Caring for Family of Companies
Operations Multi Site Healthcare Manager

Beaverton, OR, USA
IS THIS YOU?
Passionate about professional and personal excellence
Driven by an inner sense of purpose to impact others in the world
Pro-active, innovative, and dedicated expert in your own unique area
Driven by a collaborative, whatever-it-takes, get-it-done mindset
THIS IS US - OUR CORE VALUES: At Caring for Family of Companies, we’re not just creating careers—we’re inviting you to be a part of something groundbreaking, filled with meaning and purpose. We are known for our:
NEXT LEVEL CARE - Our expansion and growth is driven by our commitment to delivering exceptional care to those who need it most. It's our goal to touch as many lives as possible.
PURPOSE AND EXCELLENCE - We are dedicated to creating invigorating and purpose-filled careers for our team of world-changers, where respect, collaboration, and excellence are at the core.
TEAMS OF TALENTED CONTRIBUTORS - We pride ourselves on creating opportunities for each individual to contribute and make a real impact.
FAMILY-LIKE SUPPORT - As a family-owned and family-focused in home care company, we cultivate teams of mission-focused experts who embody our vision and culture and provide joyful support to those we serve.
If you’re eager to join a thriving company that values your unique drive and dedication as an Operations Manager, EASY APPLY NOW - and join us in setting a higher standard for in-home senior care! Learn more about how we’re raising the bar in new ways in this quick 2-minute video at: https://www.youtube.com/watch?v=9RuitZ9CoKk.
ROLE HIGHLIGHTS - What to expect as an Operations Manager
As Operations Manager you are responsible for supporting multi-site branch office operations, including supporting quality assurance, positive Client outcomes, industry-compliant operations, Client and community relations, and licensing/survey support, and other organizational initiatives of the Company, including but not limited to the following:
Multi Site Operational Support
Travel frequently to serve as Interim Designee for vacancies in Operations roles for regional branches
Provide continued training, mentoring, and support for New Hire Operations Staff
Ensure operational continuity and stability amidst change
Direct and troubleshoot all operational questions and ideas toward centralized communication/questions board
Participate in weekly office meetings
Serve as on site support and guidance for licensing surveys
Industry Knowledge
Attend industry conferences on behalf of the Company, providing insights and recommendations
Compliance and Process Adherence
Ensure compliance with company policies as well as comprehensive licensing rules and regulations
Review operations processes for compliance, standardization, and efficiencies, illuminating issues, creating solutions, and making recommendations for changes as needed
Provide ongoing professional development as needed to ensure continuous compliance with policies, processes, and job duties
Provide training on new policies and processes, overseeing and ensuring implementation and standardization and full compliance across operating entities
Prepare regional branches for Licensing surveys by conducting regular quality enhancement internal evaluations
Quality Control and Positive Client Outcomes
Serve as point of contact and liaison between Clients and Case Managers, ensuring positive Client outcomes and optimization of services
Lead and conduct quality assurance internal evaluations to assess and enhance caliber of services provided, maximize use of all resources, and ensure regional branches are operating at peak performance
Identify challenges and propose solutions
Ensure any lingering deficiencies are timely rectified
Requirements
ROLE QUALIFICATIONS - What we look for:
Self Motivated, Go Getter, Pro-Active Mentality
Ability to take initiative and work independently
Display a results-driven, goal-oriented approach
Thrive working in a fast-paced, growth-oriented, deadline-driven team environment
Working Not Just Harder ... But Also Smarter
Cherish innovation
Have a high value for streamlined process and efficiency
Possess intuitive. strategic, and organized project management skills
Demonstrate outstanding attention to detail, ability to maintain accurate records, project management, documentation, organizational, and planning skills.
Excel at time management, with ability to handle multiple tasks in a fast-paced, deadline-driven environment, prioritizing tasks based on importance
Uncompromising Character
Exuberantly positive approach with no room for excuses
A solution-oriented, positive change agent
Cultural contribution - You echo the Company's overall goals, mission, and objectives - while also bringing your own positive values to the table.
Demonstrated sense of warmth, welcome, and professionalism
Commitment to excellence
Strong commitment to compliance
Penchant for accuracy, attention to detail and organization
Next Level Professionalism
Experience handling highly confidential and sensitive information. - and/or -knowledge of best practices for handling PHI as governed by HIPAA
Mature interpersonal, discretion, and judgment skills
Communication
Ability to articulate orally and in writing with respect, clarity, and consistency, providing frequent communication and relaying updates regularly
Excellent written and oral communication and fluency in English
Collaboration
Proven ability to work both independently and integrally as a part of a team, in a respectful and from a posture of "Let's do this ... together!"
Tech Savvy
Proficient in Microsoft Suite (Word, Excel, Sharepoint, Outlook)
Proficient with technology, software, and electronic devices
EDUCATION AND SPECIALIZED EXPERIENCE REQUIRED:
Specialized experience with the following:
At least 2 years of management level experience in healthcare operations
Prefer multi site experience
Educational requirements:
Bachelor’s or Master's degree in operations, management, or similar
Benefits
WELLNESS PORTFOLIO - It's Our Honor to Provide Wraparound Support, Including:
TIME TO RECHARGE - Paid Time Off and Paid Holidays
ABILITY TO THRIVE - Health, Dental, and Vision insurance: Up to 100% company contribution to plan premium for Employee, PLUS contribution for Dependents
INVESTING IN YOUR FUTURE - 401K Retirement Program - with Employer Match
PROVIDING FOR THOSE YOU LOVE - Company Paid $25,000 Life Insurance Policy
HELP FOR HARD TIMES - No-Cost Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
CARE FOR YOUR COMPANIONS - Pet Insurance – peace of mind that your pets will have the care they need
CAREER ELEVATION - Professional Development – ongoing education, wraparound support, and leadership coaching
VIP TRAINING - A Next-Level, Comprehensive Training and Orientation Week
UNBEATABLE CULTURE - A Family-First, Family-Focused Culture – and a supportive team to work alongside!