Altoona Call Center & Customer Service Job Listings

Pharmacy Technician Call Center (no evenings or weekends)63848351568129120

Workable

Pharmacy Technician Call Center (no evenings or weekends)

AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process. ***VOTED one of Orlando's BEST PLACES TO WORK three years in a row*** The Pharmacy Technician is responsible for supporting the Pharmacist in the accurate and timely fulfillment of prescriptions. This role encompasses a variety of technical functions, including packaging, inventory management, and record keeping, as well as repetitive or routine tasks associated with prescription processing in a licensed pharmacy setting. The Pharmacy Technician operates in compliance with the rules and regulations established by the Florida State Board of Pharmacy and Federal Pharmacy Law. Job Details Snapshot: Location: AssistRx | 495 Keller Rd | Maitland, FL 32751 Schedule: Monday to Friday Why Choose AssistRx: Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Duties and Responsibilities: Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing. Contact physicians to obtain missing or necessary prescription information. Collect and verify pertinent patient information to ensure accurate processing. Assist the Pharmacist in maintaining procedures and documentation to ensure compliance with state and federal regulations. Adhere strictly to HIPAA regulations to safeguard patient confidentiality. Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location. Accurately count, label, and prepare prescriptions according to established protocols. Maintain a clean, safe, and organized work environment in accordance with regulatory standards. Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter. Support inventory management by ensuring timely processing and stock control to improve operational efficiency. Use pharmacy management software for accurate and efficient prescription processing. Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction. Perform other duties as assigned by pharmacy management. Requirements What You Need to Be Successful: High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. Certificates, licenses and registrations required: Florida Pharmacy Technician required, and National Pharmacy Technician license preferred Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams) 2-4 years’ experience as a pharmacy technician in a licensed pharmacy, preferred. Good communication skills, both written & verbal, preferred. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Maitland, FL, USA

Negotiable Salary

Customer Service - Swimming Pool Heat Pump Company (DeLand)63791469915137121

Craigslist

Customer Service - Swimming Pool Heat Pump Company (DeLand)

We are looking for a dedicated and knowledgeable individual to join our team in providing exceptional phone support for our swimming pool heat pump services. Key Qualifications: Strong computer skills Familiarity with QuickBooks HVAC and/or plumbing knowledge is a plus Excellent phone etiquette and customer service skills Problem-solving abilities Bilingual (Spanish preferred) Job Details: Full-time position (35-40 hours/week) Monday to Friday schedule Paid holidays 401(k) benefits If you are a motivated individual with the ability to troubleshoot and provide support, we'd love to hear from you!

3045 Tech Park Way, DeLand, FL 32724, USA

Negotiable Salary

Car Wash / Auto Detailer – Full or Part Time (Orlando)63582419129347122

Craigslist

Car Wash / Auto Detailer – Full or Part Time (Orlando)

Looking for a reliable, on-time, and dedicated employee to join our hand car wash & detailing shop. Must be a team player Hours: 9:00 AM – 6:00 PM (full-time or part-time) Pay: $10/hr + tips (tips are split among 2 workers) Call 3-2-1) 4 4 7 - 1 8 30

1000 Lake of the Woods Blvd, Fern Park, FL 32730, USA

$10/hour

APPOINTMENT SETTER (Longwood)63580267573635123

Craigslist

APPOINTMENT SETTER (Longwood)

MUST HAVE: Proven experience as a cold-caller, telemarketer, or similar sales role. Excellent communication and negotiation skills. Ability to work independently and meet sales targets. Reliable transportation. Basic knowledge of inside sales techniques. Day to Day Responsibilities: Outbound Calls: Initiate outbound calls to potential clients from provided leads or databases using a designated sales script. Collect and record relevant information during calls for follow-up and reporting purposes. Utilize scripts and talking points to effectively convey key information. Provide regular reports on call activity. Appointment Setting: Schedule appointments for interested individuals to meet with our company representative to lower their rates for merchant processing. Coordinate with the sales team to ensure a seamless transition from lead to appointment.

PH8P+PX Wekiwa Springs, FL, USA

Negotiable Salary

Inside Sales Rep (orlando)63580267431809124

Craigslist

Inside Sales Rep (orlando)

Job Title: Timeshare Sales Representative Location: Orlando Florida Job Type: Full-Time | Hourly vs Commission-Based + Bonuses About Us: We are a leading provider of vacation ownership and resort experiences. Our team is passionate about helping families create unforgettable memories through flexible and affordable timeshare solutions. Job Summary: We are seeking a motivated, energetic, and persuasive Timeshare Sales Representative to join our team. In this role, you will engage with prospective customers and guide them through the benefits of vacation ownership. If you thrive in a fast-paced environment and have a passion for sales and travel, we want to hear from you! POSITIONS AVAILABLE ARE: 1.) Telephone Sales Rep 2.) Customer Service Rep 3.) Retention Advisor 4.) Front Desk Clerk Key Responsibilities: Conduct presentations to potential buyers on a professional Phone System Highlight the benefits and value of vacation ownership tailored to each client’s needs Build rapport quickly and close sales effectively Follow up with leads and maintain strong client relationships Meet or exceed monthly sales goals and KPIs Stay updated on product offerings and promotions Qualifications: Prior sales experience (preferably in timeshare, real estate, or hospitality) Strong communication and interpersonal skills High energy, enthusiasm, and a persuasive personality Self-motivated and goal-oriented Ability to work weekends and holidays What We Offer: Uncapped commission structure Daily/weekly sales incentives and bonuses Paid training and ongoing development Opportunities for advancement within a growing company Discounted travel and vacation perks How to Apply: Submit your resume and a brief cover letter explaining why you're a great fit for the role to cs-p@resortsandreferrals.com or call 888-678-0333

905 Lee Rd, Orlando, FL 32810, USA

Negotiable Salary

IT and Project Management Opportunities (Central Florida)63522776057857125

Craigslist

IT and Project Management Opportunities (Central Florida)

Advance or start a new career in as little as 3 months. Now currently placing for: IT Install Technician L1 Associate Technical Support Specialist (Bilingual) Jr. Cyber Hero Technical Support Expert Operations Technical Specialist Associate IT Project Manager Our most recent placements/hires below: July 2025: Ai Engineer - $70,000 Datacenter Technician - $72,000 IT Internship - $37,000 Customer/Tech Support Rep - $41,600 Project Manager - $100,000 June 2025: Cyber System Administrator - $100,000 Information Security Analyst - $75,000 Help Desk Tier 1 - $47,000 PC Technician - $40,000 All require IT Certifications and some require a 4 year degree. PLEASE READ: ** We have received numerous resumes that are missing the required certifications. If your resume does not meet our requirements or you fill out the form below, you are agreeing to be contacted by our training partner for free training preparing for a similar job. If you have a resume with IT Certifications or Project Management certifications just reply to this ad, if you need to be certified or are new to IT click on the link and fill out the form. https://yourit.lpages.co/orlando/

6851 Magnolia Pointe Cir, Orlando, FL 32810, USA

$52,000-156,000/year

Personal/ Marketing Assistant - $24 per hour (Altamonte Springs)63522775937665126

Craigslist

Personal/ Marketing Assistant - $24 per hour (Altamonte Springs)

PLEASE NOTE THIS POSITION REQUIRES SOME PAID TRAVEL 3-6 days a month on average and all expenses are paid plus a per diem, if this isn't feasible that's fine but please don't apply for your time and ours. We have 3 companies that are growing quickly. We're looking for someone to assist our salesman and upper management with light personal assistant type tasks and sales related tasks. Personal Assistant Duties: - light cleaning around the house - dog sitting - shopping for business & personal items - daily calls for personal matters - organization of the office, files and home Marketing - editing emails - inputting leads into CRM for salesman - driving to sales meetings - making initial sales calls - screening locations for Breathalyzer machines - updating social media accounts Ideal Candidate - must be able to travel (15-20%of the time) all travel expenses are fully paid for with a per diem - must be a good driver - clean driving record - positive upbeat attitude - be able to work in fast paced environment - must be good with dogs Benefits: - paid travel (food and transportation) - bonuses & raises based on performance without having to work a minimum number of days - casual work environment To be considered for this position please send a resume and in the subject line put (your name) - Assistant So we know you actually read this ad Job Type: Full-time Benefits: Health insurance Schedule: 8 hour shift Ability to commute/relocate: Altamonte Springs, FL 32714: Reliably commute or planning to relocate before starting work (Required) Experience: Microsoft Excel: 1 year (Preferred) Microsoft Powerpoint: 1 year (Preferred) Work Location: In person

704 FL-436 #112, Altamonte Springs, FL 32714, USA

$24/hour

Customer Service Representative63470001001089127

Craigslist

Customer Service Representative

Job Summary We're Hiring: Tech-Savvy, High-Energy Customer Service Representative! Are you a natural problem-solver with a passion for technology and helping people? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want YOU on our team! Bilingual (Spanish) encouraged to apply!!!! Position: Customer Service Representative (Computer Savvy) Location: Sanford. FL Type: Full-Time What You'll Do: Provide top-notch support to customers via phone and email Troubleshoot basic technical issues and guide customers to solutions Use multiple computer systems, apps, and tools simultaneously Deliver a positive, energetic, and professional experience with every interaction Collaborate with the team to continuously improve the customer journey What You Bring: Strong computer skills (comfortable with multiple platforms, CRM systems, web-based tools) High energy, great attitude, and excellent communication skills Quick thinker, problem-solver, and multitasker A genuine desire to help people and make their day better Perks: Competitive Pay Paid Training Growth Opportunities Supportive, Fun Work Culture Ready to bring your tech skills and energy to a role where you’ll truly make a difference? Apply Now and Let's Build Something Great Together! Contact Stephanie @ 407-687-7320

4001 St Johns Pkwy, Sanford, FL 32771, USA

$16-18/hour

🌍 Travel Coordinator – Entry Level | Up to $1,500/Week 💸 (Altamonte Springs)63469978220547128

Craigslist

🌍 Travel Coordinator – Entry Level | Up to $1,500/Week 💸 (Altamonte Springs)

Are you ready to start fresh and build a better future? We're looking for motivated individuals to join our dynamic travel coordination team. No experience? No problem. We’ll train you from the ground up! What We Offer: • 💰 Make up to $1,500 per week • 📚 No experience necessary – full training provided • 🕒 Flexible schedule • 💼 Opportunity for advancement • ✅ Supportive, judgment-free workplace We believe everyone deserves a second chance. Whether you're overcoming tough times or just ready for a new beginning, we welcome you to apply. This is a great opportunity for individuals who are rebuilding after addiction, legal issues, or other personal challenges. Your Role: • Connect with people over the phone and help them plan and book travel • Share exciting travel opportunities and assist with coordination • Work with a supportive team in a high-energy environment Requirements: • Must be 18+ • Positive attitude and willingness to learn • Reliable and ready to work Take control of your future. Join a team that values growth, redemption, and new beginnings. 📩 Apply today and start your journey with us!

907 Sunshine Ln, Altamonte Springs, FL 32714, USA

$1,500/month

$$$$$DAILY SPIFFS$$$$$$ START TODAY (Casselberry)63469975840899129

Craigslist

$$$$$DAILY SPIFFS$$$$$$ START TODAY (Casselberry)

Top Reps make over $1500 !!!!! Top Closers Make over $2000!! Start as soon as today no experience needed!!! If you have the drive and ready to make money look no further !!!

702 Laurel Way, Casselberry, FL 32707, USA

$500/day

New Call Center $500 Sign On Bonus! (ALTAMONTE SPRINGS)634699753817611210

Craigslist

New Call Center $500 Sign On Bonus! (ALTAMONTE SPRINGS)

Sales Rep – Vacation Promotions (Inbound Leads, No Cold Calls) 📍 Altamonte Springs, FL | On-Site Only 💰 Base Pay + Uncapped Commission | Weekly Pay 🕒 Full-Time or Part-Time | Flexible Shifts We Provide the Leads — You Close the Sale! Join a growing travel promotions company working only with 100% opt-in leads. No cold calling. If you can talk, follow a script, and stay motivated, you can make great money here. What You’ll Do: Take inbound calls from interested prospects Follow our script to present vacation packages Overcome objections with proven rebuttals Process payments and close sales We’re Looking For: Clear, confident speaking voice Friendly and persuasive personality Sales experience a plus (not required) Motivated by commissions and growth Why Work Here: Base pay + uncapped commission Weekly paychecks Flexible scheduling (FT or PT) Fun, supportive team environment Second chance employer – all backgrounds welcome 📍 Location: 927 Fern Street, Suite #2600, Altamonte Springs, FL 32701 📅 Interviews: Mon–Thu 11AM–8PM | Fri–Sat 11AM–7PM 📞 Call 321-467-0660 to apply now — limited spots available!

305 Park Pl, Altamonte Springs, FL 32701, USA

$400-1,000/biweek

OPC Sales & Marketing Weekend Warrior634699747223051211

Craigslist

OPC Sales & Marketing Weekend Warrior

Weekend Warriors Wanted! Earn $500-$1000 per Week – Part-Time! Westgate Resorts is looking for a few good people to join our team! We are looking for experienced OPC's / Face to Face Marketing Representatives/ Sales People to join our Central Florida Team! At Westgate Resorts you’ll promote the luxurious Westgate Resorts properties, including Westgate Vacation Villas, Westgate Lakes, and other amazing locations! What We Offer: Competitive Pay: $150 Tour pay plus daily spiffs, $150 Gift Allowance, You can collect up to $40 cash deposit on your Tours. Flexible Part-Time Schedule Exciting Environment: Be part of a high-energy team while representing some of the most beautiful vacation properties in Florida. Who We’re Looking For: Experienced sales professionals with backgrounds in OPC marketing, timeshare sales, or event sales. Outgoing individuals who thrive in fast-paced, people-focused environments. Take the first step toward your next adventure! Call or text Ken at 407-797-4441 to schedule a personal interview. Please leave a detailed message if no answer, and your call will be returned promptly. Don’t miss this opportunity – Join Westgate Resorts today!

1228 Russell Dr, Ocoee, FL 34761, USA

$500-1,000/biweek

Craigslist

LAST DAY TO CALL

Full Time Hours - Training Provided - No Experience Necessary Entry Level Work- Filling Positions This Week Daily Duties Include: - Filling Out invoices - Setting up appointments for installation team - Customer care / talking to customers Reply to this ad with a resume OR name/phone number and we will contact you Call- 407-362-7800

100 E Packwood Ave, Maitland, FL 32751, USA

Negotiable Salary

Garage Door Dispatcher – Afternoon/Evening Shift634699745574431213

Craigslist

Garage Door Dispatcher – Afternoon/Evening Shift

About Us We are a fast-growing garage door company serving customers across multiple states. Our team is dedicated to delivering prompt, professional service and maintaining clear communication between customers, office staff, and technicians. We are seeking a dependable and detail-oriented independent contractor to work from our Sanford office during the afternoon and early evening hours, ensuring service calls are assigned, monitored, and completed efficiently. Role Overview As a Garage Door Dispatcher, you will be the central point of communication between customers, office staff, and field technicians. You will coordinate schedules, assign jobs, and monitor progress to make sure service runs smoothly throughout the afternoon and early evening. Schedule - Afternoon to early evening hours (for example, 11:00 AM – 7:00 PM, with some flexibility based on business needs) - On-site at our Sanford, FL office Scope of Work - Maintain a positive attitude. - Receive and manage incoming service requests by phone, email, or dispatch software - Assign jobs to available technicians based on location, skillset, and availability - Monitor job progress and update customers on estimated arrival times - Communicate changes or urgent updates to both customers and technicians - Maintain accurate records in dispatch software - Handle urgent rescheduling or job reassignments to keep operations moving Independent Contractor Requirements - Prior experience in dispatching, scheduling, or customer service (trade or field service industry preferred) - Strong organizational skills with the ability to prioritize tasks - Effective communication and problem-solving abilities - Comfortable working in a fast-paced, on-site environment - Operates as an independent business entity and is responsible for own taxes, insurance, and business expenses Preferred Qualifications - Previous dispatch experience in garage doors, HVAC, plumbing, or electrical services - Familiarity with routing and schedule optimization - Proven ability to manage multiple calls and service requests simultaneously Compensation - Competitive contractor pay based on experience and scope of work - Payment made weekly - No employee benefits provided; contractor is responsible for all tax obligations Why This Contract Might Be Right for You - On-site role with a supportive, professional team environment - Key position in keeping operations running smoothly during peak service hours - Opportunity to work in a growing company with consistent workload To Apply Send your resume and a brief summary of your dispatch or scheduling experience to this job post, with all of your contact information.

123 Hays Dr, Sanford, FL 32771, USA

Negotiable Salary

Healthcare Customer Service Representative633920813502751214

Workable

Healthcare Customer Service Representative

Job Description: The purpose of this role is to meet or exceed the patient’s expectations by assessing our patient’s needs, assigning priorities, and triaging the information to the appropriate resources. About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! A Day in the Life as a Customer Service Representative: This role works directly with patients, assessing our patient needs, assigning priorities, and triaging the information to the appropriate resources. The Customer Service Representative will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. Enroll new customers to Patient Services. Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are being met. Complete various special projects as required Requirements Qualifications to be a Customer Service Representative: Previous work experience in Specialty Pharmacy or Customer Service Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting Strong ability to multi-task and strong time management skills Ability to function in a high-volume, fast-paced environment Dependable and strong work ethic Ability to accept and implement feedback and coaching Specific type of experience preferred: Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience Experience working in a health care/pharmaceutical industry environment Understanding of challenges associated with patients’ medical condition Benefits Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Maitland, FL, USA

Negotiable Salary

Insurance Verification Specialist633920783484191215

Workable

Insurance Verification Specialist

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Insurance Verification Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Requirements In-depth understanding and experience with Buy & Bill, Major Medical & Pharmacy Benefit Coverage. 2 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage 3 to 5 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Computer literacy/competence Salesforce system experience preferred Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Maitland, FL, USA

Negotiable Salary

Specialty Pharmacy Liaison633920400912651216

Workable

Specialty Pharmacy Liaison

Job Description: The purpose of this position is to serve as a vital link between AssistRx and the client’s Field Reimbursement Managers (FRMs) and the contracted specialty pharmacies. About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. A Day in the Life as a Specialty Pharmacy Liaison: This role involves ensuring efficient coordination, communication, and collaboration to enhance patient access to therapies. The ideal candidate will possess a deep understanding of reimbursement processes, specialty pharmacy operations, and the healthcare landscape. This candidate will also be an adaptable and flexible individual who can easily pivot and adjust to changing circumstances. Develop and maintain strong relationships with key stakeholders, including specialty pharmacies, and Field Reimbursement Managers. Single point of contact for FRMs and manages all questions received from the FRM Team with the ability to provide updates or problem solve, including maintaining weekly meetings with FRM agents. Asks probing questions of the Specialty Pharmacy to appropriately identify delays in identifying coverage and completing shipments for enrolled patients. Manage questions and inquiries from the Specialty Pharmacies Relays status updates and challenges to Program Specialist as appropriate Provide support as needed in managing cases escalated through program leadership. Will maintain weekly meetings with SP contact and provide daily spreadsheet with most up to date information. Monitor and analyze reimbursement trends to provide actionable insights and recommendations to Leadership teams. Assist in resolving complex reimbursement issues by working closely with Specialty Pharmacies, and Program Specialist. Job Details Snapshot: Compensation: $22-25/hr Location(s): 495 N. Keller Road, Maitland, FL 32751 Hybrid Opportunity: This role transitions to a hybrid opportunity after the 120 day onsite requirement, depending on attendance, performance, etc. Requirements Qualifications to be a Specialty Pharmacy Liaison: 2 to 4 years of experience in a client-facing position. 2 to 4 years of experience interacting with healthcare providers regarding health insurance plan requirements. 1 to 2 years of experience in specialty pharmacy with medication assistance, prior authorizations, pharmacy benefits investigation, managed care, claims processing. Experience working with pharmaceutical or biotech companies. 5 years of progressive health care business experience (SPP, hospitals, or insurance). Computer skills including Microsoft Office Suite Benefits Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Maitland, FL, USA

$22-25