Browse
···
Log in / Register

Senior Product Manager, Customer Journey

$110,000-140,000/year

Purple Carrot

Chicago, IL, USA

Favourites
Share

Description

Senior Product Manager, Customer Journey We are looking for a Senior Product Manager to join our mission-driven team. As an integral part of the Product & Engineering department, you will play a central role in our efforts to inspire people to eat more plants! As the Senior Product Manager, Customer Journey, you will own the end-to-end experience across the customer lifecycle, from first impression through retention and loyalty. This role is ideal for a strategic systems thinker who thrives on cross-functional collaboration and solving problems to achieve the complete picture. You will bring together touchpoints across Acquisition, Shopping, and Retention to ensure our customers enjoy a seamless, delightful, and high-value experience at every stage. You’ll partner closely with teams across Marketing, Technology, Design, Data, and CX to lead the product strategy, define success, and execute with clarity and purpose. Location This role is onsite in our Chicago,IL or Needham, MA office and expects candidates to work in a hybrid model, 2-3 days onsite. Responsibilities Develop & Execute Strategy Own the product roadmap and KPIs for the full customer journey — from first visit through ongoing engagement and reactivation. Align lifecycle initiatives with company growth, retention, and CLV goals. Identify friction points, unmet needs, and moments of delight throughout the journey across channels and devices. Build toward a cohesive experience across Web, iOS, and Android platforms. Customer Insights & Research Synthesize qualitative and quantitative data to gain a deep understanding of customer behaviors, motivations, and drop-off points. Run usability tests, discovery interviews, and surveys to surface actionable insights. Partner with Analytics to monitor funnel metrics, including CAC, CVR, onboarding completion, LTV, skip rates, and churn. Define opportunities to enhance onboarding, foster repeat behaviors, and minimize passive churn. Collaboration & Communication Collaborate with Design and Engineering to deliver intuitive, beautiful, and outcome-driven product experiences. Work cross-functionally with Marketing, CX, and Culinary teams to unify storytelling, promotions, and programmatic content. Drive alignment through documentation, regular updates, and clear prioritization frameworks. Act as a connective thread across previously siloed journey stages, promoting a single source of truth. PM Best Practices Define OKRs, roadmaps, and initiative briefs that tie directly to user and business outcomes. Manage agile workflows and timelines, keeping stakeholders informed and involved. Facilitate post-launch reviews to assess impact and inform iteration cycles. Continuous Improvement Stay ahead of industry trends in eCommerce, personalization, behavioral science, and subscription-based models. Champion a test-and-learn culture through experimentation frameworks, A/B testing, and pilot programs. Explore loyalty-based journeys, segmentation-based content, and multi-channel journey orchestration. Main Ingredients for the Role 5+ years of product management experience, including at least 2 owning multi-surface, cross-lifecycle customer experiences. Strong understanding of eCommerce, subscription models, and user behavior across acquisition, onboarding, and retention. Experience using customer research, experimentation, and behavioral data to drive decisions. Proficiency in analytics tools (e.g., Looker, GA, Mixpanel, VWO) and familiarity with lifecycle engagement tools (e.g., Braze, Iterable). Excellent communication and stakeholder management skills, with the ability to build alignment across functions. Extra Special Sauce Background in wellness, health, or consumer behavior-driven products. Experience working in a scaling environment or with hybrid physical-digital products. Ability to simplify complex workflows and architect intuitive, user-first solutions Familiarity with habit-forming design and lifecycle thinking frameworks (e.g., BJ Fogg, Hooked Model, Jobs-to-be-Done). Compensation The anticipated base salary range for this role is $110,000 - 140,000 with additional earning potential. Compensation is based on experience and qualifications, and the posted range is not a guarantee of any specific offer. Garnish We love our staff, and show it with benefits (including but not limited to medical, dental, vision, FSA, and life insurance), matching retirement plan, unlimited paid time off, Purple Carrot box allowance, professional development, and the opportunity to work in collaboration with teammates who are passionate about food! Final Touches We are committed to a safe and inclusive work environment, free of discrimination based on race, color, religion, sex, gender identity or expression, sexual orientation, genetics, national origin, ancestry, age, medical condition, mental or physical disability, handicap, veteran status, or marital status.

Source:  workable View original post

Location
Chicago, IL, USA
Show map

workable

You may also like

Workable
Product Strategy Leader - Specialty Foods
Product Strategy Leader - Specialty Foods 5-8 years of experience to lead product strategy in the fast-paced food & beverage and consumer-packaged goods (CPG) industry is required Salary is up to $132,000 A Bachelor's degree in a relevant field (Business, Marketing, Food Science, etc) is necessary No remote as this is a 100% onsite position Full-time, permanent W-2 employee Full benefits No relocation Located in the Jefferson, Wisconsin area This full-time, permanent Product Strategy Leader career opportunity is at a rapidly growing manufacturing company that treats its employees exceptionally well. Many employees stay at the employer their entire career. The company is very employee-oriented and family-oriented. Employees are trained well and set up for success. Safety is always a top priority. The duties and responsibilities of the successful candidate should include the following: Lead the end-to-end product lifecycle, from initial concept to successful commercialization and post-launch analysis Translate consumer insights and market trends into compelling product strategies and roadmaps Act as the central hub between cross-functional teams (Operations, Marketing, Sales, and R&D) to ensure seamless alignment and communication Manage all aspects of packaging design and execution, ensuring compliance with regulatory standards Drive product performance by tracking key metrics such as sales, margins, and market share to inform future strategies Requirements The background of the successful candidate must include the following: 5-8 years of product management experience, with demonstrated success leading multiple full product lifecycles Strong knowledge of CPG trends, food safety regulations, and data-driven decision-making Exceptional communication, organizational, and project management skills High proficiency with MS Office (Word, Excel, PowerPoint) and analytical tools A solid work history A US citizen or Green Card holder
Jefferson, WI 53549, USA
$132,000/year
Workable
Mid-Level Apparel Technical Designer
Miller International, Inc., designer of Cinch® and Cruel®, is searching for its newest team member at our headquarters in Denver, Colorado! Our next Mid-Level Apparel Technical Designer will need to possess excellent team skills and an understanding of garment fit and construction. The successful candidate will be responsible for supporting the entire Product Development Department. The person who fills this position must also have a passion for the work they do and a strong desire to learn and grow. At Miller International, our employees enjoy a fun, casual, laid-back atmosphere. If you have a base amount of Technical Design experience or an educational background, then this is your opportunity to be a part of something great! We want to hear from you if you possess the following skills, abilities, and qualifications: This position is in-office only. Salary: $55,000- $65,000 As a Mid-Level Apparel Technical Designer, you would be responsible for: Posting design sheets onto FTP site and notify vendors for costing. Create and update technical packets in PLM ensuring that all details are commercially viable with the factories and are the most cost effective. Review samples and/or paper patterns from contractors for design accuracy and integrity. Communicate fit comments to overseas and domestic vendors in a timely manner. Execute design and fit intent into bulk production while maintaining quality and cost standards. Lead fit sessions and take initiative as the fit expert of a specific product category or brand. Ensure size and fit consistency within the brand and across product categories. Ensure deadlines are met. Track and manage workflow and workload for own products. Ensure availability of fit models. Build and maintain fit base libraries including sketches and finished garment measurements. Collaborate with product development and design teams on creation of style: from initial specifications and construction detail to fit intent. Foster open communication and team environment with all business partners. Identify and proactively engage business partners when issues arise with recommendations for viable options/solutions. Maintain a positive work atmosphere by acting and communicating in a manner that enables you to get along with customers, clients, co-workers and management. Requirements Bachelor's degree (B. A.) from four-year college or university At least 3 years related experience and/or training Proficient in use of Illustrator required Working knowledge of Photoshop Strong knowledge in patternmaking, including grading, construction, and fit. Ability to analyze quality and maintain standards with contractors. Ability to produce computer generated technical sketches. Ability to multi-task: Use the combination of organization, time management, scheduling and preparation to get multiple tasks completed by the established deadlines. Self-motivated with a strong sense of urgency; strong sense of time awareness. Thorough attention to detail and organizational skills. Technical knowledge of fabrics, finishes, trims, and techniques. Excellent interpersonal, verbal, and written communication skills. Creative approach to problem solving. Team-oriented, proactive attituded. Other tasks as assigned. Benefits Interested yet? Miller International offers spectacular benefits to ensure its employees are happy and healthy, and the Company firmly believes in the importance of maintaining a proper work-life balance. If this sounds like a position you genuinely want to fill, send us your resume, portfolio, and cover letter telling us about yourself and why you would like to work with us. Out-of-state candidates are welcome to apply, as long as you are willing to relocate to Denver, Colorado. Our success lies in the hands of our dedicated and loyal staff – and we only employ the best! We pride ourselves on a rich history of over 100 years in the making that embraces the tradition of hard work, distinction and providing unsurpassed quality products to our customers. Since 1918 Miller International has matured and consistently evolved to become what it is today: One of the most successful privately owned Companies in the Western Industry whose brands continue to gain impressive popularity and growth. We do it by treating each other with respect, and we do it all as a team that feels more like a family. We at Miller are guided by our Core Values and use them to measure the appropriateness of decisions, whether it be with vendors, customers or employees. The Core Values were created and approved by our employees as an affirmation that they are willing to be part of a Company that is guided by these principles. We can’t wait to hear from you! Check us out at: www.miller-international.com Application Deadline: 9/30/2025
Denver, CO, USA
$55,000-65,000/year
Workable
Product Manager
Well, hello there 👋 Screencastify is a leading educational technology company dedicated to improving communication and learning outcomes with video. Our primary focus is on the K-12 education sector in the United States and we are critical in helping scale a teacher and improve student outcomes all while being an easy to use solution. Screencastify is used by over 15M people and is seeking a dynamic and results-oriented Product Manager to join our Squad! About this role  We built the simplest and most reliable screen recorder in the world, but that’s only the beginning. Our near future is full of ambitious new goals, features, and products that will enable us to further improve how we provide service to our users and accelerate our already fast growth. ​  At Screencastify, we empower our Product team to solve complex customer and business challenges in ways that delight our users and drive success. As an experienced Product Manager joining our cross-functional team, you will collaborate with the team to discover, define and deliver innovative features that directly impact teachers, educators, students, and companies around the world. Your expertise in SaaS, and ability to thrive in a fast-paced start-up environment, will be essential as you champion user needs and drive product initiatives that enhance our offerings and elevate the learning experience.  Why is this role special? Have a massive impact. As part of a small Product team you will own a specific suite of products and be instrumental in the design of features and products that will be seen and used by millions of people. Work for our users. Above all else, you will be an advocate for our users and will get to know their voices and stories better than most people in the company. Join us and be a critical part of our growth story.We're bootstrapped, profitable, and support tens of millions of users, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here. What you'll do: AI First: Implement in the product and streamline processes, enhance operational efficiency and drive business outcomes. Gather insights about customer needs through a combination of qualitative and quantitative research. Collaborate with cross-functional teams including Product Designers and Tech teams to translate customer insights into feature ideas that are technically feasible, aligned with business goals, and usable by customers. Drive product adoption through direct user outreach and training customer facing-teams.  Frequently test prototypes and feature ideas to eliminate  committing to production quality versions. Lead cross-departmental feature release teams to successfully bring your team’s work to market. Work with company leaders to define annual and quarterly OKRs. Monitor and report  progress on  product initiatives. Stay up-to-date on the trends and forces shaping the K-12 market and beyond. Requirements You're perfect for this role if you: Bring 4+ years of hands-on experience in product management, specifically with SaaS products, demonstrating a track record of delivering impactful solutions.  Are comfortable building products from 0 to 1, with a deep hands-on approach. Have experience in the Edtech industry, which is a plus. Possess a solid understanding of product discovery and delivery methods. Have a proven ability to collaborate with engineers, designers, sales, marketing, support and company leaders. Thrive in the fast-paced, ever-changing environment of a start-up. Are flexible, dedicated, and continuously curious. Working at Screencastify At Screencastify, we are results focused and here to improve communication, teaching and learning globally. This isn’t an easy feat but it is important for our future. We value accountability, commitment, and speed. We take our responsibility to our customers very seriously, so when we miss a deadline or slow down, it matters.  We’re a competitive culture and strive for speed and innovation. We are problem solvers, don’t point fingers and rather enjoy working together to bring solutions to the forefront. Join a company that has millions of users, a strong brand all by being very entrepreneurial and embodying the start up mindset. We love a challenge and pushing the world forward with creativity, ingenuity and out of the box thinking. People are everything and we want to work in a company of deeply good people who treat their colleagues exceptionally well. Rule #1: Be a good person. This is a Chicago-based hybrid position with 3 days a week in the office. Compensation The expected annual base salary for this role is anticipated to start at $100,000. Final compensation may vary based on experience and qualifications. Benefits Competitive Compensation. We take a data-driven approach to our compensation strategy so all employees are paid competitively and fairly. 401(k) & Annual Performance Bonus Opportunity. We want to invest in present you and future you, which is why we offer a 401(k) match + Annual Performance Bonus opportunity. Flexible Time Off (FTO) Policy. We recognize that time off to rest and recharge is important. The Flexible Time Off Policy (FTO) is designed for our employees to do just that -- balance work and life while maintaining well-being. Parental Leave. Generous paid time off for parents to bond with the newest addition to their family! Medical, Dental, & Vision Insurance. We offer comprehensive health benefits, including medical, dental, and vision insurance. Plus, all employees receive a free One Medical membership. Divvy Bike Membership. If you’re in Chicago, take advantage of an annual Divvy membership -- on us. At Screencastify, we foster an inclusive, supportive, fun, and challenging team environment. We value having a team that is made up of a diverse set of backgrounds and respect the healthy expression of diverse opinions. We embrace experimentation and the examination of all kinds of ideas through reasoning and testing. Come join us as we continue to change the world through video. Screencastify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law.
Chicago, IL, USA
$100,000/year
Workable
Production Supervisor
Parallel Employment is on the lookout for a skilled and dedicated 2nd Shift Production Supervisor for a food manufacturing client in Forestville, NY . In this role, you will be responsible for overseeing the daily operations of the production floor, ensuring that production goals are met while maintaining high standards of quality and safety. This position offers an exciting opportunity to lead a team and drive efficiency in our manufacturing processes. Pay starts from $23-$29/HR depending on experience. Starting time range from 2PM-5PM. Key Responsibilities: Supervise and coordinate the daily activities of the production team. When production finishes early production staff transitions to sanitation - inspect work to ensure proper cleaning/sanitizing Operate juice processing line Ensure adherence to production schedules and maintain optimal production levels. Enforce safety regulations and promote a safe working environment. Conduct regular assessments of production quality and implement improvements as necessary. Provide training and development for employees to enhance their skills and performance. Collaborate with other departments to facilitate smooth operations and address any production-related issues. Prepare and maintain accurate production reports and documentation. Requirements Minimum of 2-3 years of experience in a supervisory role within a manufacturing environment. Strong leadership and team-building skills. 8 - 10 hour shifts Excellent communication and interpersonal abilities. Proficient in Microsoft Office Suite and production management software. Ability to work well under pressure and manage multiple tasks. High school diploma or equivalent; further education in management or a related field is preferred. Benefits Equal Opportunity Employer #ind456
Forestville, NY 14062, USA
$23/hour
Workable
Product Manager III
Teguar is a leading provider of cutting-edge industrial and medical computer solutions that are specifically designed to provide reliable performance in the most demanding environments and applications. Founded in 2010, we are a fast-growing Inc 5000 company and we believe in excellence in the quality of our products, the quality of our customer service and the quality of our team. We are seeking an experienced Product Manager to lead our fastest - growing Medical market segment. This role will drive the adoption of Teguar's advanced computing hardware in cutting-edge medical applications. SUMMARY: The Product Manager will help customers bring their product visions to life by ensuring Teguar solutions are closely aligned with their needs by understanding each market's needs, owning the product roadmap, and ensuring successful delivery of solutions. DUTIES AND RESPONSIBILITIES: Product Ownership: Gain a deep understanding of current products: performance, customer feedback, challenges, and opportunities. Get hands-on with hardware and software to build technical credibility and documentation. Roadmap & Strategy: Develop and maintain a product roadmap that reflects customer needs, industry shifts, supplier base & availability. Anticipate when to launch new products and when to sunset aging ones. Position products against the competitive landscape to maximize value and differentiation. Influence vendors and internal design projects to bring product to market to address gaps you identify. Create a product vision that brings elegant and rugged products to our customers and excites vendors to align behind our design concepts and bring them to reality. Onboard new partners/vendors if needed to achieve your product vision. Communication & Influence Communicate product plans, requirements, and roadmaps clearly to internal teams and external stakeholders such as customers and vendors. Represent Teguar at key customer meetings, international trade shows , and industry events. Comfortable creating marketing content and able to stay informed on industry specific lingo and tone. Sales Engineering & Support Works closely with sales to gather customer requirements and determine product fit. Communicate information and concepts to customers at their level of technical understanding. Successfully guide customers to mutually beneficial outcomes for them and for us. Be comfortable running critical meetings with customers on technical topics independently. Team Empowerment Share learnings, mentor peers, and foster collaboration within the entire company. Act as a knowledge resource to Product Specialists and Application engineers, developing their product expertise and enabling them to effectively support sales and customers. Directly manage a team within your verticals and assign tasks effectively to all in the department. Market & Financial Analysis Analyze market data and customer input to guide product decisions. Weigh multiple factors and provide sound judgement on when to lower margins to win deals or succeed in a new market/sector. Fully accountable for the profitability of assigned product lines. QUALIFICATIONS: Bachelor's Degree from four-year college or university and 6 years' relevant experience; or a minimum 9 years of experience in lieu of education, or an equivalent combination of education and experience. Requirements Experience in the medical industry or direct knowledge of medical electrical safety testing (IEC 60601-1-2). Direct experience leading and launching new technical products in a B2B market. Prior experience communicating with global Vendors a must. Knowledge of some of the latest technology used in computers such as display & touchscreen technology, wireless, common input/outputs, CPU, Storage, Memory A true passion for learning about and leveraging new technology Prior experience leading a team is a plus. Benefits 401K matching HRA (Health Reimbursement Account) covers medical, dental and vision expenses Gym membership Paid Holidays and PTO days Birthday PTO and Volunteer Day Culture Committee Program Employee Referral Bonus Program Modern office work environment with free drinks and snacks
Charlotte, NC, USA
Negotiable Salary
Workable
Head of Product - Authoritative Data Identity Solutions (3891)
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Identity and Fraud Product Team You’ll be joining a strategic product team focused on building and scaling authoritative data identity solutions globally. This team is responsible for integrating and managing relationships with credit bureaus, public record data sources, and other authoritative data providers to ensure the highest standards of identity verification. Head of Product – Authoritative Data Identity Solutions As Head of Product, you will lead the global strategy and execution for authoritative data identity solutions. You will own and nurture relationships with key data providers including credit bureaus and public record sources, and manage a globally distributed product team. Your leadership will be critical in shaping the future of identity verification through trusted data partnerships and innovative product development. What you will do Define and execute the global product strategy for authoritative data identity solutions. Own and manage relationships with credit bureaus, public record data providers, and other authoritative sources. Lead a globally distributed product team, fostering collaboration and high performance. Collaborate with internal stakeholders including engineering, data science, and compliance teams. Identify market opportunities and customer needs to drive product innovation and differentiation. Ensure product compliance with global regulatory standards including KYC, AML, and GDPR. Represent the product vision in customer engagements, industry forums, and strategic partnerships. Skills we are looking for Extensive experience in product leadership, preferably in identity verification or data-driven products. Strong understanding of authoritative data sources including credit bureaus and public records. Proven ability to manage and inspire globally distributed teams. Excellent relationship management and negotiation skills with external partners. Strategic thinker with a track record of delivering impactful product outcomes. Deep knowledge of regulatory frameworks such as KYC, AML, and GDPR. Exceptional communication and stakeholder management skills. To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers. Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Atlanta, GA, USA
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.