ServiceNow Application Developer (Remote)

The Tsui Group is seeking a qualified and experienced candidate to join our aviation team as a IT Technical Support II in Los Angeles County with the following duties.  Position Description Summary  This position will follow established procedures to troubleshoot, coordinate and resolve systems or hardware related incidents. The position is responsible for the initial analysis, diagnosis and troubleshooting of events. Ensure reported production outages/incidents are communicated and resolved in an expeditious manner. Manage staff onboarding and offboarding processes. Provide helpdesk related support in all areas of IT functions for the Airport Development Group. Key Responsibilities: Answer incoming customer emails to the Help Desk.  Follow established procedures to diagnose and troubleshoot system issues.  Analyze, determine, and document reported production outages/incidents.  Determine severity, impact, and nature of incidents. Escalate as needed.  Communicate clearly with other team members.  Submit tickets for new service or applications requests in Freshdesk and IT Service-Now and other related tracking applications.  Complete onboarding or offboarding functions for staff being mobilized or demobilized.  Perform hardware and software installations.  Oversee deployments and relocations of staff at various locations throughout the airport footprint.  Provide IT support at Division-wide sponsored events.  Provide on-the-job training to new department staff members.  Provide computer orientation to new staff.  May assume other duties as required/needed.  Maybe required to work various shifts as needed. Candidate will need the ability to be mobile in order to visit different sites on campus to provide technical support.  Requirements Hardware and Infrastructure Experience: PC Hardware Troubleshooting Capable of diagnosing and resolving hardware component failures including motherboards, power supplies, memory and storage devices. Proficient in handling upgrades, replacements, and configurations.  Installation, Configuration, and Maintenance Experience:  Microsoft Office 365 Suite Proficient in deploying, troubleshooting, and providing user support for both standalone Microsoft Office and Microsoft 365 versions. Highly experienced with core productivity tools such as Word, Excel, PowerPoint, and Outlook, as well as collaboration and integration solutions like OneDrive and Teams  Education and Professional Experience: Bachelor's degree in computer science or related field preferred Minimum of 10 years of experience Other Requirements: Candidate must have access to company vehicle or be willing to use personal vehicle.  Must be able to lift at least 40 lbs.  Ability to organize short and long-term tasks and communicate status of tasks with clients and management.  Effective oral and written communication skill, with an ability to communicate complex issues to a non-technical audience.  Ability to work with others.  Self-starter with results driven focus.  Capability to assume additional responsibilities.  Demonstrated experience managing data coordination and conversion projects.  Benefits Salary Range: $94,000-$99,000 Medical, Vision, & Dental – 100% covered for the employee* Life and Disability Insurance 10.5 days of Vacation pay (Accrued) 6 days of Sick pay (Available Immediately) 10 days of Holiday pay (9 Holidays, 1 Personal Day) 3% Employer Contribution 401k (After 1 year of service) Monthly Stipend for Cell Phone Laptop for work purposes

At Interactive Strategies, our developers are the glue that unite great design with solid technology. We're looking for candidates who understand that front-end development is about more than technical skills, but creativity and attention to detail. We involve our developers in all aspects of our projects – therefore we’re seeking self-starters and passionate thinkers who can provide valuable ideas up-front and ensure that design concepts can be implemented effectively. We don’t use bloated frameworks like Bootstrap and pride ourselves on delivering lean, sleek web experiences. Attention to user experience, quality assurance, and accessibility is important. *This job is open to remote. QUALITIES YOU BRING TO THE TABLE: While we value your front-end development skills, your ability to thrive in our environment is equally as important. We're looking for a candidate with the following characteristics: Someone with the ability to always think one step ahead, catching problems before they happen Excellent communication skills and easy to work with Ability to apply critical, creative thinking and problem-solving to technology issues Curiosity to learn about new web technologies and approaches A team player who enjoys collaborating with others Well-organized and able to work under deadlines and multiple projects A highly motivated self-starter Requirements As a Front-End Developer at Interactive Strategies, we care most about the passion and talent you bring to the table. With that being said, requirements for this role include: Demonstrated knowledge of standards-compliant, responsive HTML & CSS Demonstrated knowledge of both vanilla Javascript and Javascript frameworks (specifically, React and/or Next.js) Strong understanding of usability across various device types and major web browsers Strong understanding of best practices for accessibility and WCAG 2 compliance (minimally AA) Experience with CSS preprocessors (SCSS, Sass, Less) and task-runners like Gulp Experience using Figma and Adobe Creative Suite for retrieving developer specifications and graphic assets A great eye for design accuracy, design consistency, and good instincts for how to improvise if a specific design is not provided NOTE: To be considered for this position, you must include samples of work showcasing your skill set. Please provide AT LEAST ONE of the following: a link to your portfolio website or PDF in your resume or cover letter a list of 3–5 website examples, along with a URL and a brief, specific description of your contributions for each a link to your GitHub, with clear direction to specific repos you would like us to review, along with a brief, specific description of your contributions for each Not required, but highly desired, knowledge includes any of the following: Design experience Git for version control Package managers (Yarn, npm, Composer) Build tools/task runners (Gulp, Webpack, Vite) Basic working knowledge of CMSes like Drupal, WordPress, and/or Sitecore Back-end or full-stack development experience (e.g., data architecture, PHP/MySQL) Experience with data fetching and working with external APIs Benefits We have a simple motto when it comes to company culture, "Everyone deserves to come to work and be happy." This means a few things: (1) we care as much about quality as we do about budgets, (2) we find the strengths in each employee and nurture them, (3) we encourage a culture that values innovation and creative freedom, and (4) we want you to have fun while you’re at the office. We may be an agency, but we understand that you have a life outside of work. We allow our employees creative freedom. We treat them with respect. We value their opinions. In that spirit, we offer the following benefits: Company-sponsored health, vision and dental insurance Pre-tax Flexible Spending Account (FSA) Profit sharing 4 weeks of vacation/sick time from day one; 5+ weeks at year 3 Company-paid short-term and long-term disability Company-paid life and AD&D insurance 11 paid holidays 401k with company match New business referral bonus Professional development opportunities Flexible work schedule Pre-tax DC Metro SmartBenefits Salary range: $75,000–$114,375 annually, commensurate with experience A little about us We're a well-respected interactive agency in downtown Washington, DC, known for deep strategic thinking. We strive to cultivate a collaborative, innovative environment where people feel valued, respected, and free to push creative boundaries—all while finding balance between work, home, and life outside the office. Interactive Strategies is a certified LGBTBE business and equal opportunity employer that values workplace diversity. We believe that diverse voices and viewpoints are critical to producing great work and helping our clients represent themselves effectively.

ABOUT CAMINO PARTNERS Camino Partners is a values led investment platform focused on enhancing consumers' lives. Knowing that where values guide, value grows, we partner with pioneering leaders to build enduring enterprise value forged with entrepreneurialism, open communication and integrity. Our leadership team steered every stage of KIND's growth from concept to multi-billion-dollar platform and now, our team of accomplished investors and strategic operators is putting that experience to work. Our bespoke approach to partnership allows us to be trusted thought partners along the business growth journey, helping companies solve meaningful consumer problems while charting a pathway to scalable and sustainable growth. Camino Partners also supports Daniel’s philanthropic organizations, The Lubetzky Family Foundation (LFF) and Builders Network. Both organizations are dedicated to finding creative solutions to society’s greatest challenges. They seek not only to build more empathetic, reflective and just communities fueled by the spirit of social entrepreneurship, but they work to overcome toxic social and political division by working to build bridges across lines of difference.   THE ROLE: INFORMATION TECHNOLOGY SUPPORT ANALYST The Information Technology Support Analyst provides essential technical support and troubleshooting for all hardware, software, and network-related issues for Camino Partners, LFF and Builders Network. This role ensures the smooth and efficient operation of all IT systems in this multi-organization environment, encompassing multiple Microsoft tenants and key applications like SmartSuite and Dynamics 365, with a focus on personalized service and attention to detail. This individual will report directly to the Director of Information Technology. KEY RESPONSIBILITIES User Support: Provide prompt and professional technical support to all team members via phone, email, chat, or in-person for computer hardware, software, network connectivity, and other IT-related issues. Microsoft Tenant Administration: Assist with the administration of multiple Microsoft tenants, including user account management, license assignment, and basic troubleshooting of Microsoft 365 services like Outlook, SharePoint, OneDrive and Teams. Troubleshooting & Problem Resolution: Diagnose and resolve a wide range of technical problems, from basic inquiries to more complex issues, escalating to the Director of IT when necessary. Jira Service Management: Utilize Jira Service Management to log, track, and manage all support requests and incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Documentation & Knowledge Management: Create and maintain comprehensive documentation in Confluence, including IT procedures, troubleshooting guides, FAQs, and user manuals, to support efficient problem resolution and knowledge sharing within the team. CRM Project Assistance (SmartSuite & Dynamics 365): Provide first-line support for SmartSuite and Microsoft Dynamics 365 CRM applications, addressing user queries and troubleshooting minor issues. Assist with user onboarding and training for SmartSuite and Dynamics 365, ensuring seamless adoption. Contribute to CRM data maintenance and cleanup activities as directed by the Director of IT. Support the implementation and enhancement of CRM workflows within both SmartSuite and Dynamics 365 environments. Collaborate with the Director of IT and other stakeholders to identify user needs and recommend improvements within the CRM systems. System Maintenance: Assist with installation, configuration, and maintenance of hardware, software, and peripherals, including workstations, printers, and mobile devices. Onboarding/Offboarding: Facilitate the onboarding process for new team members by setting up workstations, accounts (across relevant Microsoft tenants and CRM systems), and providing initial IT orientation. Manage the systems offboarding and laptop return for all team members who resign or are terminated.  Security: Adhere to and promote IT security policies and best practices within the family office environment, ensuring compliance across all Microsoft tenants and business applications. Collaboration: Work closely with the Director of IT on projects, system improvements, and strategic IT initiatives to enhance the overall IT environment. Projects: Research and implement technical products and services that will improve organizational efficiency and capabilities.  Requirements QUALIFICATIONS AND SKILLS Education: Associate's or Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent experience. Experience: 2-5 years of experience in an IT support or help desk role, preferably in a small IT team environment with exposure to multi-tenant and CRM environments. Technical Skills: Proficiency in troubleshooting Windows and macOS operating systems. Familiarity with Microsoft Office Suite, Google Workspace, and common business applications. Experience with multiple Microsoft tenants and their administration. Experience using Jira Service Management or similar for ticketing and incident tracking. Proficiency in creating and maintaining technical documentation, preferably in Confluence. Basic understanding of SmartSuite, Microsoft Dynamics 365, and similar platforms. Understanding of basic networking concepts (TCP/IP, DNS, DHCP). Experience with remote support tools and methodologies. Knowledge of Active Directory/Entra ID for user account management across different tenants. Soft Skills: Exceptional communication and interpersonal skills, with the ability to convey technical information clearly to non-technical users. Strong problem-solving and analytical abilities. Ability to research technical topics and locate appropriate solutions. Customer-centric approach with patience and empathy. Strong organizational skills and attention to detail. Ability to work independently and as part of a small team. Proactive and adaptable mindset, eager to learn new technologies and security best practices related to multi-tenant environments and CRM systems. Benefits WHAT CAMINO PARTNERS OFFERS: ·       Competitive annual base compensation ($65,000-$75,000) ·       Annual bonus potential and participation in our Long-Term Incentive Plan. ·       21 Days of Paid Time Off (pro-rated in the first year of service). ·       Hybrid work policy (3 days in office) and casual dress code. ·       Excellent health, dental & vision insurance with the employee portions of basic plans covered by Camino Partners at 100%. ·       Retirement savings program with company match. ·       Charitable gift matching program. ·       This role offers a unique opportunity to provide hands-on IT support in a close-knit professional environment, working closely with the Director of IT to maintain and improve the organization’s technology infrastructure. EEO STATEMENT At Camino Partners, we are committed to an equitable workplace where diversity in all its forms is championed. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal history, consistent with legal requirements. If you require a specifical accommodation, please let us know.

We are assisting an on-demand, autonomous ride-hailing company in hiring a Client Services Technicianto provide IT support to end-users. In this role, you will be responsible for fielding all incoming support requests, prioritizing/assigning them to the appropriate party, and ensuring that requests are addressed in a timely manner. We're looking for someone who has 1+ years of experience in a similar IT support role, including strong problem-solving skills, excellent written communication skills, and demonstrated time management skills. RATE: $40 to $45 per hour LENGTH: 6 months to 1 year with a high possibility of extension As a Client Services Technician, you'll: Provide onsite support 5 days per week. Manage Tier 1 support requests via emails, Slack, and Jira/ServiceNow service desk tickets. Manage, work, and track tickets in ticketing systems. Manage escalations to other IT staff. Identify and report support trends. Create, manage, and troubleshoot accounts and access via Active Directory. Requirements 1-3 years of experience in a similar IT Support role Analytical and problem-solving skills to troubleshoot and diagnose issues Demonstrated written communication skills to create useful support logs Time management skills to provide updates and fixes within a promised time frame Multitasking skills to assist multiple employees at once Observational skills to recognize warning signs that indicate potential problems Customer service skills to interact professionally and positively with employees and coworkers High-level knowledge of commonly used software, hardware, and applications Benefits Pre-tax commuter benefits Employer-subsidized healthcare benefits Flexible Spending Account for healthcare costs All costs covered for short- and long-term disability and life insurance 401k package Commitment: This is a full-time, ongoing contract position, open to candidates local to the Las Vegas area. contract position, open to candidates local to the Las Vegas area.

This position is posted by Jobgether on behalf of Zeitview (formerly DroneBase). We are currently looking for a Sr. Software Engineer in Massachusetts (USA). As a Senior Software Engineer, you will play a pivotal role in designing, building, and scaling the core features of a high-impact insights platform. You will collaborate closely with product, AI, and operations teams to deliver a robust, AI-first technology stack that serves customers across multiple industries, including renewable energy, telecom, utilities, and property management. This role offers the opportunity to work in a fast-paced, innovative environment, leveraging cloud-native architectures, modern development tools, and AI-assisted workflows to solve challenging technical problems. You will mentor team members, contribute to architectural decisions, and help shape the future of scalable, data-driven systems that deliver actionable insights globally. Accountabilities ·         Design, develop, and maintain backend services and APIs using Java and Spring. ·         Build scalable, secure, and reliable systems leveraging AWS cloud-native services. ·         Optimize PostgreSQL databases, including schema design, indexing, and query tuning. ·         Apply AI-assisted development tools to accelerate coding, improve quality, and explore innovative approaches. ·         Participate in technical design reviews, code reviews, and knowledge sharing. ·         Mentor junior engineers and foster a culture of continuous learning and experimentation. ·         Collaborate with cross-functional teams to deliver high-impact features and improve platform performance and observability. Requirements ·         10+ years of professional software development experience, with strong expertise in Java and Spring. ·         Deep experience with AWS services (EC2, Lambda, RDS, S3, API Gateway) and cloud-native architectures. ·         Strong proficiency in PostgreSQL and familiarity with NoSQL databases such as Elasticsearch. ·         Proven experience building and scaling RESTful APIs and microservices in event-driven architectures. ·         Daily practitioner of AI-assisted development using tools like Copilot, Claude, Codex, or Cursor. ·         Solid understanding of computer science fundamentals, data structures, algorithms, and distributed systems. ·         Experience with CI/CD pipelines, containerization (Docker/Kubernetes), and modern DevOps practices. ·         Excellent problem-solving, technical judgment, and communication skills, with a collaborative mindset. Benefits ·         Competitive compensation with equity through stock incentive program. ·         Comprehensive health insurance, including HSA and 100% coverage for you and your dependents. ·         100% paid dental and vision insurance. ·         Flexible work-from-home environment with autonomy and upward mobility. ·         Unlimited PTO with a strong focus on work-life balance and mental health. ·         Diverse, equitable, and inclusive culture where your voice matters. ·         Opportunity to contribute to mission-driven work accelerating renewable energy and sustainable infrastructure. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1

This position is posted by Jobgether on behalf of Trilogy Federal. We are currently looking for a Senior DevOps Engineer in Georgia (USA). This role offers the opportunity to lead the design, implementation, and maintenance of secure, scalable cloud-based DevOps solutions. The Senior DevOps Engineer will work on modernizing IT systems, including legacy applications, while embedding robust security practices across the development lifecycle. The position requires collaboration with technical teams, Agile workflows, and stakeholders to ensure high availability, efficiency, and compliance with federal security standards. The ideal candidate brings deep expertise in cloud platforms, CI/CD pipelines, and DevSecOps practices, while mentoring team members and integrating emerging technologies like containerization and AI. Occasional on-site visits may be required to support operational initiatives. Accountabilities ·         Design, implement, and maintain CI/CD pipelines using tools such as Jenkins, GitHub Actions, or Azure DevOps for secure and efficient application delivery. ·         Engineer cloud infrastructure on AWS or Azure, optimizing performance, scalability, and cost-efficiency while enforcing security controls (encryption, IAM policies). ·         Conduct security assessments, vulnerability scans, and risk mitigation to ensure compliance with FISMA, NIST, FIPS 140-2, and other federal standards. ·         Collaborate with Scrum Masters, Cloud Engineers, and Release Managers to integrate security practices into Agile sprints and release cycles. ·         Harden cloud environments and CI/CD pipelines, leveraging monitoring tools such as AWS CloudWatch or Azure Monitor to protect systems and data. ·         Support the migration of applications to cloud platforms, ensuring secure architecture, smooth transitions, and post-migration stability. ·         Utilize approved tools (Jira, GitHub, ServiceNow) to document workflows, configurations, and contribute to status reports on pipeline performance and security posture. ·         Troubleshoot DevOps and security-related issues to minimize downtime and maintain high availability for corporate services. ·         Integrate emerging technologies, including containerization (Docker, Kubernetes) and AI, to enhance DevOps processes. ·         Collaborate with stakeholders (COR, ISO) to address security requirements and deliver exceptional operational outcomes. ·         Provide mentorship and technical guidance to team members on DevOps tools, cloud security, and compliance best practices. ·         Participate in Agile ceremonies (sprint planning, retrospectives) to align DevOps and security efforts with team deliverables and VIP Lean-Agile frameworks. Requirements ·         Bachelor’s degree in Computer Science, IT, Cybersecurity, or related field (Master’s preferred). ·         Active certification in one of the following: AWS Solutions Architect (Associate or Professional), AWS DevOps Engineer (Professional), Azure Solutions Architect Expert, Azure DevOps Engineer Expert, or CISSP; additional DevOps/security certifications preferred. ·         8+ years of experience in DevOps engineering, cloud infrastructure, or cybersecurity, with exposure to federal or VA IT environments. ·         Hands-on expertise in CI/CD pipeline development, cloud platforms (AWS or Azure), and security implementation using tools like Terraform, Jenkins, and security scanners (Nessus, Qualys). ·         Strong technical, analytical, and problem-solving skills, with the ability to balance operational efficiency with security requirements. ·         Familiarity with VA security standards (FISMA, NIST, HIPAA) and VIP Lean-Agile framework highly desirable. ·         Proficiency in MS Office applications and approved tools (Jira, GitHub, ServiceNow). ·         Ability to adapt to evolving technical requirements and travel occasionally to Washington, D.C., as needed. Preferred Qualifications: ·         Experience with VA, VBA, or VHA systems. Benefits ·         Health, dental, and vision insurance ·         Optional FSA ·         Paid parental leave ·         Safe Harbor 401(k) with employer contributions fully vested from day 1 ·         Paid time off and 11 paid holidays ·         No-cost group term life/AD&D plan, optional supplemental coverage ·         Pet insurance ·         Monthly phone and internet stipend ·         Tuition and professional training reimbursement ·         Flexible remote work options available in eligible states (CO, CT, D.C., FL, GA, IL, MD, NY, SC, TX, VA) Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps, such as interviews or additional assessments, are then made by their internal hiring team. Thank you for your interest!   #LI-CL1