Warehouse Operation Manager (EM6808)

Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.   As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. The Operations/Shift Manager is responsible for overseeing and supervising the daily operation in the manufacturing facility during their assigned shift. This role ensures that all operation processes run smoothly in a 24/7 environment and collaborate with operation/shift leaders.  The Operations/Shift Manager plays a key role in managing the workforce, addressing operational issues, and responsible for transitioning to the next shift.   To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html   Responsibilities: Develop and implement logistics strategies that support the overall goals of the manufacturing facility Optimize the supply chain, including procurement, inventory management, and warehousing inside the facility Lead, mentor, and develop the logistics team for responsible shift, to ensure smooth transitions and continuity in a 24/7 manufacturing environment Foster a collaborative and results-oriented work environment Oversee daily logistics operations and directly report to General Manager, and client if necessary Ensure accurate and timely delivery of materials to support client’s production schedules Manage inventory levels to minimize costs while meeting production needs Ensure all operation activities are running effectively and safely during the shift Monitor and evaluate team’s performance to ensure their operations run above standard performance Oversee warehouse employees including training, assigning, scheduling, disciplining employees, and communicating job expectations, while adhering to company and HR policies and procedures Ensure employees follow safety compliances by performing regular safety audits and promoting a culture of safety awareness Investigate/report any safety incidents and implement preventative measures to avoid future occurrences Identify and implement continuous improvement initiatives and provide ideas to the General Manager Work closely with the client’s production, and procurement team to ensure seamless logistics operations and be able to remain responsive and flexible in a dynamic 24/7 environment Proactively communicate with clients to establish daily/weekly/monthly production plans to prepare goals Accomplish warehouse and organization mission by completing related results as needed Requirements Bachelor’s Degree in Logistics, Supply Chain Management or a related field 5+ years of working experience in 3PL/Plant warehousing operation or similar function Proven experience in a leadership role, with managing large teams and complex logistics operations. Highly organized with ability to manage multiple teams, while paying close attention to detail Proficiency in logistics software and ERP systems (ex. SAP, WMS) Excellent analytical and problem solving skills Great interpersonal skills, with ability to communicate openly and effectively Works well under pressure and has a sense of urgency Strong work ethic  Outlook, Microsoft Office application such as Excel/Power point/Word Korean Bilingual preferred Ability to Travel: up to 10 % in U.S. Required to work on-site:     Working Conditions This position is primarily based in a 24/7 manufacturing facility and may require changing shifts This role may involve working outside of regular business hours to meet deadlines or address operational issues Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America supports your professional development and growth in your future career. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.