Customer Service / Service Dispatcher (Downtown St Petersburg)

Bayfront Central © craigslist - Map data © OpenStreetMap compensation: 16/hr. employment type: full-time job title: Service Dispatcher Summary: Job involves answering phone, organizing service calls, processing invoices and light filing out of your own office.   Duties and Responsibilities: Receiving and processing service requests from customers, either by phone, email, or through an online system Coordinating with technicians or service professionals to schedule service calls and assign tasks based on availability and expertise Maintaining and updating a schedule of service calls, including any changes or cancellations Tracking the progress of service calls and ensuring that they are completed in a timely and efficient manner Communicating with customers to provide updates on service calls and to address any concerns or questions they may have Managing inventory of parts and supplies needed for service calls, including ordering and restocking as necessary Maintaining accurate records of service calls, including details on the work completed, parts used, and any customer feedback Assisting with billing and invoicing for service calls Providing support to technicians and service professionals as needed, including coordinating transportation and scheduling training or meetings Performing general administrative tasks as needed, such as answering phones, filing paperwork, and entering data into computer systems Communicate challenges and needs with Operations Manager Some retail work in storefront   Requirements: No experience necessary. Will train the right person. Easily readable handwriting Pass a pre-employment drug test Pass a background check. Not all offenses disqualify a candidate. Please inquire.   Working Conditions: Full-Time, 8:30 a.m. - 5 p.m. Free on-site parking Some light lifting   Compensation and Benefits: $18.00 Per Hour, Higher For Experienced, 40 Hour Week Initial employment is based on a 90 day probationary period After 90 days an applicant becomes a regular full time employee with benefits that include: Health Insurance (50%) Paid Sick Days Paid Vacation days after one year !!! To be considered for an interview. Please follow these instructions: Reply with your name, current address and phone number Include a brief description why you want to work in this position. Include a work history with dates of employment