IT Technical Support II

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Staff Technical Product Marketer in New York, NY. We are seeking a highly skilled Staff Technical Product Marketer to translate complex credit infrastructure and analytics products into compelling narratives for enterprise clients. This role bridges product, engineering, and marketing, allowing you to craft messaging that resonates with technical and business stakeholders at top financial institutions. You will work closely with cross-functional teams, quickly understand intricate APIs and data products, and develop marketing materials that drive product adoption. The position offers autonomy to define product storytelling, influence go-to-market strategies, and shape how major organizations perceive and implement innovative credit solutions. Your work will directly impact financial inclusion and the adoption of cutting-edge credit analytics products. Accountabilities Develop and refine product positioning and messaging across the company’s suite of credit infrastructure products. Translate complex technical and analytical concepts into clear, compelling narratives for technical and non-technical audiences. Partner with Product Management, Sales, Solutions Engineering, and Demand Generation teams to create collateral that drives adoption and sales velocity. Build external-facing content, including feature collateral, battle cards, newsletters, blog posts, and starter decks for enterprise customers. Conduct competitive research and gather customer insights to inform product messaging and marketing strategies. Drive full product marketing cycles, from launch planning to post-launch adoption tracking and feedback incorporation. Requirements Minimum of 7 years of product marketing experience, with at least 2 years in B2B or B2B2C roles. Proven ability to translate highly technical products into clear, customer-facing narratives for multiple audience types. Experience collaborating with Sales, Solutions Engineering, and Data Science teams to build impactful marketing collateral. Demonstrated success building product marketing processes and frameworks from scratch, preferably in startup or lean-team environments. Strong analytical, strategic, and communication skills with a bias toward action in ambiguous or complex situations. Ability to quickly learn complex industries and technical concepts and convey them effectively to diverse audiences. Familiarity with credit analytics, APIs, and enterprise software products is highly desirable. Benefits Competitive salary: $149,600–$223,300 per year (US-based candidates, depending on experience and qualifications). Equity grants and incentive compensation for eligible roles. Comprehensive, subsidized medical, dental, and vision insurance. 401(k) plan with company contributions. Generous paid time off, parental leave, and sick leave policies. Professional development opportunities and flexible work arrangements. Inclusive, dynamic, and mission-driven work environment focused on financial inclusion and innovation. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly: 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

We have various Entry-Level IT projects available including new desktop hardware deployments(computers, monitors) and corporate office relocation's (disconnect/reconnect of desktop hardware). Each assignment can be a single day event or multiple day projects. Technicians can participate in all available days of a project or just the days of their availability. Weekday, evening and weekend assignments are available. If you are an Entry-Level IT technician or studying to be one and have flexible schedule, please respond to this posting with your resume copied to body of email and attached as MS Word document. Requirements - Must be able to show up to projects on time. - Must be able to come prepared with basic PC technician tools when needed. - Must be able to provide documentation of your work eligibility in the U.S. - Must be able to pass a background check. - Must be a team player and be able to follow directions. If you mind getting your hands dirty, and getting on the floor to disconnect and reconnect desktops, please do not reply to this post. Otherwise we look forward to hearing from you. o Principals only. Recruiters, please don't contact this job poster. o do NOT contact us with unsolicited services or offers

This position is posted by Jobgether on behalf of Trilogy Federal. We are currently looking for a Test Automation Engineer in Georgia (USA). This role provides a dynamic opportunity to ensure the quality and reliability of critical IT systems through advanced test automation practices. The Test Automation Engineer will design, implement, and maintain automated test scripts across cloud and legacy environments, supporting fast-paced Agile development cycles. This position emphasizes collaboration with developers, integration leads, and stakeholders to deliver secure, high-quality solutions. The ideal candidate will bring expertise in test automation frameworks, CI/CD pipelines, and federal IT security standards, while mentoring team members and leveraging emerging technologies to optimize testing processes. Occasional on-site visits may be required. Accountabilities ·         Design, develop, and maintain automated test scripts covering functional, regression, performance, and integration testing for IT systems in cloud and legacy environments (AWS, Azure). ·         Implement and optimize test automation frameworks using tools such as Selenium, JUnit, TestNG, or Cucumber, integrated with CI/CD pipelines to support Agile releases. ·         Collaborate with Cloud Developers, Integration Leads, and Scrum Masters to define test strategies and ensure comprehensive requirements coverage within Agile sprints. ·         Execute automated tests, analyze results, report defects, and maintain detailed documentation using VA-approved tools (Jira, GitHub, ServiceNow). ·         Ensure all test cases align with federal security and privacy standards (FISMA, NIST 800-53, HIPAA), validating secure functionality and data protection. ·         Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to align testing efforts with the VIP Lean-Agile framework. ·         Optimize test automation processes to improve efficiency, reduce manual effort, and enhance the reliability of IT solutions. ·         Troubleshoot and resolve test failures, collaborating with development teams to identify root causes and implement timely fixes. ·         Integrate emerging testing technologies, such as AI-driven testing and containerized test environments, to support modernization and quality assurance initiatives. ·         Mentor team members on test automation tools, Agile testing practices, and quality assurance techniques, contributing to staff development initiatives. Requirements ·         Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field (Master’s preferred). ·         ISTQB Agile Tester Certification required; additional certifications (ISTQB Foundation, Selenium WebDriver, SAFe Agilist) preferred. ·         2–5 years of experience in test automation, software quality assurance, or related roles, ideally in federal or VA IT environments. ·         Hands-on experience with test automation tools such as Selenium, JUnit, Cucumber, and CI/CD integration (Jenkins, GitHub Actions). ·         Strong analytical, problem-solving, and attention-to-detail skills, with the ability to ensure software quality in dynamic, fast-paced environments. ·         Familiarity with federal security standards (FISMA, NIST, HIPAA) and Agile frameworks (VIP Lean-Agile) highly desirable. ·         Proficiency in MS Office and VA-approved tools (Jira, GitHub, ServiceNow). ·         Ability to adapt to evolving technical requirements and occasional travel to VA sites in Washington, D.C. ·         Ability to obtain a Public Trust Clearance. Preferred Qualifications: ·         Experience with VA, VBA, or VHA systems. ·         Knowledge of API/testing tools (Postman, SoapUI), modeling tools (Quest Toad Data Modeler), and build tools (IBM Installation Manager, WiX). Benefits ·         Annual salary: $50,000 - $60,000 (based on experience and qualifications). ·         Health, dental, and vision insurance coverage. ·         Optional FSA and paid parental leave. ·         Safe Harbor 401(k) with employer contributions fully vested from day 1. ·         Paid time off and 11 paid holidays. ·         No-cost group term life/AD&D plan with optional supplemental coverage. ·         Pet insurance and monthly phone/internet stipend. ·         Tuition and professional training reimbursement. ·         Flexible remote work options in eligible states, supporting work-life balance. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps, such as interviews or additional assessments, are then made by their internal hiring team. Thank you for your interest! #LI-CL1

I need someone to come to my office to optimize and set up google adwords. My office is in White Plains, NY

Delaware Nation Industries/Emerging Technologies is seeking an experienced Enterprise Tools Administrator to support the Navy Forge contract. This person will be responsible for administering, configuring, and optimizing Jira and Confluence environments to support enterprise project management and collaboration. This position requires a Secret clearance and is a full-time, 5 days per week onsite role located in College Park, MD. The overarching objective is to ensure a secure, reliable, and efficient IT environment that enables Forge developers to rapidly and effectively develop and deploy ICS software. The Contractor shall provide IT Operations support for the FDE, encompassing Systems Administration and Cloud Engineering services. This person will work within a larger team construct and is required to effectively collaborate with government and other contractor personnel within an Agile development framework in the performance of this contract. A Secret Clearance is REQUIRED. A Security+ Certification is REQUIRED. This position is 100% onsite. This is a full time/permanent position with excellent benefits, and outstanding compensation including full medical, dental, 401K vacation and holiday pay. Requirements Required Experience • Minimum of 5 years of experience in Jira and Confluence Administration. Required Skills • Configuring and maintaining Jira and Confluence instances. • Automating Jira workflows. • Creating and modifying Jira projects. • Supporting, troubleshooting, and configuring Jira and Confluence plugins. Desired Skills • Experience with management of the Jira Big Picture plugin. • Aggregating Jira and Confluence data into live dashboards. • Integrating tools and applications with webhooks. Benefits Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”