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Negotiable Salary
SwiftX Inc.
Hicksville, NY, USA
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ShareWe are hiring multiple Bilingual Mandarin and English, proactive and hands-on Warehouse Supervisors to oversee day-to-day operations in our last-mile delivery network. Supervisors will be assigned to specialized functions and will rotate across roles, receiving on-the-job training to build broad operational expertise. Locations Hiring: Florida (FL): Doral, Tampa, Jacksonville, West Palm Beach, Fort Myers New York (NY): Hicksville Illinois (IL): Chicago Texas (TX): San Antonio, Dallas, Houston, Austin Utah (UT): Salt Lake City Oklahoma (OK): Tulsa, Oklahoma City Wisconsin (WI): Medford Georgia (GA): Atlanta, Savannah North Carolina (NC): Charlotte Tennessee (TN): Nashville, Memphis Requirements Supervise daily operations of Delivery Service Providers (DSPs), ensuring compliance with company policies, safety standards, and service expectations. Oversee warehouse processes and sorting operations to maintain efficiency, accuracy, and reliability in parcel handling. Manage and coordinate with staffing agencies to ensure adequate workforce supply and effective deployment. Lead daily control meetings, monitor KPIs, and conduct performance reviews to drive accountability and results. Implement and enforce quality assurance protocols while fostering a culture of continuous improvement. Support recruitment, onboarding, and ongoing training of DSPs to enhance service quality and operational excellence. Manage fleet operations, including task allocation, route optimization, and cost control. Continuously analyze and refine collection and delivery models for scalability and customer satisfaction. Collaborate with cross-functional teams and external partners to ensure seamless operations. Address day-to-day operational challenges and provide rapid responses to emergencies or disruptions. Requirements: Bilingual in Mandarin and English is a must. Minimum 1 year of experience in supply chain or logistics, preferably within the last-mile delivery industry. Proven track record in warehouse, logistics, or last-mile delivery operations. Strong leadership, communication, and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment with a results-oriented mindset. Familiarity with performance management, fleet operations, sorting processes, and staffing models preferred. Flexibility and willingness to rotate across functional areas for on-the-job training. Benefits · 7 PTO days · 5 Paid Sick Leave Days · 6 Paid Holidays · 401K · Medical insurance, Dental and Vision Insurance, STD/LTD
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Naperville, IL, USA