Customer Support Associate - Work from Home - Triad Area

Remote Customer Service Role – Start at $19/hr, No Academic Requirements Do you have a knack for assisting others and solving problems? We're searching for enthusiastic individuals to join our remote customer service team. As a key player in our operations, you'll ensure that every client interaction is handled with professionalism and care, all from the comfort of your home. Key Responsibilities: Efficiently address and resolve customer queries and complaints Provide thorough and professional solutions to all customer issues Communicate effectively, ensuring clarity and understanding in every interaction Exhibit a consistently positive and professional demeanor Qualifications We're Looking For: A profound dedication to delivering superior customer service Exceptional verbal and written communication skills Ability to prioritize tasks and work effectively under minimal supervision Technological proficiency across various digital platforms What We Offer: The ability to work remotely, offering you flexibility and comfort Adjustable work hours that cater to your personal needs A competitive starting salary of $19 per hour with growth opportunities Potential for professional development in a supportive and dynamic team environment Interested in Joining Our Team? Additional Info: No previous professional experience or degrees required. Applicants need to have a quiet workspace and reliable internet access. All candidates must undergo a background check. We embrace diversity and are an equal opportunity employer, committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

🚚 Join the Quicksilver Team! Quicksilver Express Courier has been delivering fast, reliable service for over 40 years. We offer a full range of professional delivery solutions, backed by cutting-edge tech and unmatched reliability. We operate 24/7/365 with dedicated employee drivers, dispatchers, and customer service reps to keep things moving. At Quicksilver Express Courier, we value our people. Join a team where your hard work is appreciated, and every day brings new opportunities to make a difference! 🌟 Why Work with Us? Established company Full time positions Competitive pay Paid training Paid time off Benefits: Medical - Dental - Vision - Health Savings Account - Aflac Accident Policy - Parental Leave 🚛 About the Role: We’re hiring a Customer Service/Dispatch Representative to help us deliver exceptional service. Quicksilver is a fun, friendly, family type environment that offers coaching and guided training to become a Quicksilver Customer Service Representative or Dispatcher. 📞Customer Service Duties Professionally handle incoming orders via phone, email, and web Make outbound calls to update customers on delivery status Provide accurate, timely problem resolution for customers and drivers Keep detailed records of all communications and delivery issues Maintain ongoing communication with dispatchers, drivers, and customers Balance multiple tasks including order entry, dispatching, tracking, and issue resolution Assist with general office and customer service duties as needed 🖥️Dispatching Duties Use mapping software and internal systems to assign deliveries to drivers in multiple cities/states Select best-fit drivers based on availability, location, vehicle type, and workload Monitor and direct up to 30 drivers handling 100+ deliveries per day Adjust plans and reroute drivers as situations evolve Communicate clearly and efficiently with drivers, customers, and internal staff Identify and correct errors from drivers, customers, or support staff 🔑 Requirements: Customer service experience with great people skills Strong knowledge of the metro area Strong organizational, multi-tasking, and problem-solving skills Good communication skills, must speak fluent English Excellent attendance record and a positive attitude Proficient PC skills - will use Windows-based software Able to type 34 words per minute minimum Must be able to pass a federal and county criminal background check 🚀 Apply Today! Ready to join our awesome team? Apply Here We look forward to hearing from you! 😊

This position is posted by Jobgether on behalf of a.k.a. Brands. We are currently looking for a Customer Experience Representative in California (USA). This is a fantastic opportunity to join a fast-growing, digitally native fashion brand that thrives on delivering a warm, seamless, and engaging shopping experience to customers worldwide. As a key member of the Customer Experience team, you’ll provide top-tier support across multiple channels, resolving inquiries with empathy and efficiency while contributing to a collaborative and innovative environment. If you are detail-oriented, tech-savvy, and passionate about fashion and customer satisfaction, this role offers both impact and growth potential. Accountabilities: Deliver outstanding and empathetic customer service across all communication platforms in line with the brand voice. Respond to and resolve inquiries, complaints, and escalated cases while ensuring a seamless customer journey. Meet or exceed individual and team performance metrics and KPIs. Collaborate with peers to ensure coverage and consistency in service delivery. Attend team meetings to share insights and help improve processes and customer experience strategies. Build strong internal relationships across departments and communicate clearly with both team members and external partners. Assist with ad hoc tasks and duties as assigned by the team leads. Requirements 1+ years of customer support experience, preferably in e-commerce or fashion retail. Excellent communication and problem-solving skills with a positive, empathetic approach. Proficiency in support platforms and tools such as Shopify, Gorgias, Loop, PeopleVox, Whiplash, and shipping carrier systems. Ability to work independently and collaboratively in a fast-paced, remote-friendly environment. Strong organizational skills and a proactive, detail-oriented mindset. Comfortable navigating multiple systems and juggling multiple priorities. Benefits Competitive hourly wage: $20 – $24 per hour depending on experience and qualifications. 50% employee discount on all products. Company-sponsored medical, dental, and vision plans (HMO & PPO). Fully paid life insurance, short- and long-term disability coverage, and EAP. 401(k) program with 100% match up to 5% of pay. Employee Stock Purchase Plan with 15% discount. 15 vacation days, 10 sick days, and 10 paid holidays annually. A positive company culture that celebrates personal and team milestones. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

**Delivery Driver** TOTAL $850 PER WEEK - WEEKLY CONTRACT. MUST COMPLETE ENTIRE WEEKLY CONTRACT FOR PAYMENT. Positions available for Immediate Start (cities recruiting for). *Queen Creek THIS IS A FULL TIME POSITION 7:30 am to 4:00 pm - Monday thru Friday (days/hours worked vary by position) Average Up too 150 Miles Per Day (mileage varies by markets) Paid weekly by Direct deposit. **Requirements** *Must be 21 years of age or older *Clean driving record is a MUST *Valid Driver’s license and Car Insurance *Reliable Vehicle (Sedan) *Smartphone *Professional image and Attire *Valid Driver’s license and Car Insurance Text Manager Name & Number: Henry 602-641-9601

Education First Credit Union (EFCU) is a full-service not-for-profit financial institution. Our mission is to enhance our members’ financial position through education, quality service, and value-minded products. Education First Credit Union was founded in 1936 by a small group of Columbus City School teachers. Our members include school employees and students in the State of Ohio. Recently our membership has been expanded to include Franklin and surrounding Counties. Recognizing the social impact of education on our society, we will continue serving school employees and students within this vital community as our primary point of emphasis. We’re based in Columbus, with an additional branch office located in Reynoldsburg. Our recruiting process: Position has been posted internally and externally. 20-minute conversation with HR 60-minute in-person conversation with hiring manager Job offer EFCU is looking for a Member Solutions Specialist (Collections) for our Columbus Mound Street branch. Pay Range starting at $21.00 / hour (will vary based on experience). The Member Solutions Specialist, reporting to the COO, provides service to the credit union by initiating member contact in order to reduce delinquency and loss on all products and services offered to members, including any clerical processes and procedures deemed essential to reduce delinquency and/or loss to increase recoveries. This position is an in-office position. Candidates for this position must be located in the Columbus area and have reliable transportation to the Columbus branch location. Responsibilities: Diligently attempt to contact all delinquent customers by using the most effective means possible by meeting minimum outbound call goals. Listen to member issues and proactively offer solutions to their delinquency. Exhibit the ability to persuade members to resolve delinquency. Use effective communication techniques to overcome objections to making payments on delinquent products. Adhere to the member contact process as outlined by the Member Solutions Manager. Ensure key call objectives are met and annotated on every member attempt or contact. Ensure outlined Work Standards are met in regard to outbound attempts and queue management. Review each and every delinquent account for possible legal action if the member is not willing to make suitable arrangements. Make recommendations to the Member Solutions Manager based on communications with the member. Reviews Negative Shares on a daily basis. Includes management of member accounts and proper analysis of steps to be taken to reduce delinquent balances. Involves calling upon and sending letters to members who have a negative balance for a predetermined amount of time. Involves managing NSF checks properly as well as initiating repayment plans with delinquent members. Process letters regarding Delinquent Loans, Credit Cards, and Negative Checking Accounts. Answers all inbound calls from members and internal employees regarding the following: Negative Share Accounts, Delinquent Loans and Credit Cards and Charged-off Accounts. Maintains member and employee confidence and protects operations by keeping information confidential and sharing on a business-related as-needed basis only. Engages in problem resolution by clarifying the members’ and/or employees’ complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution; and keeping the supervisor informed of problems and solutions. Complies with federal, state, and local regulations and legal requirements by enforcing and adhering to requirements. Performs other job-related duties as assigned. Requirements Education & Experience: High School Diploma or GED required. Associates degree preferred. 1-2 year of relevant collections experience preferred. 1-3 years of previous experience working in a financial institution, credit union, or bank required. Knowledge of credit union loan products, services, policies, and procedures preferred. Understanding of related legal and regulatory standards preferred. Technical Skills: Ability to communicate with others one-on-one, fielding questions and responding to complaints. Strong, friendly voice and demeanor, good diction. Ability to compute rate, ratio, and percent, and to apply these concepts to practical solutions. Ability to define problems, collect data, establish facts, and draw conclusions while dealing with a variety of abstract and concrete variables. Ability to write reports and correspondence. Ability to work independently. Aptitude to operate computer related equipment, applications and accessories. Skill to deal with the occasional unpleasant, angry or discourteous person. Capacity to operate multiple computer web applications at the same time Working knowledge of multiple communication channels (such as: Microsoft Teams) Ability to work a flexible schedule Must be able to maintain confidentiality Strong listening skills Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At Education First Credit Union, we are dedicated to building a diverse, inclusive and authentic workplace, so if you are excited about this role, but your past experience doesn’t align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Other: This position is an in-office role that does not offer the option of hybrid or at-home work. Must have access to transportation in order to travel to and from the office and to trainings and offsite meetings. Requests for reasonable accommodation will be considered. This role does have occasional overtime and weekend work. Benefits EFCU offers a complete benefits package to full-time employees that reflects how much we value our employees. Benefits include: Medical / Dental / Vision coverage (including qualified dependents) Company paid Life Insurance, STD, LTD, Voluntary Coverages Flexible Spending Account (Health and Dependent Care) 401(k) plan with a 5% company match A generous time off program Educational assistance program Employee discount on certain credit union services and products Free on-site parking Team Dividend Bonus and 401k Profit Sharing Opportunities Education First Credit Union is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Job description Small family owned and operated independent insurance agency seeking a customer-oriented customer service representative. In this role you will create an exceptional customer experience by handling inbound customer service calls and contribute to an exceptional customer experience. As a customer service representative (CSR), you will provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to the best customer care specialists, they are confident at troubleshooting and investigate if they don’t have enough information. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities Manage a large volume of incoming calls Identify and assess customers’ needs to achieve satisfaction Generate sales leads from new and existing customers Build sustainable relationships and trust with customer accounts through open and interactive communication Process changes to customer policies based on the information provided Keep records of customer interactions, process customer accounts and file documents Answer customer inquiries on coverages, limits and deductibles and review customer policies, discuss options and update customer policy records Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Go the extra mile to engage customers Skills Must have at least 2 years proven customer support experience. Customer support experience within the insurance industry a MAJOR plus! Independent agency experience preferred but not required Possess excellent oral, written, and interpersonal communication skills The capacity to multitask in a structured work environment Strong phone contact handling skills and active listening Familiarity with EZLYNX CRM a MAJOR plus, but not required Experience with Microsoft Excel and Word is mandatory Active listening, compassion and displaying empathy for the customer Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Bilingual (Spanish) preferred but not required High school degree Property & Casualty Insurance License - Preferred but not required Schedule The CSR position is currently classified as salaried, non-exempt. Our typical work hours are 8:30am to 4:00pm, Monday - Friday. However, some additional hours could be necessary to meet business needs. Compensation & Benefits $18.00 - $24.00 per hour depending on experience to start, paid bi-weekly Opportunity for bonus based on performance Paid time off - Full-time employees are eligible for 10 paid vacation days (following a 180 day waiting period) during the 1st through 3rd years of employment and 20 paid vacation days in the 4th - 8th years of employment (with no more than 10 days taken consecutively in a given year). Medical and dental insurance 11 paid holidays each year The candidate offered this position will be required to submit to a background investigation as well as a drug screening, subject to applicable laws. Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 40 per week Benefits Health insurance Dental insurance Paid time off 11 Paid holidays Education: High school or equivalent (Required) Work Location: In person