Growth Technician

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Plymouth Orthodontics | Plymouth is growing their team in Plymouth Who Are We? At Plymouth Orthodontics, we believe a healthy smile should come with a fantastic experience. Led by Dr. Ourania Vitsas, our boutique orthodontic practice in Plymouth, MA combines cutting-edge treatment with a welcoming, patient-first atmosphere. We’re a growing team that loves laughter, creativity, and delivering top-notch care. Join us in making orthodontics fun and approachable for every patient who walks through our door! Who Are We Looking For? Front Desk SUPERSTAR Wanted! FRONT DESK HOSPITALITY HERO WANTED – JOIN OUR ORTHODONTIC TEAM! Are you CRAZY ABOUT MAKING PEOPLE FEEL WELCOME? Do you love creating a WARM, POSITIVE VIBE wherever you go? At PLYMOUTH ORTHODONTICS, we believe every patient deserves an AMAZING EXPERIENCE — and it all starts at the front desk! We’re looking for a PART-TIME FRONT DESK COORDINATOR (16 HOURS/WEEK) who is passionate about HOSPITALITY and wants to be part of a team that truly cares. NO DENTAL OR ORTHODONTIC EXPERIENCE? NO PROBLEM! We’ll train the right person who has the right attitude. ✨ WHAT YOU’LL DO: Greet patients with genuine warmth and a smile that lights up the room Make everyone feel like a VIP from check-in to check-out Answer phones with friendliness and professionalism Schedule appointments and help manage patient flow Work with insurances and assist patients with coverage questions Keep our front desk area organized, welcoming, and sparkling clean Contribute your ENERGY AND IDEAS to our fun, collaborative team ✨ YOU ARE: OBSESSED WITH DELIVERING AMAZING CUSTOMER SERVICE Friendly, upbeat, and a true “people person” Organized and detail-oriented (you love checking things off a list!) A TEAM PLAYER who jumps in to help wherever needed EXCITED TO LEARN new skills in the orthodontic world ✨ SCHEDULE: Monday, Tuesday & Thursday: 10 AM – 2 PM 16 hours per week - a GREAT SCHEDULE FOR MOMS or anyone seeking consistent part-time hours With room for growth into more hours and additional days as our practice expands! Come join our team today!

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CDL / Box Truck Drivers wanted for a Home Delivery Independent Contractor opening! SE independent is looking for dedicated Owner-Operator/Independent Contractors to manage their own businesses within a local region/delivery market. Successful candidates will be expected to perform home deliveries and set up of new furniture and accessories for the customer base of a premier national furniture retailer. While having an opportunity to be home every evening, a successful Independent Contractor can potentially generate $100-150k+ in annual gross revenue. Home Daily, Local Routes Day shift hours Outstanding earnings potential $140,000+ annually Deliver furniture to customers and businesses 1099 position, Owner Operator Must have one FULL year of box truck driving experience - OR - CDL A or B Additional perks of Box truck / CDL drivers with SEIDS Weekly settlements Direct deposit Work Description: Physically delivering furniture into customer’s home Use a dispatch app, interact with customers, product handling & assembly, communicate as needed with dispatch/company representatives Verifiable CDL A, CDL B, or box truck commercial driving experience Owner Operator Background check Driving test Complete DOT Required drug and physical No recent DUI/DWI- 5 years 2 qualified helpers   #TS-SEIDS-HD_Pearl_Critical# SE Independent Delivery ServicesClick here to Apply Online

Join the Pool Troopers Team as a Pool Technician in Phoenix! At Pool Troopers, we're not just about maintaining swimming pools; we're about creating unforgettable experiences for our clients. From crystal-clear waters to pristine poolside environments, we take pride in delivering top-notch service that goes beyond expectations. Now, we're on the lookout for passionate individuals to join our growing team as Pool Technicians and embark on an exciting journey of growth and career opportunity! As a Pool Technician, you'll play a vital role in ensuring the cleanliness, safety, and functionality of our clients' swimming pools. You'll be responsible for maintaining optimal chemical levels, detecting potential issues, and providing exceptional service that leaves our clients wowed. Job Duties: Lift tools, chemicals, and equipment unassisted, ensuring proper handling and safety protocols. Conduct daily pool service and water maintenance using industry-standard chemicals and procedures. Perform routine maintenance on Salt Chlorination equipment and report any malfunctions promptly. Test water quality parameters to maintain optimal balance and safety. Clean pool filtration units and service circulation systems. Conduct safety checks to ensure equipment and fencing are in good working order. Keep accurate records of cleaning supplies, chemicals, and spare parts. Communicate effectively with clients regarding cleaning findings. Attend periodic safety and training sessions to enhance skills and knowledge. Requirements Must be at least 19 years of age. Valid driver's license with a clean driving record for at least 3 years. Ability to pass pre-employment background screening, drug screening, and MVR. High school diploma or equivalent. Prior pool service experience not required; we provide comprehensive training! Benefits Competitive Pay Hourly rate from $18 to $22 Medical, Dental & Vision Insurance 401k with Match Growth Opportunities Paid Time-Off Loyalty Bonuses Tuition Reimbursement Short & Long-Term

CDL / Box Truck Drivers wanted for a Home Delivery Independent Contractor opening! SE independent is looking for dedicated Owner-Operator/Independent Contractors to manage their own businesses within a local region/delivery market. Successful candidates will be expected to perform home deliveries and set up of new furniture and accessories for the customer base of a premier national furniture retailer. While having an opportunity to be home every evening, a successful Independent Contractor can potentially generate $100-150k+ in annual gross revenue. Home Daily, Local Routes Day shift hours Outstanding earnings potential $140,000+ annually Deliver furniture to customers and businesses 1099 position, Owner Operator Must have one FULL year of box truck driving experience - OR - CDL A or B Additional perks of Box truck / CDL drivers with SEIDS Weekly settlements Direct deposit Work Description: Physically delivering furniture into customer’s home Use a dispatch app, interact with customers, product handling & assembly, communicate as needed with dispatch/company representatives Verifiable CDL A, CDL B, or box truck commercial driving experience Owner Operator Background check Driving test Complete DOT Required drug and physical No recent DUI/DWI- 5 years 2 qualified helpers   #TS-SEIDS-HD_Pearl_Critical# SE Independent Delivery ServicesClick here to Apply Online