Program Manager - TS w/ SCI eligibility

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

See here for all details: https://docs.google.com/document/d/1X5cwNcY91faFn9I_xf_QfOo3jwtSJhClji9_d86jiW4/edit?tab=t.0 Studio Availability The studio is open daily from 5:00 AM to midnight, offering 19 available class slots per day (a total of 133 slots weekly). Currently, only 25 of those 133 slots are filled, leaving significant availability. Please see schedule and open slots here. https://docs.google.com/spreadsheets/d/1lvJaOcdA3LXSc61aB7CgGf5rTjtjku3IbIITl5wHKHI/edit?userstoinvite=benjahminaross%40gmail.com&sharingaction=manageaccess&role=writer&gid=0#gid=0 Location Details Address: 12 E 18th St (just one block from Union Square, excellent foot traffic) Condition: Fully renovated in March 2025 ($400,000 gut renovation). Includes new flooring, lighting, furniture, bathroom fixtures, and a professionally designed interior. The space is cleaned twice daily by professional staff. Amenities & Equipment Audio: $60,000 premium sound system with excellent acoustics. Simply connect via iPhone (adapters provided) to play any playlist or track. Lighting: $40,000 customizable lighting system with full color options (natural white, warm yellow, red, green, blue, etc.) via a simple touch control pad. Equipment Provided: 50 Stakt Pro mats, 3 lb & 5 lb weights, sliders, towels, check-in area, 8 showers, bathrooms, and full lockers. Deal Structure Flexibility: Host any type of class (yoga, HIIT, mat workouts, dog yoga, candlelight sessions, etc.). Zero start-up costs. Choose your own class pricing (e.g., $20, $30, $40 per person). Profit split: 50/50. Example: A $40 class filled with 50 participants generates $2,000 in revenue. You receive $1,000. Payment is issued immediately after class. Full freedom: No investors, no long-term contracts, no commitments. Try one class, and if it doesn’t work out, you don’t have to return. Flexibility to cancel: If bookings don’t materialize, you can cancel without penalty.

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

Candidates must be able to read, write, and speak Spanish with a high degree of accuracy and understanding. A Spanish language proficiency test would be required before performing the work needed. Location: New York, NY (In-person assignments within a two-hour radius of USCIS field offices) Hours/Schedule: Each attorney or interpreter will be required to attend interviews in person, with approximately 5 hours per assignment: Concurrent employment permitted Training:Attorneys: 1 week (40 hours) Interpreters: 2 weeks (80 hours) Pay:Attorneys: $60+/hour, depending on experience Translators: $40-50/hour, depending on experience Requirements: InterpretersFluent in English and Spanish 6+ months of professional interpreting experience (legal background not required) Proficiency in note-taking techniques AttorneysFluent in English and Spanish J.D. degree from an ABA-accredited law school; active bar membership in good standing Strong client-facing skills, with the ability to guide clients through challenging experiences Immigration law or mock trial experience preferred, but not required Interested candidates are encouraged to apply with an updated resume in Wordformat. Please ensure your resume includes all relevant experience, licensure (if applicable), and location (city, state, and zip code). Resumes that do not reflect this information may not be considered. We look forward to working with you! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

Experienced Welder/Fabricators Wanted – Join All American Marine in Bellingham, WA! Are you passionate about welding? All American Marine is hiring full-time Aluminum Welder/Fabricators to join our dynamic team in Bellingham, WA, to build custom, high-quality, new construction vessels in a state-of-the-art, indoor facility. Job Details: Position: Aluminum Welder/Fabricator Location: Bellingham, WA (Zip Code: 98225) Schedule: Monday-Thursday, 6:00 AM - 4:30 PM (3-day weekends!) Pay Scale (Based on experience and skill level): Level 2: $25 - $32/hour + full benefits Benefits: Our benefits package adds an additional $4-$8 per hour in value and includes: Medical, dental, vision, and life insurance Paid vacation and holidays 401(k) with matching contributions Tuition assistance SHARE Plan (bonus opportunities) Fun team events and more! Career Growth: This role is perfect for those looking to build a career with a top company in marine manufacturing, building the industry’s most innovative vessels. How to Apply: If you're ready to apply, please complete our quick 1-3 minute, mobile-friendly application so that we can review your information. Please note: Applications are only accepted through our website; resumes sent by email will not be reviewed. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. Use the link below to apply: https://www.applicantpro.com/openings/allamericanmarine/jobs/3863089-399591 Don’t miss this chance to work with a supportive team in an industry-leading company! Use the link below to learn more about our incredible team! https://vimeo.com/1035401371