Customer Service Agent (Hollywood fl)

We are seeking a responsible and customer-focused Keyholder to join our retail team. The Keyholder serves as a lead presence in the store, with the ability to open and close the location, supervise team members during shifts, and ensure exceptional customer service and operational progress. This role is ideal for someone looking to develop their retail management skills while maintaining a hands-on role in daily operations. *Key Responsibilities -Store & Field Operations -Open and close the store with established procedures, cash management, and security protocols -Ensure the store is clean, organized, and merchandised -Conduct opening and closing checklists to maintain operational compliance -Monitor inventory levels and communicate needs to management -Process shipments and maintain accurate stock records *Team Leadership -Supervise when manager is not present and provide guidance during shifts -Delegate tasks effectively to ensure smooth store operations -Address employee questions and resolve various situations in the absence of management -Model professional behavior and company values *Customer Service -Deliver outstanding customer experiences with upbeat attitude -Drive sales through product knowledge and engagement -Process transactions accurately and handle cash responsibly -Maintain a welcoming and inclusive store environment *Loss Prevention & Security -Monitor store security and follow loss prevention procedures -Conduct bag checks and ensure all security protocols are followed -Report any incidents or suspicious activity to management How to Apply -Interested candidates can -Submit an application online at https://www.americanpaintballcoliseum.com/apply/ Further Contact Information: American Paintball Coliseum (303) 298-8573 and communicate you are calling in regards to this post

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