Lab Tech

Computer Production Technician Location: Vista, California (On-site, US Site Team) Employment Type: Hourly, Full-Time About Protectli Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our US site, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. Our team values collaboration, adaptability, and attention to detail in a hands-on environment. Role Overview We are seeking a Computer Production Technician to join our US site team. This role is primarily focused on assembling, testing, and shipping Protectli products while supporting day-to-day operations. While production is the main responsibility, candidates with customer service, technical support, or sales experience may have opportunities to assist with customer inquiries or troubleshooting as business needs arise. Protectli values team members who bring a variety of skills and interests, and growth opportunities are available based on performance and fit. This role reports directly to the US Site Operations Manager or Production Technician Lead. Key Responsibilities Assemble, test, and troubleshoot Protectli computers and network appliances. Follow established procedures for production, shipping, and returns. Maintain accurate records of builds, shipments, and inventory transactions. Ensure quality control and escalate issues when needed. Support cross-functional site operations, adapting to changing priorities. Contribute to a clean, safe, and organized work environment. Participate in problem-solving and suggest improvements to processes. Support customer inquiries (sales or support) as needed, with training provided. Adapt to shifting priorities while maintaining high quality standards. Requirements Strong attention to detail; ability to follow procedural steps precisely. Basic knowledge of computer hardware (RAM, CPU, storage, networking, etc.). Basic computer skills (Google Workspace, MS Office, or similar). Strong communication and teamwork abilities. Detail-oriented, adaptable, and willing to learn new skills. Ability to lift up to 40 lbs. and stand for extended periods. Authorized to work in the United States. Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM. Flexibility to work overtime hours or off-hours as needed with proper compensation. Preferred Qualities Prior experience in electronics assembly, production, or logistics. Experience in customer service, sales, or technical support. Ability to explain technical concepts in simple terms. Interest in IT, networking, or open-source systems. Ability to work independently with minimal supervision. Compensation & Benefits Hourly pay commensurate with experience between $20 - $25 per hour. Growth potential within the US site team (e.g., lead, combined roles, or specialized functions depending on fit and company needs). Eligible for full-time benefits package upon meeting employment requirements: Paid holidays and sick time Medical, dental, vision, and life insurance 401(k) with company match Opportunity to convert to salary and receive paid vacation Company perks including: Company-sponsored lunches 3 days per week Education & professional development reimbursement programs Sabbatical program after 5 years of continuous full time employment Why Join Protectli? As a Production Technician, you’ll gain hands-on experience with computer hardware while also having the chance to develop customer-facing skills. Whether your strengths are technical, organizational, or interpersonal, Protectli offers opportunities to grow with a company that values initiative and versatility.

Job Title: Software Technical Support Engineer Department: Support Position: Exempt, Full-Time Job Summary IPConfigure, Inc. is searching for a Software Technical Engineer to work closely with a dynamic team work directly with integrators and customers ranging from small installation companies to Fortune 100 corporations. The position is responsible solving the most challenging enterprise video management issues. You will work with other engineers to debug, troubleshoot, write scripts, and create solutions. You will document solutions and work with product groups to improve IPConfigure products. You will build and configure servers running IPConfigure software. The ideal candidate will work in person in the Norfolk, Virginia office. Duties/Responsibilities Communicate technically complex information with IPConfigure’s customers via telephone, written correspondence, and electronic services. Analyze customers’ problems and develop solutions to meet their needs. This will involve debugging, troubleshooting, writing scripts, and taking responsibility to see that the issue is fully resolved. Continually learn technologies and develop deep expertise in IPConfigure products. Apply that knowledge to real-world customer problems. Create advanced technical content including Knowledge Base articles, samples, whitepapers, and training. Identify and report both software bugs and customer suggestions. Additional Responsibilities Build servers that customers have ordered and install required software. Cycle new cameras through the lab for testing. Install network switches and run cables. Visit customer sites and troubleshoot issues if remote access is not available. Limited travel may be required to support company events. Occasional operation of electric forklifts, pallet stickers, and other material handling equipment (safety and compliance training provided). Requirements Excellent written and spoken English skills including the ability to provide clear instructions and communicate complex technical information effectively. Self-motivated, target oriented and able to work both independently and in a team environment and have a strong sense of ownership to drive customer issues till resolution. Networking background. Experience with Linux OR Windows system administration. Ability to build and troubleshoot servers. Customer support experience with over the phone and face to face communication. Debugging, troubleshooting skills are required. Strong problem solving skills are essential. Experience in Networking, Certificates, Authentication, TCP/UDP, Firewalls, Windows Server, and Linux is desired. Experience with Javascript, IIS, SQL Server, Active Directory, and Linux command line interfaces is a plus. Abide by all policies, rules and regulations of the company including applicable safety rules, regulations and procedures. All associates will perform duties as requested by management. Education Minimum of two-year degree in IT, CS, EE, or equivalent. Bonus Experience Helpdesk experience. Cloud or hosted infrastructure experience. Ability to write scripts for automation. Experience with RESTful Web APIs. Benefits Industry competitive salaries based on experience. Generous PTO and Work From Home Policy. Health, Vision, Dental, and Life insurance policies. Flexible Spending Account and Health Saving Account. 401K with company match. IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

Job Title: Online Passport Customer Service Representative Location: Sun Valley (In Office) Employment Type: Full-Time ⸻ About the Role We are seeking detail-oriented and customer-focused Online Passport Customer Service Representatives to assist applicants with their passport-related inquiries. This position involves providing guidance through the application process, answering questions about required documentation, troubleshooting online submission issues, and ensuring a smooth customer experience. ⸻ Key Responsibilities • Respond to customer inquiries via email, chat, and phone in a professional and timely manner • Form filling and printing shipping labels • Verify customer information and guide applicants on required documents • Troubleshoot basic technical issues customers may encounter on the portal • Escalate complex cases to the appropriate department when necessary • Maintain accurate records of customer interactions • Deliver excellent service while upholding confidentiality and security standards ⸻ Qualifications • Prior experience in customer service, call center • Strong written and verbal communication skills • Ability to work independently and manage multiple inquiries at once • Basic technical troubleshooting ability (navigating websites, guiding customers through online forms) • Strong attention to detail and organizational skills Plus • Typing speed - 40wpm+ • Photoshop ⸻ Benefits • Competitive hourly pay $18-25 • Flexible scheduling options (weekday and weekend shifts available) • Paid training and ongoing support ⸻ How to Apply Please submit your resume

This position is posted by Jobgether on behalf of Trilogy Federal. We are currently looking for a Test Automation Engineer in Georgia (USA). This role provides a dynamic opportunity to ensure the quality and reliability of critical IT systems through advanced test automation practices. The Test Automation Engineer will design, implement, and maintain automated test scripts across cloud and legacy environments, supporting fast-paced Agile development cycles. This position emphasizes collaboration with developers, integration leads, and stakeholders to deliver secure, high-quality solutions. The ideal candidate will bring expertise in test automation frameworks, CI/CD pipelines, and federal IT security standards, while mentoring team members and leveraging emerging technologies to optimize testing processes. Occasional on-site visits may be required. Accountabilities ·         Design, develop, and maintain automated test scripts covering functional, regression, performance, and integration testing for IT systems in cloud and legacy environments (AWS, Azure). ·         Implement and optimize test automation frameworks using tools such as Selenium, JUnit, TestNG, or Cucumber, integrated with CI/CD pipelines to support Agile releases. ·         Collaborate with Cloud Developers, Integration Leads, and Scrum Masters to define test strategies and ensure comprehensive requirements coverage within Agile sprints. ·         Execute automated tests, analyze results, report defects, and maintain detailed documentation using VA-approved tools (Jira, GitHub, ServiceNow). ·         Ensure all test cases align with federal security and privacy standards (FISMA, NIST 800-53, HIPAA), validating secure functionality and data protection. ·         Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to align testing efforts with the VIP Lean-Agile framework. ·         Optimize test automation processes to improve efficiency, reduce manual effort, and enhance the reliability of IT solutions. ·         Troubleshoot and resolve test failures, collaborating with development teams to identify root causes and implement timely fixes. ·         Integrate emerging testing technologies, such as AI-driven testing and containerized test environments, to support modernization and quality assurance initiatives. ·         Mentor team members on test automation tools, Agile testing practices, and quality assurance techniques, contributing to staff development initiatives. Requirements ·         Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field (Master’s preferred). ·         ISTQB Agile Tester Certification required; additional certifications (ISTQB Foundation, Selenium WebDriver, SAFe Agilist) preferred. ·         2–5 years of experience in test automation, software quality assurance, or related roles, ideally in federal or VA IT environments. ·         Hands-on experience with test automation tools such as Selenium, JUnit, Cucumber, and CI/CD integration (Jenkins, GitHub Actions). ·         Strong analytical, problem-solving, and attention-to-detail skills, with the ability to ensure software quality in dynamic, fast-paced environments. ·         Familiarity with federal security standards (FISMA, NIST, HIPAA) and Agile frameworks (VIP Lean-Agile) highly desirable. ·         Proficiency in MS Office and VA-approved tools (Jira, GitHub, ServiceNow). ·         Ability to adapt to evolving technical requirements and occasional travel to VA sites in Washington, D.C. ·         Ability to obtain a Public Trust Clearance. Preferred Qualifications: ·         Experience with VA, VBA, or VHA systems. ·         Knowledge of API/testing tools (Postman, SoapUI), modeling tools (Quest Toad Data Modeler), and build tools (IBM Installation Manager, WiX). Benefits ·         Annual salary: $50,000 - $60,000 (based on experience and qualifications). ·         Health, dental, and vision insurance coverage. ·         Optional FSA and paid parental leave. ·         Safe Harbor 401(k) with employer contributions fully vested from day 1. ·         Paid time off and 11 paid holidays. ·         No-cost group term life/AD&D plan with optional supplemental coverage. ·         Pet insurance and monthly phone/internet stipend. ·         Tuition and professional training reimbursement. ·         Flexible remote work options in eligible states, supporting work-life balance. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps, such as interviews or additional assessments, are then made by their internal hiring team. Thank you for your interest! #LI-CL1

We have an immediate need for the right candidate to start asap. We are not looking for part time or remote help. Please submit a resume or work history for consideration. Partial list of Responsibilities: Receive, inventory and unbox new equipment Build, install and repair medical equipment Program new equipment Upgrade or decommission old equipment Create spreadsheets for new equipment inventory Skills and Qualifications: Mechanical inclined and attention to detail Works with integrity and ethically Instantly inspires the trust of others Self-motivator Excellent customer service Meets commitments High degree of professionalism Creative thinking and adapts to change Dependability Requirements: Driver's License and dependable car Must be 21 Must have basic computer skills High School Diploma or equivalent Ability to communicate clearly, written and verbally Ability to travel overnight when the area gets slow Basic understanding of Microsoft Office, Word and Excel Must have a valid driver’s license and a good driving record Able to lift and/or move 50+ pounds frequently and in a safe manner Successful completion of drug test and background check Pay Rate: $25/hour (Mon-Fri, Hours vary) Benefits: Paid Training, long term career, opportunity to go full time Job Type: Full-time 8-12 hour shifts Day shift Monday to Friday Experience: service technician: 1 year (Preferred but not required) Education: High school or equivalent (Required) Work Location: NY Multiple locations Pay Frequency: Weekly every Friday via direct deposit We are a family owned and operated company located on the South side of Indianapolis. SCT Wireless has been in business and serving our nationwide customers for over 14 years

This position is posted by Jobgether on behalf of Trilogy Federal. We are currently looking for a DevOps Engineer/Security Specialist in Virginia. This role offers an exciting opportunity to lead the design, implementation, and security of cloud-based systems supporting critical government IT operations. The DevOps Engineer/Security Specialist will work with cross-functional teams to modernize legacy applications, establish robust DevSecOps pipelines, and ensure compliance with federal cybersecurity standards. The position combines hands-on engineering with strategic guidance, emphasizing cloud architecture, CI/CD automation, and secure software delivery. The ideal candidate thrives in a collaborative, fast-paced environment, mentoring colleagues while delivering scalable, secure solutions. This role also provides partial remote flexibility, with occasional on-site visits to support client needs. Accountabilities ·         Design, implement, and maintain secure Continuous Integration/Continuous Delivery (CI/CD) pipelines using tools such as Jenkins, GitHub Actions, or Azure DevOps. ·         Engineer cloud infrastructure on AWS or Azure, optimizing for performance, scalability, cost-efficiency, and embedded security controls. ·         Conduct security assessments, vulnerability scans, and risk mitigation activities in line with federal standards (FISMA, NIST 800-53, FIPS 140-2). ·         Collaborate with Scrum Masters, Cloud Engineers, and Release Managers to integrate security practices into Agile sprints and release cycles. ·         Harden cloud environments and CI/CD pipelines against threats, implementing monitoring tools and security best practices. ·         Support migration of applications to cloud platforms, ensuring secure architecture design, seamless transitions, and operational stability. ·         Document workflows, security configurations, and maintain status reporting using approved tools (e.g., Jira, ServiceNow). ·         Troubleshoot DevOps and security issues, minimizing downtime and ensuring high availability. ·         Integrate emerging technologies, including containerization (Docker, Kubernetes) and AI, into DevOps workflows. ·         Provide technical expertise and mentorship on cloud security, DevOps tools, and federal compliance standards. Requirements ·         Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (Master’s preferred). ·         Active certification in at least one: AWS Solutions Architect (Associate/Professional), AWS DevOps Engineer (Professional), Azure Solutions Architect Expert, Azure DevOps Engineer Expert, or CISSP. Additional DevOps or security certifications preferred. ·         5+ years of experience in DevOps, cloud infrastructure, or cybersecurity, preferably in federal or VA IT environments. ·         Hands-on expertise in CI/CD pipeline development, cloud platforms (AWS/Azure), and security implementation tools such as Terraform, Jenkins, Nessus, and Qualys. ·         Strong technical, analytical, and problem-solving skills with the ability to balance operational efficiency and security. ·         Familiarity with federal cybersecurity standards (FISMA, NIST, HIPAA) and Lean-Agile frameworks. ·         Proficiency with MS Office and VA-approved tools (Jira, GitHub, ServiceNow). ·         Ability to adapt to evolving technical and security requirements and travel occasionally to client sites in Washington, D.C. Preferred Qualifications: ·         Previous experience with VA, VBA, or VHA environments. Benefits ·         Competitive annual salary: $65,000 - $75,000 (based on experience and qualifications). ·         Health, dental, and vision insurance coverage. ·         Optional FSA and paid parental leave. ·         Safe Harbor 401(k) with employer contributions fully vested from day 1. ·         Paid time off and 11 paid holidays. ·         No-cost group term life/AD&D coverage and optional supplemental plans. ·         Pet insurance and monthly phone/internet stipend. ·         Tuition and professional training reimbursement. ·         Supportive work-life balance and flexible virtual employment options in eligible states. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps, such as interviews or additional assessments, are then made by their internal hiring team. Thank you for your interest!   #LI-CL1