Customer Care Specialist

Amaze Health delivers concierge-style virtual care that feels like having a trusted “doctor friend” on call 24/7, for everything from sudden illnesses to chronic conditions and mental health. As a true partner, we simplify the healthcare maze, guiding patients with clarity, compassion, and confidence while empowering them to take control of their health. Beyond treatment, we provide partnership, helping people feel heard, supported, and cared for throughout their journey. Join us as we transform healthcare, one patient at a time. Amaze is seeking a compassionate and skilled Patient Advocate to join our dedicated team at our Denver office. We welcome professionals who are driven by empathy, continuous learning, and delivering patient-first solutions while working collaboratively in our dynamic office environment. As a Patient Advocate, you guide patients through the twists and turns of the healthcare system, making complex insurance and care processes clear, accessible, and less stressful every step of the way. This role is perfect for someone who finds purpose in helping others navigate complex systems, enjoys meaningful connections, and thrives in a collaborative, hybrid office-based environment. Responsibilities Make insurance understandable: Explain insurance coverage and costs in everyday language. Denials and appeals: Support patients through denials and appeals, managing paperwork and updates. Referrals: Coordinate referrals and prior authorizations for smooth access to care. Collaborate as a team: Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient issues. Innovate under pressure: Respond to emerging challenges with creative, patient-centered solutions that adapt to the realities and opportunities of virtual care Requirements Experience: At least 4 years working in a hospital or health insurance setting with direct experience in insurance processes, including financial counseling, patient financial services, and insurance follow-up. Certification: Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred. Education: High school diploma or equivalent required; Associate’s degree preferred. Language: Bilingual (Spanish/English) strongly preferred. Key Attribute: Tech-savvy and confident, with excellent communication skills to explain details clearly and calmly in a fast-paced office environment. Workspace: Ability to maintain a professional, focused environment and manage sensitive information with care. Location: This is hybrid position. With a growing team in the Dallas area - the team works in person in an office environment, as needed. Benefits An inclusive, team-driven culture where your voice is valued and collaboration is the norm. Opportunities to deepen your expertise in patient advocacy, insurance processes, and healthcare operations. A sense of mission—be part of a team that helps patients find clarity, access, and peace of mind at critical moments. A comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, and a 401(k) plan. Pay range for this position is $58,000 – $75,000 annually. If you’re ready to help patients overcome obstacles and simplify the healthcare journey, we’d love to meet you. Join us and see the difference you can make—one conversation at a time.

JOB DESCRIPTION Are you passionate about sports and helping toddlers and preschoolers stay active? Join our team at Amazing Athletes JumpBunch of Southern CT as a multi-sport coach for toddlers and preschoolers. As a JumpBunch coach, you will travel to different daycares and preschools instructing pre-planned sports curriculum to young children. You will teach these fun and engaging programs to encourage healthy habits and build confidence in young athletes while ensuring they have a great time! We are looking for enthusiastic and hard-working candidates that enjoy working with children at this vital point in their development. Requirements As a Preschool Multi-Sport and Fitness Coach, you will deliver high-energy classes focused on physical skill development through engaging and age-appropriate activities. We welcome individuals who are passionate about working with young children and can inspire them through sport! Weekday morning availability. Classes tend to run mainly between 9AM and 12PM. While afternoon shifts are available, the majority of hours will be between this 9AM - 12PM window. Prior experience working with children is required. Strong communication and interpersonal skills to motivate and connect with kids, school directors, and school staff. Must have access to a personal transportation vehicle. Coaches will be required to transport equipment to facilities. (Coaches do not have to provide their own equipment. All equipment is given to employee once fully trained) Must be at least 18 years of age and possess a clean criminal background check. Coaching experience is not required, but highly recommended. Any sports background is also highly recommended. Benefits Job Type: Part-time Pay: Starting training pay at $17.00 per hour with an increase once you become a lead coach. ***Staff is entitled to at least 1.5 hours minimum of pay each time they work.