud automation tools (e.g., Terraform, CloudFormation). Ability to troubleshoot cloud network and infrastructure issues with a strong focus on scalability and performance. Experience with logging and monitoring tools (e.g., CloudWatch, Datadog, Prometheus). Understanding of security best practices in cloud environments, including IAM, encryption, and compliance standards. Excellent written and verbal communication skills with a customer-centric approach. Strong problem-solving skills and the ability to work under pressure in a fast-paced environment. Willingness to grow and continue learning. Preferred Qualifications Technical certification in cloud platforms, or a willingness to achieve GCP certification within 1 month of employment. Prior experience in a technical support or systems administrator role is preferred. Experience with serverless architecture and cloud-native applications. Scripting skills (e.g., Python, Bash, PowerShell). Familiarity with CI/CD pipelines and DevOps practices. Benefits Competitive salary and benefits package. Hybrid work environment (MWF in-person in our Reston office). A collaborative and innovative work environment. Continuous learning and development opportunities.

About Us We’re a growing small business providing personalized IT support to clients across Rockland, Westchester, and New York City. Our mission is simple: solve problems thoroughly, patiently, and with dedication. We pride ourselves on being the trusted tech partner for individuals and small businesses alike. Role Overview We’re seeking a versatile and reliable IT Technician to provide software support across PC and Mac platforms. This role combines remote troubleshooting with onsite field visits, so a clean driver’s license and personal vehicle are essential. Responsibilities • Provide software support for both Windows and macOS environments • Troubleshoot and resolve client issues using AI tools and research as needed • Manage and respond to service requests via a work ticket system • Support and configure Microsoft Office 365 products, including Outlook, Word, Excel, and Teams • Assist with SharePoint and OneDrive setup, syncing, and permissions • Perform basic network troubleshooting and repair, especially for small Wi-Fi setups • Offer support for TV, streaming, and AV products when needed • Deliver remote and onsite support across our service area Requirements • Experience supporting PC and Mac platforms • Familiarity with Microsoft Office 365 suite and cloud services • Working knowledge of SharePoint and OneDrive on M365 • Strong troubleshooting skills with the ability to research and resolve issues independently • Basic networking skills, especially for small office/home Wi-Fi setups • Ability to use and manage a work ticket system • Clean driver’s license and reliable personal vehicle • Excellent communication, patience, and attention to detail • Commitment to solving client problems with care and professionalism ** Bonus Skills • Experience with AV setups, streaming devices, and smart TVs • Basic network wiring and crimping • Prior field service or remote support experience

Job Title: Data Center Technician I  Location: Florence, KY 41042 Duration: 9 Months    Experience: 2 years Job Type: Contract     Work Type: Onsite     Job Description:  •             As an Client Data Center Technician, you test and repair data center components using a variety of testing rigs and jigs and record test results in a (WMS) Warehouse Management System. •             You will receive parts, maintain inventory, and check-out parts as needed. •             You will be lifting materials and products as you will be loading and unloading shipments and transporting parts between different locations. •             You have basic to intermediate system administration skills and will follow well defined workflows or SOP’s needed to properly test components. •             You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. •             You understand all aspects of the equipment you support. •             You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Story Behind the Need – Business Group & Key Projects   Reason for Request:  •             New Temporary Worker  •             Increased testing and refurbishment on Annapurna cards to remediate thermal events impacting customers.  •             These resources will be receiving and shipping viable components sent from data centers as well as testing and refurbishing these components.  Can you give me a little detail about your team culture?  •             Standup 3 days/week  •             Very engaged  •             Tech workers  •             Positive communication  •             Cutting edge tech Typical Day in the Role: •             Daily Schedule:  •             We will require 15 on first shift 08:00 to 16:30 and 15 on second shift 17:00 to 01:30 Interaction with team/Day to Day:  •             Working with other tech staff  •             Daily direction on task, scope of work etc.  •             Training for 2 days  Extension?  •             Yes  Conversion?  •             Yes Compelling Story & Candidate Value Proposition   Role interesting:  •             Will be working with cutting edge tech  •             Reusing parts (sustainability fulfilling) Candidate Requirements   REQUIRED SKILLS  •             Detailed oriented  •             Check for defects before sending back to data center  •             Experience with IT/computer components a plus  •             Multiple screening (high security)  Years of Experience:  •             Interest in hardware components   Top 3 must-have hard skills •             Detailed oriented  •             Stay on task  •             Focus on quality