Senior Program Manager

Role- Senior Program Manager Location- Plano, TX (Hybrid with Travel) Role Overview: As the Program Manager ,you will lead the successful delivery of two large-scale infrastructure programs-AIM (Application Infrastructure Maintenance) and TLM (Technology Lifecycle Management)-spanning five key projects across PepsiCo's manufacturing, warehouse, and data center sites. You will oversee program strategy, drive cross-functional coordination, manage execution milestones, and ensure on-time, high-quality delivery aligned with client’s expectations. Key Responsibilities: Program & Portfolio Leadership - Lead end-to-end delivery of AIM and TLM infrastructure programs across 30+ U.S. sites. - Develop and maintain program-level roadmaps, RACI, governance structures, and milestone tracking. - Partner with Portfolio Director and Technical Director to align program execution . Project Management Oversight - Oversee planning, execution, and closure of: - WCS OS/DB/Application Upgrades - Manufacturing P2V Migrations - GES Compute Refresh - TLM Compute Refresh (Azure + Datacenter Servers) - FPS Print/File Cloud Migrations - Lead risk mitigation, budget adherence, vendor management, and stakeholder coordination. Stakeholder Engagement & Communication - Interface with customer for roadmap alignment, escalations, and sign-offs. - Coordinate across cross-functional teams including Field IT, WaveTech, Rubrik, NetApp, HCL DNS, and App Owners. - Drive cadence calls, reporting, and change management communications. Execution Excellence - Ensure deliverables meet quality and timeliness expectations per milestone contracts. - Guide Cutover, Hypercare, Site Coordination, and Post-Migration Operations across waves. - Drive lessons learned, documentation closure, and continuous improvement. Required Skills & Qualifications: - 10-15+ years of experience managing large-scale IT infrastructure programs, preferably in Manufacturing, FMCG, or Supply Chain environments. - Strong experience in data center transformation, compute/server refresh, and virtualization. - Proven success managing cross-functional programs across offshore, nearshore, and onsite teams. - Expertise with project management methodologies (Agile, Waterfall) and tools (MS Project, JIRA, ServiceNow). - Ability to manage milestone-based financial tracking and performance-based credits. - Excellent written and verbal communication skills; confident in executive stakeholder discussions. - PMP or PgMP certification preferred. Key Traits: - Results-driven and strategic thinker - Calm under pressure; proactive problem solver - Strong vendor management and conflict resolution skills - Comfortable leading in a matrixed and multicultural delivery environment Travel Requirements: - Occasional travel to high-priority sites (e.g., those with complex configurations, paging devices, or gate boxes) - Travel aligned with critical cutovers and site reviews Skills Matrix: - Program Management: End-to-end delivery of multi-million-dollar infrastructure programs. - Stakeholder Communication: Executive-level reporting, cross-functional coordination. - Infrastructure Modernization: Server refresh, cloud migration, virtualization (ESXi, Azure). - Risk Management: Identification, assessment, and mitigation planning. - Change Management: Managing cutovers, hypercare, post-migration support. - Financial Tracking: Milestone-based billing, credit-at-risk tracking, vendor negotiations. - Tools Expertise: - Project Planning: MS Project, Smartsheet, Gantt tools - Agile/Waterfall: Jira, Confluence, ServiceNow - Collaboration: Teams, SharePoint, OneDrive - Regulatory Compliance: Adherence to corporate IT, procurement, and security policies. - Team Leadership: Coordinating offshore, nearshore, and onsite resources. - Vendor Management: Overseeing third-party field techs, OEMs (Rubrik, NetApp, HPE).