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Program Support Lead

Negotiable Salary

Paragon Cyber Solutions

Tampa, FL, USA

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Paragon Cyber Solutions is a fast-growing, award-winning cybersecurity and IT services firm supporting federal and commercial clients. We are a proud 8(a), EDWOSB, SDVOSB, and MWBE company committed to excellence, integrity, and innovation. We are seeking a driven, reliable, and solution-focused Program Support Lead to oversee remote staff, serve as a customer-facing liaison, and contribute to key company initiatives. If you have strong follow-through, love solving problems, and want to grow in government contracting, we want to meet you. Requirements Serve as the on-the-ground supervisor for our onsite staff across contracts Conduct regular check-ins, track performance, and support professional development Ensure timely timesheet submissions and flag any burn/utilization concerns Act as a point of contact for customers regarding team performance, deliverables, and feedback Escalate issues appropriately and ensure customer satisfaction remains high Attend site visits, client meetings, and briefings as needed Maintain visibility into contract scope, milestones, and funding to support successful execution Support contract readiness, transition planning, and internal SOP development Help identify workflow gaps and implement enhancements Assist with readiness efforts for new contract awards and transitions Contribute to company-wide initiatives and culture-building efforts Additional duties as assigned Ideal Candidate: 5+ years of team leadership, military experience, or client-facing coordination Comfortable managing people, projects, and timelines with minimal handholding Detail-oriented, polished, and not afraid to raise your hand when something’s off Interested in growing into Program Manager or Ops leadership in the near future Experience with federal contracts, labor tracking, or 8(a) environments Benefits Health Care Plan (Medical, Dental & Vision). Retirement Plan (401K w/ employer matching). Generous Paid Time Off & Federal Holidays. Short and Long-Term Disability. Healthy Work-Life Balance. Training & Development.

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Location
Tampa, FL, USA
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