Principal Associate, Data Science (New York, New York)

We are looking for a skilled technician to help with Point of Sale (POS) installations in restaurants. This is a contract role (1099) with ongoing projects. Training and certification in our process will be provided. What you’ll do: Install POS hardware (terminals, printers, networking, cabling, etc.) Build and customize menus for restaurants Train staff on how to use the system Troubleshoot issues on-site Requirements: Experience with POS systems, IT support, or field tech work Basic networking / hardware setup skills Restaurant or retail tech experience is a plus Reliable transportation & ability to work independently Details: Contractor role, flexible projects Paid per project/installation Certification provided 📩 Reply with your experience and contact info to be considered.

Ensure consistent, reliable, and efficient IT delivery service within a technical domain Ensure consistent, high-quality service and drive continuous improvement through standardizing management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding performance of IT service delivery quality within a technical domain in design, transition, deployment, and operational support Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Be aware of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP, or PMI certification preferred AWS Cloud Practitioner or Azure Fundamentals (AZ 900) preferred Experience: 10+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience with and exposure to technology services within the Service Infrastructure domain, to include: o  Linux and Windows Servers o  Server Virtualization o  Cloud Infrastructure o  Storage Infrastructure o  DevOps and Automation o  Management and Orchestration Tooling o  Identity, Credentials, and Access Management Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Making a difference: Digital Cheetah has provided cutting edge volunteer and member management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/) in the world for 24 years. We strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time, remote position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Facilitate and perform requirements gathering and discovery for new projects. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Participate in the following sprint ceremonies: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Project Management, Client Relationship Management, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Familiarity with Agile development environment is a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/

Oversee end-to-end delivery and operational performance of application services supporting DoD missions Coordinate cross functional teams (App Dev, DB, Platform, Cyber, Network, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) to balance velocity, reliability, and security; maintain decision records and traceability Define and maintain service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own the Service Catalog entries for application services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new or changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO artifacts, handover) Forecast demand and plan capacity (computer, storage, licenses, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: pre implementation reviews, maintenance windows, freeze periods, and rollback validation Ensure releases meet readiness gates (approvals, testing, monitoring, comms) and verify post change health Own P1/P2 Major Incident bridges, communications, and stakeholder updates through resolution Ensure first response quality (MTTA), restoration (MTTR), user experience impact tracking, and formal post incident reviews Drive RCA with durable corrective actions; track aging and effectiveness checks Manage availability targets, error budgets, technical debt, and resiliency patterns (graceful degradation, retries, circuit breakers) Maintain service continuity, DR plans, and evidence of periodic tests (RTO/RPO attainment) Align service operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs; negotiate improvements or remediation plans Validate vendor runbooks, maintenance notifications, and participation in incidents/RCAs Provide daily/weekly/monthly performance reporting (availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/analysts/engineers; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with application architectures (web tiers, APIs, microservices/containers), observability concepts (APM, logs/metrics/traces), and security controls in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Manufacturing Technology, Inc. Machine Control Software Engineer Job Label: Machine Control Software Engineer-2025 Are you a Software Engineer with in-depth programming experience in one programming technology?  Have you developed and maintained machine interface and machine control software? Are you looking for a consistently challenging opportunity with an industry leading, global manufacturing company that is thriving? For over thirty years, Manufacturing Technology, Inc. (MTI) has been combining sophisticated control systems with friction welding technology to create the world's leading automated friction welding equipment, friction welding technology and friction welding services. Our custom engineered solutions have served companies around the globe by solving their part joining and manufacturing problems in the most efficient way possible. Founded in 1926, Manufacturing Technology, Inc. (MTI) remains a family-owned South Bend, IN headquartered business which is currently operated by the 4th generation of the family.  MTI is the global leader in friction welding solutions with locations in the United States, United Kingdom, Slovakia and a majority-owned facility in India. Leveraging the outstanding MTI reputation and our strong customer relationships, MTI has developed a significant global presence as provider of critical friction welding solutions for Aerospace / Astrospace, Automotive, Military, Oil & Gas and Mining industries and boasts customers such as NASA, Boeing and large tier 1 automotive suppliers such as Rolls-Royce.  We are known as an independent, nimble, and fast responding partner for customized solutions. With over 250 global employees MTI generates over $40M in annual sales.  There are three main branches of the business: Friction Welding Machine Build, Resistance Welding in Europe and Contract Friction Welding.  If you would be new to South Bend, IN, please visit http://www.southbendin.gov to learn more about our vibrant and engaging community. MTI is a EOE/Affirmative Action and Drug Free Workplace. As a Machine Control Software Engineer for MTI, you will work with a multi-disciplined engineering team of Controls, Mechanical, and Fluid Power Engineers to provide a variety of machine control and machine interface solutions for industry titans that drive the world economy and lead technical advancements including: NASA, Honeywell, Boeing, Pratt and Whitney, and GE. This is an opportunity to bring together your years of experience and intimate programming knowledge to state-of-the-art, custom-engineered solid-state joining & welding solutions and equipment! Our Machine Control Software Engineer is based in South Bend, Indiana and has as a primary responsibility the development, documentation, integration and maintenance of control software for Friction Welding Machines. The software scope spans low-level device drivers through end-user HMI development and implementation.  An extensive background and demonstrated programming experience is necessary to interpret customer requirements and specifications and develop the technical requirement for the software and documentation needed.   This position designs and implements user interfaces and control software for manufacturing machinery.  This position also assists Controls Engineers as necessary with machine start-up, interface software commissioning, software de-bug and operational readiness of the machines.  Another key responsibility is the architecture and programming conventions of new software applications and active involvement in the improvement process for existing architecture and programming conventions.  Additionally, this position is relied upon to develop, advocate for and maintain programming techniques, standards, verification and validation methods. Therefore,  strong communications skills are critical in this role so that effective technical support to customers, Service Technicians and machine build and installation personnel is provided. Manufacturing Technology, Inc. (MTI) is an ISO 9001 registered company, we also provide contract services at our 65,000 facility in South Bend, IN.   This important role strives to achieve success by following MTI’s Core Values: Purposeful Innovation, MTI Family Company, Stellar Reputation, Customer Intimate, Supported Accountability, and An Environment Where You Are Expected to Contribute and Grow. Location: South Bend, IN The Challenge: MTI is a company in significant growth, and rapid development in terms of globalizing and becoming best in class. MTI is looking for driven, collaborative, and innovative people to help us achieve our goals. Job Type: Full-time                      This is not a remote position.  This position requires your onsite presence. Required Skills and Competencies   Experience with designing and developing WPF applications in the MS Visual Studio environment. Experience using XML within WPF applications in the MS Visual Studio environment. Experience with Industrial machine HMI development in a .NET framework environment. Strong background in object-oriented programming in a .NET framework environment. Experience with designing and specifying HMI software using UML. Experience with developing multi-threaded Windows applications. Experience with developing and interfacing C++ DLLs in .NET framework environment Strong working knowledge of streaming concepts. Experience with streaming using the of UDP protocol. Experience developing software deployment packages. Understanding of Distributed Real-Time Control Systems (DCS, SCADA)  Understanding of Hardware Abstraction Design and Implementation  Understanding of Motion Control of motors, actuators, etc.  Experience with Data Acquisition (DAQ, sensors, calibration, etc.)  Understanding of PLCs (functionality, communications, programming, tags, etc.)  Machine Networking (Ethernet, TCPIP, bus protocols (Modbus, Profibus, etc.), IoT, etc.)  Experience with Source Control using Subversion (SVN), GitLab Must have excellent communication skills Must possess good documentation methods and practices. The ability and willingness to learn new processes Must be eligible to work in the US permanently Must conduct oneself with the highest level of professional and ethical standards.   Preferred Skills or Competencies   Experience with Windows based Real-Time Graphics development Hydraulic controls experience MATLAB programming experience PLC programming experience Linux familiarity Data Acquisition systems programming experience Working knowledge of Signal Processing concepts and procedures. Working knowledge of PID Control fundamentals   Benefits: 401(k) matching Health Insurance: both High-Deductible HealthCare Plans and PPO available H.S.A. (for HDHP) Dental insurance Flexible working schedule Life insurance Paid time off, new hires receive 20 days per year 10 paid holidays Paid short term disability Continuing Education: Tuition reimbursement Vision insurance Employee Assistance Program Voluntary uniform service EV charging station for employees Schedule: Day shift To apply for this position or refer someone you know, please use our online interview system managed by HireMojo. Apply for this job https://app.hiremojo.com/mojo/ce/504921129/Manufacturing-Technology-Inc/Indiana/South-Bend/Software-Engineer?sourceType=9 Once you have completed the interview, your information will be forwarded to the recruiting team for decisions on next steps. Related Keywords: C, C++, WPF, VB, .NET Framework, .Net, programmer, software engineering, machine control, software engineer, machine diagnostic, heavy machinery, machine tools, HMI, flow charts, sequence of operations, controls, control systems, user interface, PLC

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Demonstrate strong leadership, interpersonal, and management skills along with a solid understanding of technology services within the Desktop User Experience technical domain Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team. Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Maintain awareness of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Working knowledge and understanding of the following technical areas: Microsoft 365 (M365) Email and Collaboration Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD Windows Client Operating Systems Desktop Management Client-side Application Management Mobile Device Management (MDM File & Print Services Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.