Housing Coordinator (Wasilla)

Position Summary: The Housing Coordinator will provide support to the Housing Department, reporting to the Housing Director. Incumbent will serve as an employee in a dynamic growing program. Primary Duties and Responsibilities (including but not limited to): The successful candidate will: • Receive and screen visitors and emails/telephone calls, assist clients via phone or in person, respond to requests, refers requests to appropriate staff and/or recommend action. • Assist in determining eligibility of Housing Services applicants. • Type, format, edit, revise, proofread and print notices, reports, correspondence, memorandum, and other documents. • Copies, compiles and distributes documents and materials. • Maintain a variety of office and specialized records, files, listings and other housing department data. • Organize and maintain electronic and paper files, pulls files upon request, create files, duplicate and distribute copies of records and files as needed. • Monitors and administers Housing Program to include monitoring accounts that are due, accepting rent payments, prepares mail out letters, follows up on accounts, inputs information into rental management system software. • Monitor, conduct and track annual inspections on rentals. • Coordinates and oversees cleaning in tenant evictions or vacated Housing units. • Research and assemble information from a variety of sources for the preparation of records, reports, etc. • Log and track complaints from tenants, ensuring that appropriate responses are complete. • Attend job-related trainings, workshops, and classes as directed by the Housing Director. • Perform all other duties as assigned. Job Specifications: • Ability to define problems, collect data, establish facts, and draw valid conclusions. • Provide outstanding customer service to external and internal customers. • Demonstrated proficiency with Microsoft Database and Office applications. • Excellent verbal and written communication skills. • Strong technical and organizational skills. • Demonstrated ability to manage multiple projects, priorities, and relationships. • Demonstrated ability to handle crisis situations and make sound judgments. • Ability to work independently and interdependent in a positive and productive manner. • Ability to make decisions and exercise good judgement. • Maintain confidentiality and securing sensitive information. • Willingness to learn new skills and be a team player. Minimum Requirements • High School Diploma or GED. • Alaska driver license and clean driving record. • Clean state and federal background check. General Information: Location: 1831 W Nicola Ave. Wasilla, AK 99654 Supervisor: Housing Director Schedule: Monday – Friday; 8:00 AM – 5:00 PM Salary: $18.00 - $24.00 per hour DOE/E. Plus full benefits: Federal Employee Health Benefits (FEHB) medical, dental, vision, life insurance, paid leave and holidays, and retirement plan with matching contributions. Additional Information: NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by Knik Tribe Native Preference Policy 6.120, Knik Tribe maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household member of Native families, which includes foster or traditionally adopted Native children. To Apply: Submit Resume to: Human Resources at hr@kniktribe.org For more information or to download the job description visit www.kniktribe.org/careers