Assistant Property Manager

Are you looking for a position at a mission-driven, innovative organization with great benefits? If so, join Boulder Housing Partners! We are a PERA employer and offer great public employee retirement benefits, work-life balance, and flexible schedules. We build, own, and manage affordable housing in the City of Boulder, bringing together staff and stakeholders from diverse backgrounds to accomplish a common goal. JOB OBJECTIVE: Under general supervision, the Occupancy Specialist is a floating position that manages the lease up process for new construction and renovations at BHP and supports the property management department by providing high quality customer service to our clients and staff. Functions include interest list and/or waitlist management, coordination with other Leasing and Occupancy Specialists for the marketing, eligibility determinations, showing apartments, completing file documentation, compliance and reporting, responding to calls and emails, filling in for property manager as needed and other related property management duties as required.   DUTIES AND RESPONSIBILITIES: 1.       Manage all aspects of leasing vacant units with emphasis on new construction and renovation projects while following BHP's policies and procedures. This includes the following: Respond to inquiries from potential residents in a timely, professional and engaging manner via telephone and walk-ins Schedule appointments for apartment tours Drive the leasing process to exceed monthly leasing goals Track and enter all traffic into Yardi Track unit availability and unit assignment for each applicant Process and maintain waitlists and interest Process applications for housing Conduct landlord references Conduct background checks Check files for eligibility criteria Scan all documentation into File Vision upon receiving and recycle immediately Show available units Conduct pre-leasing inspections of vacant units to ensure units are ready to show and in move-in condition. 2.       Assist with the processing of all paperwork and mailings related to leasing and, recertifications and other property management duties. This includes the following: Process applications and recertifications, send any required notification to applicants and/or residents Communicate with applicants/residents about status of their application/recertification process Mail, fax, or email documents and track return of documents Review forms for accuracy and completeness. Research and obtain missing information as needed Organize paperwork and assist as requested Track traffic, enter data into Yardi software system Maintain organized ETR (Electronic Tenant Record) 3.  Assist property managers by: Holding office hours as needed Providing customer service in person, by phone, by email, or as applicable Returning calls and emails as needed Posting notices at sites Transporting payments to BHP File Vision scanning and accuracy 4.  Assist property managers with applicant/resident issues, including: Monitor rent and security deposit collection at move in Complete move in process with applicant/resident, including unit check in form at move in Assist with applicant/resident issues, requests and communications Working knowledge of reasonable accommodation situations under Section 504 5. Assist with all other paperwork issues, including filing and reporting requirements for the funders and program administrators. 6. Performs other administrative related duties as required by management to meet the needs of the department and BHP. 7. Collaborate with the Director of Property Management, Property Manager and Regional Property Manager on assigned tasks and special projects. 8. Train and mentor other staff members as needed, ensuring they understand their roles and responsibilities.  9. Regular, predictable attendance is an essential function of this position. 10. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Is responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment. Generally, duties and responsibilities are listed from most to least critical or time consuming. Boulder Housing Partners is committed to hiring employees who provide good customer service; our employees communicate courteously and responsively and provide effective and efficient service to the public and co-workers.  MINIMUM REQUIREMENTS: High school diploma or equivalent. Strong organizational experience. Experience with data entry and database management. Ability to accurately verify multiple sources of information and make assessments. Demonstrated ability to communicate with internal and external customers; proven composure in difficult situations; ability to manage and resolve conflict effectively. Attention to detail. Ability to work with diverse populations. Interest, desire, ability and commitment to provide excellent customer service in person and over the telephone. Ability to work independently, take initiative, handle multiple tasks simultaneously, and to assume responsibility for completion of complex workload without close supervision. Acceptable background information, including criminal history. Valid Colorado driver's license and acceptable motor vehicle record.   DESIRED QUALIFICATIONS: Experience with housing software, particularly Yardi.  Some knowledge or experience with electronic filing systems. Customer Service experience. Bilingual Spanish/English. HIRING RANGE: $23-$28/hour  ($47,840-$58,240) DOQ Applications will be accepted through July 25, 2025 WHAT IT'S LIKE TO WORK WITH US: If your goal is to help build diverse and inclusive communities by providing homes, creating community and changing lives, consider joining us at BHP.  We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy: Medical, dental, vision health plans Retirement benefits that includes PERA defined benefit plan plus 401k and 457 plans Paid life insurance Employee wellness program Long term disability 13 paid holidays per year plus vacation and sick leave Five Fridays off during the summer Excellent work-life programs, such as flexible schedules, training opportunities, and more  CHAIN OF SUPERVISION (1)    TITLE OF IMMEDIATE SUPERVISORS:  Director of Property Management, Regional Property Manager and/or Property Manager Your immediate supervisor is the Director of Property Management. However, you may also report to the Property Manager and Regional Property Manager when assigned to their teams for special projects. (2)    TITLE (S) OF POSITION (S) OVER WHICH THIS POSITION HAS DIRECT SUPERVISION:  N/A MACHINES AND EQUIPMENT USED IN WORK INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: Computer, printer, postage machine, telephone, photocopy machine, scanners, facsimile machine, and calculator/adding machine.   WORKING CONDITIONS Physical Demands: This position works in an office setting. In the office, it is primarily sedentary physical work requiring lifting a maximum of 30 pounds; occasional lifting, carrying, walking, bending over (to file) and standing. Extensive data entry. Frequent hand/eye coordination and finger dexterity to operate personal computer, adding machine, and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and customers. Work Environment: Works in a clean, comfortable office environment.  Non-private office. Equipment Used: Frequently uses standard office equipment including personal computers, adding machines, calculators, printers, shredders, electronic date stamp, fax and copy machines. HISTORY: Founded in 1966, Boulder Housing Partners (BHP) is known for creative and award-winning approaches. BHP’s goal is to make living in Boulder possible and affordable, regardless of income. We are committed to fostering a healthy sense of community in every property we develop. We are an inclusive organization that operates creatively, decisively, and effectively, with strong and consistent values and an understanding that housing is as much about people as it is about place. We build, own and manage 33% of the total inventory of affordable housing in Boulder, making a strong contribution to City Council's goal that 10% of all housing is permanently affordable. Our commitment to the organizational stewardship of assets involves fostering a caring and supportive work environment for our most valuable asset - our employees. We realize that our mission can only be realized with a team of dedicated and passionate people.  BHP provides professional development opportunities as well as a generous benefits package that includes medical, dental, vision, life insurance, paid holidays and personal days, as well as retirement benefits.  Our culture promotes work-life balance and opportunities to engage in healthy lifestyle activities.  BHP is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Peak Living Property Services is looking for an Onsite Manager to live at and manage our 38 unit apartment complex! This unique residence not only provides proximity to everyday conveniences but also places you just a 6-minute walk from the Mt. Baker Light Rail station. The Onsite Manager provides a professional and reliable presence at the property in return for a monthly base rent up to $1,800, negotiable based on vacancy, cleaning expectations, and other negotiable terms/tasks agreed upon before accepting the position. All candidates must meet local city landlord requirements including positive rent history, credit score of 620+, and monthly income of 3x the marketed rent (around $4k-$5k/mo). Onsite Role - General Job Description(20 hours/mo): • Act as first point of contact for all residents, prospects and vendors; “face” of the community. • Facilitate vendor visits and continually oversee maintenance request management. • Upon availability, act as first point of contact in case of emergencies.  Including: Unit lock outs, power outages, unit leaks, etc • Posting and issuing building wide notices: 14 Day for unpaid rent, 10-day compliance notices, building updates, renewal offers, water shut offs, 24/48 hour notice of entry, etc. • Overseeing and ensuring efficiency in all current or new move-in/move-out processes. • Perform minor maintenance repairs within ability; changing light bulbs, clogged drains, small plumbing leaks, etc. Property walk responsibilities: • Schedule junk removal for bulk items. • Communicate and issue chargebacks to tenants if/when known who bulk item(s) belong to. • Landscaping awareness/monitoring. • Parking management  Towing of cars, awareness of abandoned/unlawful vehicles. • Ensure trash and garbage areas are free of litter. Communication: • Answer calls/texts and emails in a respectful and timely manner using approved Peak Living email and signature; 24 hour turnaround time expectancy. • Resolve or escalate resident and potential resident concerns. • Advise residents of an unpaid balances or late rent. Leasing Duties: • Market and lease all apartments utilizing respective platforms confirmed by Manager: Zillow, Craigslist, building website, Appfolio, etc. • Schedule and conduct showings; answer all questions of potential residents. Follow up with all prospects by sending applications. • Conduct unit walk through in advance of move-ins to ensure units are 100% ready; place work orders as needed for outstanding items. • Ensure move-in inspections are completed and uploaded via Appfolio. • Customer service is #1 priority! Cleaning Responsibilities: • Common area cleaning – At least every week • Vacuum all shared spaces; lobby areas, hallways on each floor, stairwells, laundry rooms. • Wipe down surfaces, including stairwell handrails, elevator, entry/exit doors, laundry equipment. Windex main entrance doors. • Sweep exterior entryways, including courtyard areas, parking lot + cobweb removal. • Mail areas (package/recycling tidiness), dump junk mail – Weekly • Throw away any trash that accumulates in stairwells/common areas – As needed • Report abandoned items in common areas to Manager – As needed • Trash/garbage area monitoring (packing down the bins, picking up overflow) – Each week before scheduled pick-ups • Inform management of bulky item accumulation – As needed If you are looking for a new home + part-time position, please respond with your resume and any other important information you feel we should know! We will be in touch and scheduling in-person interviews in the next few weeks of May 2025!

Overview: CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units. Position Summary: We are seeking a dedicated Leasing Agent to join our team. The ideal candidate will be responsible for assisting potential residents with the leasing process, providing exceptional customer service, and maintaining a welcoming environment for all. Key Responsibilities: Greet and assist prospective residents, providing detailed information about available properties. Conduct property tours and highlight features that meet residents' needs. Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately. Maintain knowledge of local rental market trends and property features to provide informed recommendations. Foster positive relationships with current residents to enhance community engagement and retention. Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses. Requirements Previous experience in leasing, customer service, or a related field preferred. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Detail-oriented with a commitment to providing exceptional service. Familiarity with property management software is a plus. Benefits Competitive salary commensurate with experience. Comprehensive health, dental, and vision insurance plans. Retirement savings plan with employer match. Paid time off and holidays. Professional development opportunities and ongoing training. How to Apply: Please submit your resume and cover letter detailing your qualifications and interest in the Leasing Agent position at CYM Living. We look forward to reviewing your application and discussing how you can contribute to our team. CYM Living is an equal opportunity employer.

Peak Living Property Services is looking for an Onsite Manager to live at and manage our 72 unit apartment complex located just minutes from the bustling shopping scene in Northgate and the serene Matthews Beach in Seattle's Lake City neighborhood! The Onsite Manager provides a professional and reliable presence at the property in return for a monthly base rent up to $1,800, negotiable based on vacancy, cleaning expectations, and other negotiable terms/tasks agreed upon before accepting the position. All candidates must meet local city landlord requirements including positive rent history, credit score of 620+, and monthly income of 3x the marketed rent (around $4k-$5k/mo). Onsite Role - General Job Description(20 hours/mo): • Act as first point of contact for all residents, prospects and vendors; “face” of the community. • Facilitate vendor visits and continually oversee maintenance request management. • Upon availability, act as first point of contact in case of emergencies.  Including: Unit lock outs, power outages, unit leaks, etc • Posting and issuing building wide notices: 14 Day for unpaid rent, 10-day compliance notices, building updates, renewal offers, water shut offs, 24/48 hour notice of entry, etc. • Overseeing and ensuring efficiency in all current or new move-in/move-out processes. • Perform minor maintenance repairs within ability; changing light bulbs, clogged drains, small plumbing leaks, etc. Property walk responsibilities: • Schedule junk removal for bulk items. • Communicate and issue chargebacks to tenants if/when known who bulk item(s) belong to. • Landscaping awareness/monitoring. • Parking management  Towing of cars, awareness of abandoned/unlawful vehicles. • Ensure trash and garbage areas are free of litter. Communication: • Answer calls/texts and emails in a respectful and timely manner using approved Peak Living email and signature; 24 hour turnaround time expectancy. • Resolve or escalate resident and potential resident concerns. • Advise residents of an unpaid balances or late rent. Leasing Duties: • Market and lease all apartments utilizing respective platforms confirmed by Manager: Zillow, Craigslist, building website, Appfolio, etc. • Schedule and conduct showings; answer all questions of potential residents. Follow up with all prospects by sending applications. • Conduct unit walk through in advance of move-ins to ensure units are 100% ready; place work orders as needed for outstanding items. • Ensure move-in inspections are completed and uploaded via Appfolio. • Customer service is #1 priority! Cleaning Responsibilities: • Common area cleaning – At least every week • Vacuum all shared spaces; lobby areas, hallways on each floor, stairwells, laundry rooms. • Wipe down surfaces, including stairwell handrails, elevator, entry/exit doors, laundry equipment. Windex main entrance doors. • Sweep exterior entryways, including courtyard areas, parking lot + cobweb removal. • Mail areas (package/recycling tidiness), dump junk mail – Weekly • Throw away any trash that accumulates in stairwells/common areas – As needed • Report abandoned items in common areas to Manager – As needed • Trash/garbage area monitoring (packing down the bins, picking up overflow) – Each week before scheduled pick-ups • Inform management of bulky item accumulation – As needed If you are looking for a new home + part-time position, please respond with your resume and any other important information you feel we should know! We will be in touch and scheduling in-person interviews in the next few weeks of May 2025!

The WRMC Portfolio Manager is a hands-on leadership position responsible for an assigned book of business and is responsible for operational, administrative, financial, human resources, maintenance, and security functions of one or more communities. The Portfolio Manager also provides exemplary service in a manner consistent with the values and mission of WRMC. This role ensures that properties are maintained and operated in accordance with company objectives and facilitates solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies. RESPONSIBILITIES: Provide management and leadership to WRMC properties within assigned region and book of business. Collaborate with Management to develop goals and communicate established goals. Ensure the goals and needs of the assigned region, company and its customers are consistently met Manage the functions of a team in different WRMC properties within a region while maintaining standards of excellence for processes, methods, and personnel. Manage the process improvement and quality control of property management functions to maximize productivity and ensure quality service is delivered. Provide leadership, direction, and assist in the investigation and resolution of internal and external problems and concerns. Partner with General Managers, WRMC Board of Directors, and other internal departments to develop and lead the introduction and integration of new programs, services, and initiatives. Interview, select, recommend, hire and train assigned team. Ensure proper staffing levels are in place at each site within the assigned book of business. Supervise hiring and management of direct employees. Complete performance evaluations of direct reports on an annual basis and provide leadership, counseling, and coaching, as necessary. Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures. Attend Annual Budget, Board of Directors, and/or Special Meetings when needed. Assist with the transition of new accounts. Serve as a liaison between Home Office and Board of Director by maintaining open communication and professional relationships. Recommend and assist in managing the budget for the assigned book of business. Maintain awareness of changes in rules, statutes or regulations and communicate changes to team and Board of Directors, when applicable. Develop and implement WRMC Best Practices / Standard Operating Procedures on-site. Enforce WRMC policies and procedures. Evaluate properties that are under performing and implement strategies for improvement. Ensure personnel can meet the community’s goals and standards. Requirements REQUIREMENTS: On call 24 hours a day, 7 days a week for emergency consultation in the event of incidents requiring management intervention A minimum of five (5) years of business or Property Management experience is required or an equivalent combination of education and experience. Strong customer service, communication, and interpersonal skills Effective written and verbal communication skills. Able to work under tight deadlines and use time effectively based on key priorities Coaching and training abilities Understanding of accounting principles is desire Worth Ross Management Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Peak Living Property Services is looking for an Onsite Manager to live at and manage our 54 unit apartment complex just moments away from the vibrant pulse of downtown Seattle. Nestled in the heart of Lower Queen Anne, less than a mile from Seattle Center & Climate Pledge Arena, these residences offer the epitome of urban living. The Onsite Manager provides a professional and reliable presence at the property in return for a monthly base rent up to $1,800, negotiable based on vacancy, cleaning expectations, and other negotiable terms/tasks agreed upon before accepting the position. All candidates must meet local city landlord requirements including positive rent history, credit score of 620+, and monthly income of 3x the marketed rent (around $4k-$5k/mo). Onsite Role - General Job Description(20 hours/mo): • Act as first point of contact for all residents, prospects and vendors; “face” of the community. • Facilitate vendor visits and continually oversee maintenance request management. • Upon availability, act as first point of contact in case of emergencies.  Including: Unit lock outs, power outages, unit leaks, etc • Posting and issuing building wide notices: 14 Day for unpaid rent, 10-day compliance notices, building updates, renewal offers, water shut offs, 24/48 hour notice of entry, etc. • Overseeing and ensuring efficiency in all current or new move-in/move-out processes. • Perform minor maintenance repairs within ability; changing light bulbs, clogged drains, small plumbing leaks, etc. Property walk responsibilities: • Schedule junk removal for bulk items. • Communicate and issue chargebacks to tenants if/when known who bulk item(s) belong to. • Landscaping awareness/monitoring. • Parking management  Towing of cars, awareness of abandoned/unlawful vehicles. • Ensure trash and garbage areas are free of litter. Communication: • Answer calls/texts and emails in a respectful and timely manner using approved Peak Living email and signature; 24 hour turnaround time expectancy. • Resolve or escalate resident and potential resident concerns. • Advise residents of an unpaid balances or late rent. Leasing Duties: • Market and lease all apartments utilizing respective platforms confirmed by Manager: Zillow, Craigslist, building website, Appfolio, etc. • Schedule and conduct showings; answer all questions of potential residents. Follow up with all prospects by sending applications. • Conduct unit walk through in advance of move-ins to ensure units are 100% ready; place work orders as needed for outstanding items. • Ensure move-in inspections are completed and uploaded via Appfolio. • Customer service is #1 priority! Cleaning Responsibilities: • Common area cleaning – At least every week • Vacuum all shared spaces; lobby areas, hallways on each floor, stairwells, laundry rooms. • Wipe down surfaces, including stairwell handrails, elevator, entry/exit doors, laundry equipment. Windex main entrance doors. • Sweep exterior entryways, including courtyard areas, parking lot + cobweb removal. • Mail areas (package/recycling tidiness), dump junk mail – Weekly • Throw away any trash that accumulates in stairwells/common areas – As needed • Report abandoned items in common areas to Manager – As needed • Trash/garbage area monitoring (packing down the bins, picking up overflow) – Each week before scheduled pick-ups • Inform management of bulky item accumulation – As needed If you are looking for a new home + part-time position, please respond with your resume and any other important information you feel we should know! We will be in touch and scheduling in-person interviews in the next few weeks of May 2025!