Customer Care Specialist

CNA (Certified Nursing Assistant) - Gettysburg, PA JBR ID: (56405493) Position Highlights: Location: Gettysburg, PA 17325 Employment Type: Per Diem Shift: 07:00:00 - 15:00:00 Qualifications: Education: Completion of an accredited CNA (Certified Nursing Assistant) program. Licensure/Certifications: Active PA license and Current BLS Certification. At least one year of relevant field experience is required. Responsibilities: Assist patients with activities of daily living (ADLs), including bathing, dressing, and mobility. Monitor and report changes in patient condition to nursing staff. Support rehabilitation goals through therapeutic exercises and patient engagement. Maintain accurate patient records and ensure a clean, safe environment. Collaborate with interdisciplinary teams to deliver personalized care. About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Why Join Us? Competitive Compensation: Earn $16.91 - 19.37/hr. Comprehensive Benefits: Flexible per-diem scheduling and work schedule - at least once weekly with shift 07:00:00 - 15:00:00 options Professional Growth: Enhance your clinical skills in a supportive environment Impactful Work: Make a meaningful difference in the lives of patients recovering from illness, injury, or surgery. How to Apply: If you are a dedicated CNA (Certified Nursing Assistant) ready to contribute to patient recovery in a dynamic healthcare setting, submit your Resume/CV to hr@glhstaffing.com or call (800) 608-4025 to learn more about this opportunity and others. Greenlife Healthcare Staffing – Empowering Healthcare Professionals, Enriching Lives.

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year Requirements BA/BS in political science, communications, business, international affairs or related field. 2-5 years of relevant work experience. Proven track record in the area of customer relationship management. Professional and interpersonal skills required to develop and foster positive relationships. Project management proficiency. Technical proficiency in the areas of web based applications. Basic HTML knowledge. Outstanding communication skills (both verbal and written). Excellent analytical and organizational skills. Strong problem solving skills. Ability to research issues quickly and thoroughly and develop succinct messaging based on research. Ability to work independently and with minimal supervision, as well as a part of a team. Proficiency in Microsoft software suite and tools. General knowledge of the legislative process and interest in politics. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

Keeper Security is hiring an Escalations Engineer to provide advanced technical support and consulting for enterprise customers. This role requires deep technical expertise, strong troubleshooting skills, and the ability to communicate effectively with customers and internal teams. As the final escalation point for complex and high-impact issues, you will resolve technical challenges, guide customers on best practices, and help ensure seamless deployments of Keeper’s Privileged Access Management (PAM) solutions. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job As an Escalations Engineer, you will own resolution of the most complex customer cases, serving as a bridge between customers, B2B/consumer support, and Keeper’s engineering teams. You will troubleshoot advanced issues across Keeper’s platform, including Kubernetes, containerization, SSO/SCIM provisioning, and cloud integrations. Beyond solving escalations, you will contribute to improving product quality, advocate for customer needs, and help shape scalable escalation processes. Your goal is to not only resolve escalated cases efficiently but also empower customers to realize the full value of Keeper’s solutions. Responsibilities Provide expert-level support for Keeper’s Enterprise and MSP customers, managing escalations from Tier 1 and Tier 2 teams Troubleshoot complex issues across Keeper’s platform, including Kubernetes deployments, containerization, SSO/SCIM provisioning, Active Directory, and PAM integrations Act as the final escalation point for high-impact, time-sensitive cases, ensuring resolution within SLA commitments Engage directly with customers via email, video calls, and screen-sharing, providing personalized technical assistance Collaborate with Engineering, QA, and Product teams to resolve defects and advocate for customer-driven feature improvements Design and implement temporary workarounds when permanent fixes are pending, ensuring continuity of customer operations Contribute to technical documentation, tooling, and knowledge base resources to improve support efficiency Partner with the Escalations Engineering Team Lead to develop escalation processes, optimize troubleshooting workflows, and define support strategies Requirements 5+ years of experience in technical escalations, systems engineering, or advanced support roles Strong expertise in Kubernetes and containerization (Docker, cloud containers) Deep knowledge of Identity and Access Management (IAM) and Privileged Access Management (PAM) Proficiency with Active Directory, SSO (SAML 2.0), and SCIM provisioning Experience with cloud platforms (AWS, Azure, GCP) Excellent problem-solving and analytical skills, with the ability to quickly dissect and resolve complex issues Strong interpersonal and communication skills, with the ability to consult directly with enterprise customers Preferred Qualifications Experience with identity providers such as Okta and Entra ID, including Conditional Access Policies Background in security, IAM, or other enterprise SaaS solutions Prior experience working in high-security or compliance-driven environments (FedRAMP, IL5, SOC 2) Familiarity with Keeper’s platform and tools Ability to adapt quickly in a dynamic environment and mentor others in escalation processes Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

The Medical Instrument Technician (Perfusionist) is a specialized healthcare professional responsible for operating extracorporeal circulation equipment during medical procedures where it is necessary to temporarily support or replace a patient’s cardiopulmonary function. This includes heart-lung machines, blood oxygenators, and other circulatory support devices used during open-heart surgery and other critical cardiovascular procedures. Key Responsibilities: Operate and monitor heart-lung machines, ECMO (extracorporeal membrane oxygenation), intra-aortic balloon pumps, and autotransfusion equipment during surgical procedures. Collaborate with surgeons, anesthesiologists, and operating room teams to ensure optimal patient outcomes during cardiopulmonary bypass and related interventions. Prepare and prime perfusion circuits and equipment according to surgical and procedural requirements. Monitor patient’s physiological parameters, including blood gases, anticoagulation levels, hemodynamics, and metabolic status during procedures. Maintain and calibrate perfusion equipment and troubleshoot technical issues during use. Document perfusion procedures, data, medications used, and machine settings accurately in the medical record. Assist with equipment sterilization and infection control processes in accordance with hospital protocols. Stay up to date with industry advancements, certifications, and participate in continuing education. Requirements Qualifications: Education: Associate or Bachelor’s degree in perfusion technology or an equivalent health science field. Licensure/Certification: Certification by the American Board of Cardiovascular Perfusion (ABCP) preferred or required, depending on state regulation. Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certification required. Experience: Minimum 1–2 years of experience operating cardiopulmonary bypass equipment, or completion of an accredited perfusion training program. Skills & Abilities: Deep understanding of human cardiovascular and respiratory physiology. Excellent problem-solving and decision-making skills in high-pressure environments. Strong attention to detail and ability to follow protocols precisely. Ability to remain calm and focused during emergencies or complex surgical cases. Strong interpersonal communication and teamwork skills. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays)

Who We Are and Why Join Us At OnMed our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America’s public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust and outcomes of a clinic, with the rapid scalability of virtual care. At OnMed, every role, every day, is directly impacting the communities we serve. You’ll join a high-performing purpose-driven team, innovating to break down the barriers that keep people from the care they need. This is not just a job...it's a movement to bring access to healthcare where and when people need it most. It’s healthcare that shows up. Who You Are You are a highly skilled data analytics professional with deep expertise in Power BI, Tableau, and advanced analytics. You specialize in transforming complex data into actionable insights, compelling visual narratives, and impactful business reports that support strategic decision-making. With a strong focus on innovation and agility, you thrive in dynamic environments and are passionate about leveraging data and technology to improve access to quality healthcare. Requirements Role’s Responsibilities  Collaborate with developers, engineers, and leadership to design and optimize the Databricks environment, ensuring robust governance, performance monitoring, and continuous improvement through data-driven insights. Gather and synthesize business and technical data requirements; apply best practices to deliver impactful insights and reporting aligned with strategic objectives. Analyze large-scale datasets to uncover trends, patterns, and opportunities for operational and clinical enhancements. Ensure data quality, consistency, and reliability across all analytics and reporting platforms; proactively identify and resolve data gaps or quality issues. Develop and optimize complex SQL queries to support data integration, transformation, and reporting processes. Build and manage scalable data pipelines, leveraging Databricks and Azure-based solutions including Azure Data Factory and Azure API Management. Monitor and troubleshoot data workflows to ensure smooth and efficient operations, providing technical documentation and stakeholder support as needed. Support ad-hoc reporting and data requests with a strong emphasis on accuracy, clarity, and turnaround time. Stay current with industry trends in data analytics, visualization technologies, and evolving healthcare data standards. Perform other related role's responsibilities as assigned. Knowledge, Skills & Abilities Extensive experience in data science, analytics, statistical modeling, and ETL processes. Skilled in managing and interpreting large, complex datasets to generate meaningful business insights. Experienced in Agile engineering methodologies and collaborative development practices. Proficient in Power BI, Tableau, SQL, and Python for data analysis and visualization. Advanced SQL expertise, including writing and optimizing complex queries for performance and scalability. Strong understanding of Azure cloud services and architecture, with hands-on experience in cloud-based data solutions. Practical experience with Databricks and other modern data platforms and cloud data warehouses. Excellent problem-solving abilities and strong attention to detail in both technical and analytical tasks. Effective communicator with proven collaboration skills across technical and non-technical teams. Well-versed in data governance, security principles, and best practices for enterprise data management. Education & Experience Bachelor’s degree in Computer Science, Data Science, or a related field. 3–5 years of professional experience in data analytics, data science, or related roles. Required Technical Skills: Proficient in Power BI, Tableau, and SQL, with working experience in Databricks and Python. Preferred Skills: Familiarity with Azure or AWS, particularly in solving big data challenges; experience with C# and PySpark is a plus. Experience with AI tools is highly desirable. Background in healthcare data or experience within the healthcare industry is a strong advantage. Benefits Benefits OnMed provides a competitive salary and benefits package, including unlimited PTO and paid holidays. The base salary range for this role is $140,000 - $160,000 commensurate with the candidate's experience. OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law. #LI-HYBRID

Keeper Security is hiring Senior Systems Engineers to support and expand our Privileged Access Management (PAM) solutions. These are highly technical, customer-facing roles where you will design, troubleshoot, and optimize deployments while also engaging directly with enterprise clients. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job As a Senior Systems Engineer, you will combine deep technical expertise with strong customer-facing skills. You’ll troubleshoot complex deployment and configuration issues, consult with enterprise customers on best practices, and collaborate with internal product and engineering teams to drive continuous improvement. Kubernetes, container orchestration, and PAM/IAM integrations will be central to your work. Your goal is to not only resolve escalated cases efficiently but also empower customers to realize the full value of Keeper’s solutions. By analyzing customer problems you will dissect whether the issue is a functional gap or a product defect.  Responsibilities Provide expert-level technical support and consulting for Keeper’s Enterprise and MSP customers Design and optimize deployments of Keeper PAM, Keeper Connection Manager (KCM), and Keeper Secrets Manager (KSM) Troubleshoot complex product and integration issues, including Kubernetes, SSO/SCIM provisioning, Active Directory, and cloud services Engage directly with customers via email, video calls, and architecture reviews to deliver high-quality support and solutions Collaborate with Product, Engineering, and QA teams to escalate and resolve product defects, and advocate for enhancements Create internal documentation, tooling, and knowledge base content to improve support efficiency and customer self-service (Lead potential) Mentor junior engineers, guide technical strategy for PAM systems engineering, and support customer-facing escalations Requirements 5+ years of experience as a Systems Engineer or in a similar technical consulting/support rol Strong expertise with Kubernetes and containerization technologies (Docker, cloud containers) Deep knowledge of Identity and Access Management (IAM) and Privileged Access Management (PAM) Experience with Active Directory, SSO (SAML 2.0), and SCIM provisioning Strong background in networking (TCP/IP), virtualization (ESXi, Hyper-V), and cloud technologies (AWS, Azure) Excellent problem-solving skills and ability to engage directly with enterprise customers Exceptional communication and interpersonal skills Preferred Qualifications Experience with identity providers such as Okta and Entra ID, including Conditional Access Policies Prior experience working in high-security or compliance-driven environments (FedRAMP, IL5, SOC 2) Contributions to security, IAM, or Kubernetes-related open-source projects Ability to quickly learn complex systems and adapt to dynamic priorities Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt