Agile Coach/Scrum Master

About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role PrePass is seeking a seasoned Agile Coach and Scrum Master to lead Agile transformation and delivery excellence across our technology teams. You will champion Agile principles, foster high performing teams, and promote a culture of continuous improvement. In this role, you will facilitate Scrum ceremonies, coach cross-functional teams, and work closely with product and engineering leaders to remove blockers, improve team dynamics, and support effective planning and execution. This role will focus on enabling team agility, strengthening delivery practices, and scaling Agile maturity across the organization. This is a hybrid role based in our downtown Phoenix corporate office. What You’ll Do Agile Facilitation & Delivery Lead all core Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives Ensure teams follow Agile best practices and deliver value consistently Support backlog refinement and sprint execution in partnership with Product Owners Coaching & Culture Building Coach Scrum teams, Product Owners, and fellow Scrum Masters on Agile values, principles, and frameworks (Scrum, Kanban) Promote a culture of collaboration, transparency, and accountability across all team members Build team maturity in Agile practices and mindset, adapting coaching to various experience levels Continuous Improvement & Metrics Identify and remove team impediments, workflow blockers, and organizational friction points Track and analyze Agile metrics (velocity, burn-down/up charts, team health) to support data-driven conversations Use insights to drive continuous improvement at the team and organizational level Cross-Team & Stakeholder Alignment Collaborate with product and engineering leaders to manage scope, prioritize work, and resolve planning conflicts Standardize Agile execution across teams by developing playbooks, templates, and shared best practices Influence without authority to align teams, stakeholders, and leadership on Agile execution Requirements What You Bring Bachelor’s degree or equivalent professional experience 5+ years as a Scrum Master, Agile Coach, or similar Agile delivery role across multiple teams Active Scrum Master certification (e.g., CSM, PSM) Strong understanding of Scrum, Kanban, and Agile frameworks in complex, fast-paced environments Proven experience coaching teams at various Agile maturity levels Excellent facilitation, communication, and conflict resolution skills Ability to translate Agile metrics into actionable insights Proficiency with tools like Jira, Azure DevOps, and Confluence Ability to lead through influence and thrive in a hybrid, distributed work environment Benefits How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.