Apollo Beach Customer Service - Customer Facing Job Listings

Customer Service Representative - TPA63851705988097120

Workable

Customer Service Representative - TPA

Join Our Team as a Customer Service Representative at OneTouch Direct! Are you ready to embark on an exciting career journey where your skills can shine? At OneTouch Direct, we're on the lookout for enthusiastic and dedicated individuals to join our team in providing top-notch inbound customer service! Why OneTouch Direct? Because We Value You! Located at our sunny Tampa, Florida location, our vibrant team thrives in a culture where appreciation and recognition are at the forefront of our practices. Our Customer Service Representatives engage with AT&T business customers to resolve issues and enhance their account experience by offering great products and services. What’s in It for You: Guaranteed base pay with UNLIMITED WEEKLY BONUSES! A dynamic and supportive work environment to help you grow your career! Opportunities to connect with and help customers every single day! What You’ll Love Doing: Providing outstanding customer service for our AT&T business clients. Identifying and capitalizing on opportunities to enhance AT&T services. Creating memorable experiences for customers with every interaction! If you're passionate about delivering exceptional service and are eager to make your mark, this is the job for you! Requirements 1+ years of sales experience is a plus, but don’t worry, it’s not required! Experience in hospitality or call centers is a plus, but we value all backgrounds! Excellent verbal and written communication skills are essential. Comfortability with technology, including typing and navigating multiple systems. A passion for resolving customer issues and ensuring a great experience. A dynamic personality with plenty of energy to engage with our customers! Ability to manage high-stress situations and tackle escalated issues with grace. Commitment to respecting customer and client confidentiality. A High School Diploma or equivalent is required to apply! Benefits Full-Time Hours: 40 hours per week schedule GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly! 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! · Supportive Environment: Classroom training, plus ongoing support for your success! Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment! Benefits: Health Care Plan (Medical, Dental & Vision) Culture: Diverse, welcoming culture with Employee Resource Groups Referrals: Refer a friend and earn up to $2,000 per person!

Tampa, FL, USA

Negotiable Salary

Call Center Customer Care Representative - TPA63847582436993121

Workable

Call Center Customer Care Representative - TPA

Join Our Team as a Call Center Customer Care Representative at OneTouch Direct! Are you ready to embark on an exciting career journey where your skills can shine? At OneTouch Direct, we're on the lookout for enthusiastic and dedicated individuals to join our team in providing top-notch inbound customer service! Why OneTouch Direct? Because We Value You! Located at our sunny Tampa, Florida location, our vibrant team thrives in a culture where appreciation and recognition are at the forefront of our practices. Our Call Center Customer Care Representatives engage with AT&T business customers to resolve issues and enhance their account experience by offering great products and services. What’s in It for You: Guaranteed base pay with UNLIMITED WEEKLY BONUSES! A dynamic and supportive work environment to help you grow your career! Opportunities to connect with and help customers every single day! What You’ll Love Doing: Providing outstanding customer service for our AT&T business clients. Identifying and capitalizing on opportunities to enhance AT&T services. Creating memorable experiences for customers with every interaction! If you're passionate about delivering exceptional service and are eager to make your mark, this is the job for you! Requirements 1+ years of sales experience is a plus, but don’t worry, it’s not required! Experience in hospitality or call centers is a plus, but we value all backgrounds! Excellent verbal and written communication skills are essential. Comfortability with technology, including typing and navigating multiple systems. A passion for resolving customer issues and ensuring a great experience. A dynamic personality with plenty of energy to engage with our customers! Ability to manage high-stress situations and tackle escalated issues with grace. Commitment to respecting customer and client confidentiality. A High School Diploma or equivalent is required to apply! Benefits Full-Time Hours: 40 hours per week schedule GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly! 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! · Supportive Environment: Classroom training, plus ongoing support for your success! Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment! Benefits: Health Care Plan (Medical, Dental & Vision) Culture: Diverse, welcoming culture with Employee Resource Groups Referrals: Refer a friend and earn up to $2,000 per person!

Tampa, FL, USA

Negotiable Salary

GCC - Customer Service Representative63393532183297122

Workable

GCC - Customer Service Representative

GCC is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join our 100% employee owned company. GCC has offices in Tampa, Miami, Spokane, Seattle and Portland - providing motion control solutions for hydraulic, pneumatic and electrically powered applications. Our main corporate division in Tampa handles all accounting, purchasing, operations and customer service for the Florida region. We recently expanded by acquisition into Washington & Oregon in November 2018. Our team continues to grow, and we are proud to be a 100% employee owned company - every employee has skin in the game. This position involves activities that contribute directly and indirectly to customer and supplier’s satisfaction objectives. Responsibilities involve the timely, accurate, professional handling of customer transactions within established timeframes, and in compliance with Gulf Controls Company policies, procedures and philosophies. The employee should exercise sound business judgment utilizing an appropriate sense of urgency and sound customer service skills. Specific responsibilities and authorities may include: Answer and respond to customer calls (both internal and external) for sales and service. These calls may include placing and changing orders, quotations, order expediting and/or status, technical information, product availability, complaints, returns/repairs and credit issues. Placing orders Changing orders Quotations Order expediting and/or status Technical information Product availability Complaints Returns and repairs And credit issues. Managing customer MRP reports Enter all orders and quotes into the system within 8 business hours. Return all calls (including voicemail) within 8 business hours. Follow-through on all inquiries and provide specific feedback to customers on all issues within 8 business hours, if not resolved at point of contact. Coordinate activities with other departments such as: Purchasing - inventory levels, price and/or lead-time changes, part number creation Accounting & Finance - credit and invoice issues Warehouse and Shops - shipping, inventory, product assembly and conversion issues Outside Sales - customer updates and issues Support and participate in the organization’s continual improvement program to conform to ISO 9001 requirements and understand the implications of not conforming with the Quality Management System. Other duties as assigned Requirements EDUCATION AND TRAINING High school diploma, GED, or equivalent secondary education. EXPERIENCE Technically proficient with ERP programs which apply to the Customer Service department. Proficient with PC hardware/software applications, and manufacturer’s application software. Experience working in an ISO 9001 environment a plus. KNOWLEDGE AND SKILLS Strong product and pricing skills. Ability to answer model number, light function explanation and pricing for all GCC product lines. Sound problem solving skills. Ability to make decisions demonstrating initiative and assertiveness. Strong interpersonal skills. Ability to work well with customers; team members; and individuals in other departments. Good communication skills. The ability to articulate technical and conceptual information in a clear, concise and effective way. Benefits We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, family leave and 401(k) plans with company match. A unique benefit GCC offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan. What is an ESOP? ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers. Studies also show that retirement account balances for ESOP companies are 2.5 times higher. ESOP companies grow 2.5 times faster than those companies without employee ownership. Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.

Tampa, FL, USA

Negotiable Salary