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TeleOps Operator

$29/hour

JHCareers LLC

Foster City, CA, USA

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Location: Foster City, CA, United States Work environment: In-person Expected pay amount$29.00 USD Per Hour Assignment length: 6 month contract Commitment: This is a full-time, 6-month ongoing contract position. It will be onsite and available to candidates who are local to the Foster City, CA area. Job Description: JH Careers, LLC. is helping an innovative, on-demand autonomous ride-hailing company hire a TeleOperations Operator to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system. As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure. Various Shifts Available: AM- 7:30am-4pm Wed-Sun Thurs-Mon Fri-Tues Sat-Wed PM- 3:30pm 12am Wed-Sun Thurs-Mon Fri-Tues Sat-Wed As a TeleOps Operator, you will: Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation. Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines. Assist in gathering performance metrics and reporting observations to improve system functionality. Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface. Follow company protocols and regulatory requirements to maintain high operational standards. Requirements Requirements Excellent driving history and no criminal history 2+ years of experience in operations, technical support, software testing, or a similar field Comfortable working with Windows and Linux operating systems; basic understanding of Quality Assurance testing principles. Excellent written and verbal communication skills Willingness to work flexible shift hours Bonus Qualifications: Experience with Quality Assurance testing or working in the autonomous vehicle industry Bachelor’s degree in STEM, analytics, or related field Basic understanding of data analysis to help build out and analyze metrics Strong familiarity with video game-style controls or simulation software. Benefits Benefits: Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs Employer covers all costs for short and long term disability and life insurance 401k package

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Foster City, CA, USA
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