Case Manager

The Staff Inservice Support Manager is responsible for building and managing customer support relationships regionally, with a focus on strategic initiatives that enhance customer satisfaction, streamline support operations, and drive continuous improvement. This role requires a forward-thinking approach to performance management, strong customer operations experience, and a global strategic mindset.  The ideal candidate is customer-focused, skilled at managing complex relationships, leveraging insights to improve the customer experience, and collaborating cross-functionally to align support functions with business goals. This position also includes data management, aircraft performance tracking, and operational logistics support, and works closely with internal teams such as Product Support Engineering and Aftermarket Operations to find timely solutions and escalate issues as needed.  Duties and Responsibilities: Define and execute a customer-facing support strategy aligned with the company’s vision and growth objectives  Support the development and implementation of tools and technologies that streamline support processes and improve team productivity, including automation and self-service options  Drive process improvements to increase efficiency, reduce customer wait times, and improve first-contact resolution rates  Develop and implement strategic objectives for improving customer satisfaction  Establish and track key performance indicators (KPIs) including customer satisfaction, response time, resolution time, and customer effort scores  Cultivate strong customer relationships to support mutual business goals  Ensure customer feedback is effectively communicated to product and engineering teams to drive product enhancements  Promote a culture of continuous improvement and professional development within the team  Leverage data analytics to identify trends, track performance, and inform support strategies  Present regular performance reports and insights to executive leadership  Use predictive analytics to proactively identify and mitigate potential support challenges, improving the overall customer journey  Requirements Core Qualifications: Bachelor’s degree in Product, Program Management, or Engineering  10+ years of experience in customer support, service operations, or a related field within Aerospace  7+ years in a senior customer-facing technical role  Proven track record of leading global customer support operations with measurable results  Strong strategic thinking, problem-solving, and data analysis skills  Demonstrated leadership and team-building experience with multi-regional teams  Strong communication and interpersonal skills, with a customer-first mindset  Familiarity with customer satisfaction metrics and reporting tools  Excellent written and verbal communication skills  Preferred Qualifications: Advanced degree or certifications in customer service operations, leadership, or analytics  Experience with CRM systems, customer self-service platforms, and analytics dashboards  Background in implementing digital transformation within a support organization  Benefits The starting pay range for this position is $112,100 to $134,500 per year however, the base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location. In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to: A home allowance to elevate your home workspace Discretionary bonus program Future financial security with a 401(k) program with a company match Paid time off covering vacations, personal time off, and sick days, capped off by an exciting year-end holiday shutdown Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off

Nurse Practitioner - Manhattan, NY (#1667) Medical, Dental, and Vision insurance Flexible Spending Account Paid Time Off Retirement Savings Commuter Benefits program Visa Sponsorship opportunities Location: Manhattan, NY Employment Type: Full-time Salary: $135,000 - $150,000 annually About Impact Recruiting Solutions: Impact Recruiting Solutions is a dedicated recruitment partner connecting healthcare professionals with rewarding opportunities. We collaborate with hospitals, clinics, and multi-specialty facilities to match skilled individuals with roles that align with their expertise and career aspirations. Position Overview Seeking a Nurse Practitioner to provide care within a nursing home setting in Manhattan. This is a night shift position, ideal for those seeking a dynamic role in long-term care. New graduates are welcome to apply. Responsibilities Provide comprehensive medical care to residents in a nursing home setting. Perform patient assessments, diagnose conditions, and develop treatment plans. Manage acute and chronic illnesses. Collaborate with physicians, nurses, and other healthcare staff. Respond to medical emergencies and changes in patient condition. Maintain accurate and timely documentation in electronic health records (EHR). Requirements Education: Master of Science in Nursing (MSN) from an accredited program. Licensure: Active New York State NP License (Required). Certification: Board Certified as a Nurse Practitioner (Required). Experience: Open to new graduates. Technical Skills: Proficiency in patient assessment, diagnosis, and treatment planning; EHR competency. Soft Skills: Compassion, strong critical thinking, excellent communication, empathy, and the ability to work independently during night shifts. Benefits Competitive Compensation: $135,000 - $150,000 per year Comprehensive Benefits: Competitive wages and comprehensive benefits package Medical, Dental, and Vision insurance Flexible Spending Account Paid Time Off, Retirement Savings Commuter Benefits program Visa Sponsorship opportunities Malpractice insurance coverage Loan repayment Flexible schedules Stable Employment Exclusive 20% Discount on Tuition Reduction with the local College Work Schedule: Full-time overnight shifts: 7 am - 7 pm or 7 pm - 7 am Stable Employment in a supportive environment. Professional Growth: Gain valuable experience in a collaborative and innovative setting. Impactful Work: Contribute to a mission-driven organization dedicated to improving patient outcomes for a vulnerable population.

Data Manager Status: Full-time, Exempt Reports to: Sr. Director Clinical Operations About the Role VahatiCor is a medical device startup developing breakthrough cardiovascular technologies, including Class III catheter-based systems. We operate with a purpose-driven, agile, and collaborative culture, where every team member contributes to advancing solutions that improve patient outcomes. We embrace the urgency of a startup environment while maintaining the highest standards of quality and compliance. Overview We are seeking an experienced Data Manager to lead the design, implementation, and management of clinical data systems that ensure the accuracy, integrity, and usability of our clinical trial data. The ideal candidate is proactive, technically skilled, hands-on, detail-oriented, and thrives in a dynamic setting where rapid execution and adaptability are critical. Key Responsibilities ·       Develop and maintain comprehensive  Data Management Plans (DMPs) for clinical studies. ·       Design and build Case Report Forms (CRFs) aligned with study protocols. ·       Implement CRFs within Electronic Data Capture (EDC) system to support site data entry. ·       Perform ongoing data cleaning and validation activities throughout the trial lifecycle. ·       Generate and manage data queries; identify and track trends, outliers, and inconsistencies in clinical datasets. ·       Collaborate cross-functionally with Clinical Operations, Biostatistics, and Regulatory teams to ensure high-quality, compliant data. ·       Conduct regular data reviews and reconciliation to maintain database integrity. ·       Support clinical study teams by providing data reports, listings, and metrics as needed. Qualifications ·       Bachelor’s degree in Life Sciences, Computer Science, or related field. ·       5+ years of experience in clinical data management within Class III regulated medical devices with a focus on catheter-based technologies. ·       Hands-on experience with EDC systems and CRF development. ·       Strong knowledge of GCP, FDA, and ICH guidelines related to clinical data management. ·       Demonstrated expertise in data cleaning, query generation, and issue resolution. ·       Ability to interpret clinical data, identify anomalies, and provide actionable insights. ·       Experience building or configuring EDC systems from the ground up (preferred). ·       Familiarity with cardiovascular clinical trials is strongly preferred. ·       Excellent communication, documentation and organizational skills ·       Thrives in a fast-paced startup environment. Eligibility Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. We are currently unable to sponsor H-1B visas. Location & Compensation This is an onsite role based in Santa Clara, CA, and is open to candidates living within a reasonable commuting distance of our office. T45 Labs is committed to fair and equitable pay practices, and compensation may include bonuses, equity, and benefits as part of the total rewards package. The anticipated salary range of this position is $125,000 to $170,000 annually, based on San Francisco Bay Area market data. Actual compensation will vary depending on factors such as years of experience and skills.

Air is a Creative Ops System for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised +$70m from world-class venture capital groups including Avenir, Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures. This role requires in-office attendance at least 3 days/week in New York City. We are looking for a Motion Designer to join Air and take ownership of how our brand comes alive through motion. This hire will play a critical role in shaping the visual language of our product and marketing by producing high-impact videos, social assets, and in-app animations that communicate Air’s value proposition with clarity and creativity. By driving engagement across sales, product adoption, and social channels, this person will directly contribute to Air’s growth, strengthen our category leadership, and help define the “space to breathe” brand philosophy through purposeful motion. The Role Core Responsibilities Create growth-driving product videos Create weekly product demo videos that support sales and marketing efforts. Design modular product demonstration videos showcasing product capabilities Create industry-specific demo content for DTC/Retail, Media & Entertainment, and Agency verticals Develop animated explainer series demonstrating Air's ROI value proposition and competitive advantages over DAMs/cloud storage Bolster organic and paid social with motion Produce social assets to support our content calendar and help increase social engagement rates Develop templated motion graphics system including animated intros, end cards, and interstitial elements for live-action video franchises, customer stories, and product demos Design and refresh scroll-stopping social ads that communicate Air's "space to breathe" brand philosophy through motion Help establish Air's product motion language Collaborate with product, design, and engineering to develop a motion design system for Air's product interface. Improve user engagement and feature adoption metrics Develop in-app motion graphics for feature announcements, onboarding sequences, and contextual tips that drive feature adoption Design micro-interactions and animated transitions that improve users understanding of Air functionality Conceptualize moments of delight through purposeful animations that reinforce Air's "space to breathe" philosophy within the product experience. Requirements Experience: 3+ years of motion design experience in a fast-paced, high-growth environment (ideally in SaaS or tech startups). Technical Ability: Highly proficient in After Effects, Motion, Adobe Creative Suite, Figma, and/or similar tools and collaborative design workflows. Bonus for experience with interactive prototyping tools, Lottie/JSON animation exports, and basic CSS/web animation principles for seamless developer handoff. Entrepreneurial Drive: You like to work in public, own problems end-to-end, and move with intentional speed - so your best ideas ship fast and make a visible dent. Obsessed with Winning: Everyone at Air plays to win, says the hard thing, and progresses every day while building genuine relationships. How We Work at Air Act like a driver: Take initiative and ownership without waiting to be told. Work in public: Share ideas openly, get feedback early, and collaborate across teams. Play to win: Aim high and bring creativity, adaptability, and focus to your work. Say the hard thing: Give and receive feedback with clarity and respect. Disagree and commit: Debate honestly, then align quickly to move forward together. Benefits Why Air? Growth and Impact: Join a rapidly scaling company with a mission to transform the creative ops space. Your work will have a direct, tangible impact on our ARR growth. Comprehensive Benefits: We offer competitive medical, dental, and vision insurance, along with dependent coverage. You’ll also enjoy a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days. Commitment to Diversity: We believe in the power of diverse perspectives and strive to create an inclusive culture that welcomes individuals from all backgrounds and experiences. Competitive Compensation: The compensation range for this role is USD $91,000 - $156,000 base salary. At Air, we’re committed to building a world-class team and helping every individual reach their full potential. If you're passionate about solving big problems and growing with an innovative company, we’d love to meet you!

DocMe360 is seeking a supervisory level Product Manager who is passionate about create innovative AI solutions in the public sector healthcare. In this role, you will lead the development and execution of AI-driven products, overseeing the entire product lifecycle from ideation to launch and beyond. You will work closely with cross-functional teams to create a Clinical AI tool for the Department of Veteran Affairs. Your responsibilities will include conducting market research, gathering product requirements, defining product vision and strategy, creating and managing a product roadmap and prioritizing features based on client feedback. You will serve as a scrum master to this small, agile team and strategy support for the client, ensuring that our AI solutions are aligned with DocMe360’s mission to improve healthcare outcomes through technology. Responsibilities Define and articulate the product vision, strategy, and roadmap for Clinical AI tools. Gather and prioritize product requirements from various stakeholders to inform product development. Collaborate with engineering, user experience and VA staff to ensure product feasibility and technical alignment. Develop user stories and workflows to guide product development. Monitor key product metrics to gauge performance and iterate based on user feedback. Communicate effectively with all stakeholders, articulating complex AI concepts in understandable terms. Ensure smooth product launches by coordinating with cross-functional teams. Stay up-to-date with the latest trends in AI, healthcare technology, and product management methodologies. Manage project team members ensuring quality, timely and accurate deliverables. Lead internal DocMe360 team members in their internal and professional growth. DocMe360 Values Delivery – Cultivating a culture of integrity and professionalism in every effort. Optimism – Promoting empowerment and a positive outlook on growth opportunities. Collaboration – Fostering teamwork and shared expertise to deliver impactful solutions. Motivation – Inspiring passion and purpose within teams and clients. Exploration – Encouraging the exploration of innovative technologies that enhance product offerings. Requirements 5+ years of product management experience, ideally within the AI or healthcare domain. Proven experience managing the entire product lifecycle from concept to launch. Strong understanding of AI technologies and their application in the healthcare sector. Exceptional analytical thinking and the ability to synthesize large amounts of data. Proficient in Agile methodologies and tools such as GitHub. Experience supervising one or more team members including creating and delivering annual performance reviews. Excellent communication and presentation skills, capable of explaining complex concepts to a broad audience. Strong project management skills with a focus on detail and organization. Ability to work collaboratively with cross-functional teams and foster a culture of innovation. Preferred Qualifications Experience with machine learning or natural language processing projects. Familiarity with user-centered design principles and best practices. Benefits Salary range for this role is $130,000 - $190,000 and will be based on skills and experience. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Work From Home

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!  Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!   Job Summary: The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.   Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. Notes patient arrival in Practice Management System (EMR). Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. Prepares necessary patient paperwork prior to patient’s appointment. Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary. Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions. Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment. Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR). Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required. Responsible for keeping the reception area clean and organized. Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out. Protects patients’ rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures, and reports changes as needed. Contributes to team effort by accomplishing related results, as needed. Routinely demonstrates superior customer service skills. Answers the telephone in a timely and polite manner. Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner. Other duties as assigned by Practice Manager or Area Practice Manager. Requirements High School Diploma required; Associates Degree preferred 1 year customer service experience in health care office preferred Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.