Warehouse Will Call Associate (Milpitas)

Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive. It may be expanded to include other duties and responsibilities as management may deem necessary from time to time. • Greet and assist customers and drivers in the Will Call area in a professional and courteous manner. • Pull, stage, and load rental orders accurately and in a timely manner. • Verify orders against contracts and packing slips to ensure completeness and accuracy. • Inspect rental equipment for cleanliness, damage, or missing parts before release. • Receive returned items, count and check them in, and report shortages, damages, or repairs needed. • Maintain organization and cleanliness of the Will Call area at all times. • Communicate effectively with sales, operations, and dispatch teams regarding customer orders and changes. • Operate warehouse equipment (forklifts, pallet jacks, dollies) safely and as trained. • Follow company safety procedures, including proper lifting techniques and use of PPE. • Assist in general warehouse duties as assigned (inventory, restocking, staging orders). QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience • High school diploma or equivalent preferred. • Previous warehouse, logistics, or customer service experience a plus. Language Skills • Bilingual in Spanish preferred Other Qualifications • Ability to read, write, and communicate effectively in English • Strong attention to detail and organizational skills. • Ability to work collaboratively with a team and independently when required. • Must be able to lift 50+ lbs and stand/walk for extended periods. • Valid driver’s license and clean record preferred (for equipment use). • Hold forklift certification preferred • Ability to travel nationwide for extended periods of time with short notice • Flexible schedule including night, weekends and overtime • Ability to read a tape measure using both metric and standard measuring systems • Mechanically inclined • Basic math skills