IT Technician at High-Growth IT Startup in SF Area (San Francisco)

Job Title: Computer Repair Technician Location: Tacoma, Washington Green PC is a reputable technology solutions provider specializing in computer repairs, maintenance, and IT services. With a dedication to delivering high-quality solutions to our clients, we are currently seeking a skilled and experienced Computer Repair Technician to join our team. Position Overview: As a Computer Repair Technician at Green PC, you will be responsible for diagnosing, repairing, and maintaining computer systems and peripherals. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering outstanding customer service. This role offers an exciting opportunity to work in a dynamic environment where you can contribute to the success of our clients through your technical expertise. Responsibilities: Diagnose hardware and software issues in laptops, desktops, and peripherals. Perform repairs and replacements of faulty components, including but not limited to motherboards, hard drives, RAM, and power supplies. Install and configure operating systems and software applications. Conduct preventive maintenance on computer systems to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Provide technical support to clients through in-person, phone, or remote communication channels. Document all repairs and services performed in a clear and organized manner. Stay informed about the latest technology trends and advancements. Qualifications: Proven experience as a Computer Repair Technician or similar role. Strong knowledge of computer hardware, software, and operating systems. Ability to diagnose and repair hardware and software issues efficiently. Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills. Adept at working independently and as part of a team. Technical certifications (e.g., CompTIA A+, CompTIA Network+, or similar) are a plus. Familiarity with both Windows and Mac operating systems. Education: Highschool Diploma or Associate degree or equivalent certification in Computer Science, Information Technology, or a related field. How to Apply: Interested candidates should submit their resume, a cover letter detailing their relevant experience, and any relevant certifications to sales@greenpcwa.com. Please include "Computer Repair Technician Application - [Your Name]" in the subject line. Green PC is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.

Engineer Solutions that Empower Students  Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You’ll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.  Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.  MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, JaveScript, and React Experience with SSO,  specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards  Skilled in integrating with Student Information Systems (SIS)  Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications  Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training  Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

Path Construction is seeking qualified college students in Construction related majors to join our organization in the Chicago, IL area. We are a rapidly growing general contractor headquartered in Arlington Heights, IL with additional offices in Charlotte, NC; Knoxville, TN; Tampa, FL; Dallas, TX; and Phoenix, AZ, with projects ongoing throughout the United States. Typical duties of an intern include learning to manage day-to-day activities of subcontractors and suppliers, contract administration, procurement, estimating, pay requests, change orders, requests for information, cost control, scheduling, tracking submittals, maintaining and delivering a high level of quality. Founded in 2008, Path Construction is a general contractor providing a vast array of construction services to multiple regions throughout the country. Our expertise is very diverse and includes experience on small and large projects of many different types, including but not limited to: healthcare, hospitality, higher education, multi-family, self-storage, senior living, transportation, water and waste treatment, convention centers, laboratories, and correctional. The main philosophy and strategy for the growth of our organization is to be on the cutting edge of all aspects of the construction process. Additionally, our unmatched customer satisfaction and, most importantly, the development and quality of our people drive our success. For more about us, please visit our website at www.pathcc.com. Duties for an Intern include introduction and team participation in: General Contract and Subcontract administration Monitor and document jobsite safety and accident prevention Construction Scheduling Material & Equipment – procurement and expediting Process RFI’s Receive Review Submit Log Shop drawing and submittal review and coordination Project cost review, reporting, updating and accounting Review of subcontractor applications for payment Participation in and documentation of project coordination meetings Supervision and coordination of subcontractors’ field installations Review and negotiate change proposal pricing from subcontractors Prepare change proposals Change order documentation and associated cost reporting and maintenance Research and suggest options on construction means, methods and equipment Quality control Project Closeout Implement all applicable Safety Programs and EEO/Affirmative Action Programs on the Project Requirements Currently pursuing a 4 year degree in Building Construction, Engineering, or a related field Up-to-date with modern technology and display excellent communication skills General knowledge of construction principles/practices Strong work ethic and desire to work in a team environment and grow the company Must have a valid driver’s license and ability to travel may be required Working knowledge of project management process and software. (Microsoft Office) Proficient in Microsoft Office Benefits Hourly Wage Range: $18/hour - $25/hour Company Computer Certification Training

Seeking a hard working, reliable, and a tech savvy people-person to help users with their day-to-day technical issues. Short-distance travel required. You'll be helping Windows users in-person, via email, and over the phone. Note of Interest: we are not located in Charlotte, NC or Charleston, WV. This is for CHARLESTON, SOUTH CAROLINA. Sorry, no relocation is offered for this position.

Expertise and Functions Perform all facets of a continuous 24/7 Global Network Operations and Security Center monitoring Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity Support and service maintenance activities to include Change Management coordination during the assigned shift day/time Engage in all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer Utilize communication skills, verbal and written, at both technical and senior/Executive management levels Understand Command level Management Speak clearly to diverse cultural audiences, VIPs, and dignitaries Perform as a section trainer and create lesson plans Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in management or other relevant discipline preferred Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher    Experience: 2+ years of professional experience in the required task area    Preferred Experience:   Experience in metrics-based IT Operations and Maintenance (O&M) teams Experience with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, and Systems Center Operations Manager) Experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation Experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions Experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices Experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Experience with Network Operations in a network operations center or other 24x7x365 IT Operations environment Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices Knowledge of Cybersecurity principles and how to execute system/network security analysis Knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements Quality Assurance/Quality Control Inspection process knowledge Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $75,000 - 97,000 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.