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Key Account Manager

Negotiable Salary

Big Potato

Stamford, CT, USA

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We’re a fast-growing, fun-loving game company dedicated to creating and distributing award-winning party games across the globe. With a strong presence in the UK and expanding rapidly in the US, we’re on a mission to bring more joy to living rooms, game nights, and retail shelves everywhere. We’re looking for a commercially savvy and relationship-driven Key Account Manager (KAM) to take ownership of some of our US retail partnerships. If you know the difference between SKU count and ASP - and can speak the language of both Walmart and CVS - this role might be your next big play. Account Ownership & Growth Manage and grow key US-based retail and accounts (specialty retailers). Develop strong multi-level relationships with buyers, planners, and account stakeholders. Lead seasonal pitch planning, product presentations, and line reviews to secure listings and support strategic growth. Seek out new business opportunities within the US Market Strategic Sales Management Create and execute tailored account plans to deliver against annual revenue and margin targets. Identify upsell and cross-sell opportunities, ensuring range expansion, promotional execution and out of aisle opportunities. Analyse sales data to drive forecasting accuracy and highlight market opportunities. Cross-Functional Collaboration Work with Product, Marketing, Logistics, and Finance teams to ensure successful launches and campaign delivery. Partner with Marketing to co-develop account-specific activations and campaigns. Liaise with Operations to ensure product availability, on-time deliveries, and supply chain alignment. Requirements Must haves Minimum 4 year plus experience in key account management, ideally in toys, games, or consumer goods (CPG). Proven success managing top-tier US retailers, we’re looking for someone mostly brick-and-mortar driven but experience with online would be valuable. Strong commercial acumen with confidence in negotiating pricing, forecasting, and P&L ownership. Excellent communication and presentation skills – confident in front of buyers and internal stakeholders. Data-driven mindset with experience using Excel/Google Sheets. Comfortable working independently in a fast-paced, creative environment. Based in the US, with ability to travel to key accounts, industry events, or HQ trips if needed. Bonus points Experience working with major US distributors and agents Love for board games and a solid understanding of the US games market. Knowledge of US compliance, supply chain and product safety standards. Benefits Competitive salary (DOE) + performance-based bonus 4 day working week - Friday's off QSHERA Health Care Plan Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Games Allowance $650 holiday fund

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Location
Stamford, CT, USA
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