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Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

Job Title*: IT Helpdesk Technician Position Type: (Exempt or Non-Exempt): Non-Exempt, Full-time, Staff, Non-faculty Reports to: Director of Innovation and Technology Closing Date: When Filled Start Date: October 30, 2025 Location: Redmond, WA Pay Range: $55,000 to $65,000 (Dependent on Experience) Benefits: • Employer-Subsidized Medical • Dental and Vision Insurance Available • Employer Paid Life Insurance • Accidental Death and Dismemberment Insurance • Short Term and Long-term Disability Insurance • Paid Leave (Vacation, PTO, Maternity, Paternity) • Employee Assistance Program • Retirement • Professional Development • Tuition Discount • Needs-based Tuition Assistance • Discounted School Lunches • Costco Membership Reimbursement Application: ONLY Accepted at https://www.tbcs.org/employment; to view our school profile, go to https://www.tbcs.org/academics/college-advising/school-profile. Do you find fulfillment in contributing to something larger than yourself, creating a lasting impact? Do you enjoy being part of a Christian community united in a common goal? Do you enjoy making a difference in the lives of students directly in the classroom or through a supporting role? Read on to find out more about our amazing school! The Bear Creek School is a classical Christian School for preschool – grade 12. We are a nondenominational, private, day school accredited by the Northwest Association of Independent Schools. At The Bear Creek School, a Christian classical education serves as a powerful framework for teaching and inspiring students and introducing them to the great minds, great works, great events, great discoveries, and great art of the centuries. We believe knowledge which endures is worth student attention; we believe studying minds of the past helps us understand and shape our future; we believe wisdom is developed by reflectively considering ideas in light of the Christian worldview. The school’s mission is to provide a high-quality, Christian liberal arts education in a nurturing environment that will enable each student to become the individual God intends. Please see our website, www.tbcs.org, for additional information. Your Role. The Bear Creek School is currently seeking to add a member to our team! The Help Desk Technician provides on-going support for all client hardware and software products used at the school. Works with teachers and staff to troubleshoot AV and hardware issues, as well as set up and troubleshoot networked client computers, tablets, and printers. Understands the connectivity between projectors, speakers, document cameras, wireless broadcast systems as well as all associated cables between those devices and is able to troubleshoot connectivity issues on the fly in active classroom environments. As a member of The Bear Creek School, you belong to a vibrant preschool - grade 12 community fully committed to the mission of our school. Why you should work at The Bear Creek School. Bear Creek is a vibrant community of faculty and staff committed to the mission, offering many ways for students and adults to learn, play, and serve together in an inclusive, caring environment. At The Bear Creek School, a Christian classical education serves as a powerful framework for teaching and inspiring students. You can support the mission of Bear Creek by joining our student support team! We are seeking an individual who will: • Support the computer network, client machines, school AV systems, printers, tablets, and third-party software applications by providing technical support and answering tickets based on: computer hardware, computer software, classroom AV connections, printing, iPads, and account issues in addition to any other Tier 1 tech support needs. • Quickly adapt to fixing new computer issues and understanding new systems as they present themselves. • Perform other duties as assigned by the Director of Innovation and Technology The successful individual in this position will: • Enjoy working in a fast-paced environment. • Take initiative. • Execute tasks independently when needed and work cooperatively with a team regularly. Required Experience and Education: • Bachelor’s degree preferred • Two years or more of information technology experience preferred • Experience in an educational environment preferred • Excellent troubleshooting skills of both hardware and software and ability to do basic computer repairs required • Good understanding of computer networks, hardware, Microsoft Windows 7and 8, and Microsoft Office products required • Strong AV skills with knowledge of connectivity between projectors, speakers, document cameras, wireless broadcast systems, and docking stations as well as all associated cables between those devices required • Installation and maintenance of short run in-wall and dropped ceiling cables as well as crimping and repair of ethernet cables • Familiarity with Apple OSX and iPads preferred • Ability to occasionally work outside of business hours when needed • Work professionally and patiently with all members of The Bear Creek School community • Hold CPR/AED/First Aid certification (with epinephrine autoinjector supplement) or obtain certification within 90 days of employment start date • Currently authorized to work in the United States for any employer (sponsorship is not available for this position) It's more than a Job. As a part of our community, you also need to: • Be able to positively support the school’s policies and practices and work collaboratively in a professional organization. • Be truthful, positive, and purposeful when communicating with others. • Be able to use strong written and oral communication skills to transfer thoughts and express ideas. • Be flexible and adaptable in dealing with new, different, or changing requirements. • Maintain confidentiality and security of information. • Hold self and others accountable to accomplish results. • Be effective in handling multiple concurrent tasks. • Be familiar with Microsoft Office Suite, ability to learn and work with the school’s integrated data-based software package as needed. • Adhere to biblical standards in all areas of conduct. You must meet the following physical requirements. • Requires standing for long periods of time • Ability to move about the classroom, reach high and low places • Ability to lift 50 pounds • Work in a climate-controlled office with travel outdoors between buildings To apply or view all jobs at The Bear Creek School go to https://www.tbcs.org/employment. Disclaimers The Bear Creek School is an equal opportunity employer. All employees of The Bear Creek School must agree to carry out their responsibilities in a manner that is consistent with The Bear Creek School’s Mission Statement, Statement of Faith, Employee Handbook, and conduct themselves in a manner consistent with biblical standards. Offers of employment are contingent on the successful outcome of a criminal background check. The above job posting is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Regular attendance and punctuality are essential functions of all jobs at The Bear Creek School. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who cannot perform the essential functions of the position, even with reasonable accommodations, or who pose a direct threat or significant risk to the health and safety of themselves or other employees and students.

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a skilled Business Data Steward to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring expertise in data governance, metadata management, and ensuring enterprise-wide data quality and integrity. This role will involve collaborating across business and technical teams to ensure that data assets are accurate, consistent, and aligned with mission objectives. Strong communication, documentation, and stakeholder management skills are required, along with hands-on experience in governance frameworks and metadata tools. Primary Responsibilities: Serve as the primary steward for assigned data domains, ensuring compliance with governance standards. Support data tagging, metadata management, and enterprise data sharing processes. Collaborate with Data Engineers and Scientists to integrate governance requirements into pipelines and analytics products. Monitor and enforce data quality standards while identifying gaps and inconsistencies. Maintain documentation of data definitions, lineage, and usage. Provide input on enterprise data policies, standards, and best practices. Partner with business stakeholders to align data management practices with operational needs. Support audits, compliance reviews, and security requirements related to sensitive data. Requirements Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s degree in Information Systems, Data Management, or a related field. 5+ years of experience in data stewardship, data governance, or metadata management. Strong knowledge of data governance frameworks and best practices. Familiarity with metadata management and data cataloging tools. Working knowledge of SQL and ability to collaborate with technical data teams. Excellent documentation, communication, and stakeholder engagement skills. Preferred Qualifications: Experience working in federal or regulated environments. Knowledge of data quality assessment methodologies and metrics. Background in supporting enterprise data management or analytics programs. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Making a difference: Digital Cheetah has provided cutting edge volunteer and member management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/) in the world for 24 years. We strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time, remote position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Facilitate and perform requirements gathering and discovery for new projects. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Participate in the following sprint ceremonies: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Project Management, Client Relationship Management, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Familiarity with Agile development environment is a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a highly experienced Senior Scrum Master to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring deep expertise in Agile methodologies, servant-leadership, and cross-team facilitation within complex program environments. This role will focus on guiding multiple Agile teams, coaching Product Owners, and ensuring delivery of mission-critical solutions by fostering collaboration, accountability, and continuous improvement. Strong facilitation, conflict resolution, and stakeholder management skills are required, along with proven experience in SAFe, Scrum, and Kanban frameworks. Primary Responsibilities: Serve as Scrum Master for multiple Agile teams delivering enterprise data and analytics solutions. Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Guide teams in applying Agile principles, practices, and frameworks to maximize value delivery. Partner with Product Owners to refine backlogs, establish priorities, and define acceptance criteria. Track and communicate team progress, velocity, and impediments to stakeholders and program leadership. Foster a culture of servant-leadership, accountability, and continuous improvement. Support cross-team coordination, dependency management, and risk mitigation across the program. Collaborate with Program Management to ensure team outputs align with strategic objectives. Utilize Agile tools such as JIRA and Confluence for tracking, reporting, and transparency. Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s degree in Business, IT, or a related field. 8+ years of experience as a Scrum Master or Agile Coach within IT programs. Strong knowledge of Agile methodologies including Scrum, SAFe, and Kanban. Proficiency with JIRA, Confluence, and MS Teams. Excellent facilitation, conflict resolution, and servant-leadership skills. Demonstrated ability to manage multiple teams and stakeholders in complex environments. Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or PMI-ACP certification required. Preferred Qualifications: Experience supporting large-scale enterprise data and analytics initiatives. Strong written and verbal communication skills for both technical and non-technical stakeholders. Familiarity with Agile metrics and reporting to drive performance improvements. Background in federal consulting or mission-driven environments. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.