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We are looking for expertise as a Fiber Optic Expert, Digital Creator, or Technical Consultant who may be a perfect fit for what we need. DC Metro IT Help LLC is seeking an experienced fiber optic trainer to provide hands-on online training for our fiber professionals. We already have OWL fiber optic testers available, and the training will focus on: Fundamentals of fiber optic testing (single-mode and multimode) Setup, calibration, certification, and troubleshooting Hands-on use of OWL testers (optical sources and power meters) Connector testing and repair (LC/LC and LC/CS) using precision tools Schedule & Compensation: $250 per weekend session Training spread across 2 Saturdays and Sundays (EST – USA local time) If you have the background and interest to deliver this training, please reply with your experience, availability, and contact details.

Inspiroz is seeking a driven, detail-oriented part-time School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

Get Trained in Low Voltage Wiring – $500 Training Fee (Reimbursed if You Join Our Team!) 📍 Training Location: Manassas, VA Looking to get into a hands-on, high-demand career? We’re offering professional training in: 🔌 Low Voltage Wiring 🔐 Access Control Systems 🎥 Video Surveillance Systems ⚡ Basic Electronics Training Fee: $500 ✅ We will reimburse your training fee if you stay and work with us after a 90-day probationary period! ✅ Requirements: High School Diploma or GED Reliable transportation to training site Clean background (FBI fingerprint check required) Good communication skills Ability to lift 50–75 lbs Must not be afraid of heights – work may require use of ladders and elevated surfaces 📩 Send us your resume today to be considered! Spots are limited — don’t wait! 👨‍🔧We are also a certified IT & Security Training School offering DCJS (Department of Criminal Justice Services) certified training. This provides additional career development options in the security and technology sectors — whether you're interested in becoming a Service technician, installer, or security professional.

Job Title: Product & Go-to-Market Strategy Lead Location: New York NY (Travel Required) – No sponsorship available Employment Type: Full-Time About Madison Ave Consulting Madison Ave Consulting is the team behind Pulse, our Salesforce-native product designed to give organizations clear, actionable visibility into their projects, resources, and outcomes. As a Salesforce consulting partner, we built Pulse to bridge the gap between technology and business goals, helping leaders make smarter decisions with real-time insights directly inside Salesforce. About the Role We are looking for an experienced leader to take ownership of the go-to-market strategy, product roadmap, and partner/channel enablement for our Salesforce solution, Pulse. In this role, you’ll bring proven expertise in driving SaaS product growth. Requirements Key Responsibilities Go-to-Market Leadership: Develop and execute GTM strategies for our Salesforce Product “Pulse”, aligning with Madison Ave’s ideal customer profile and growth objectives. Lead product launch readiness, ensuring seamless, packaging, and sales enablement across teams. Partner with Sales, Finance, and Operations to surface risks, identify opportunities, and drive course corrections in real time. Coordinate and lead product demos and presentations for internal and external stakeholders. Product Strategy & Management: Own the roadmap for Pulse, driving product-led growth. Translate customer and partner feedback into actionable product requirements. Work with development teams to prioritize features that improve customer experience, profitability, and scalability. Channel & Partner Enablement: Strengthen collaboration with value-added reseller (VAR) and partner networks to expand reach and maximize customer lifetime value. Enable partners through marketing collateral, training, and operational tools that drive adoption and revenue growth. Qualifications 4+ years of experience in Product Management, GTM Strategy, Revenue/Commercial Operations, or Channel Enablement (SaaS required, Salesforce strongly  preferred). Proven track record of driving revenue growth through product strategy and/or partner-led channels. Deep understanding of mid-market buyer needs and the levers that drive adoption and retention. Strong forecasting, planning, and execution skills with comfort operating in fast-paced environments. Excellent executive presence with the ability to influence cross-functional stakeholders and external partners. Analytical mindset with the ability to translate data into strategic decisions. Benefits Why Madison Ave Consulting? Join a high-performing team of seasoned Salesforce professionals Be part of a growing consultancy rooted in healthcare and enterprise delivery Enjoy flexible remote work, a collaborative and respectful culture, and a focus on professional growth Work on meaningful Salesforce projects that drive real impact for clients Represent Madison Ave at client engagements, Salesforce events, and industry conferences

We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. To be a successful help desk technician, you should be well-versed in all aspects of computer systems configuration, set up, and maintenance. You should also have excellent interpersonal and communication skills. Help Desk Technician Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on troubleshooting and diagnosing problems. Gaining feedback from customers to improve training methods. Writing and editing training manuals. Running reports and analyzing common complaints and problems. Help Desk Technician Requirements: An Associate's degree in computer science or related field. A strong working knowledge of computer systems, hardware, and software. Good problem-solving, analytical, and team-working skills. Excellent communication and interpersonal skills. An openness to learning new technologies.

PURPOSE OF POSITION The Workday Technical Manager requires a high level of expertise in Workday security, integrations, and reporting. Serving the MD Connect Workday Consortium, the Workday Technical Manager will lead a team leveraging Workday applications that cross HR, finance, payroll and Adaptive. This role will be responsible for the day-to-day operation and scheduling of the various leads based on current priorities and needs. Additionally, the incumbent will work collaboratively with the Consortium’s HR, Finance, IT leaders, and MD state organizations that interface with the Consortium. RESPONSIBILITIES Service Operations and Customer Support: Provides guidance and leadership to constituent consortium teams to maximize the benefits of Workday in solving problems and enhancing operations.  Interfaces with Workday to maintain knowledge of product enhancement and security updates, and communicates knowledge with appropriate central and campus team members. Offers insights and recommendations to streamline Workday cross-application processes, improve data accuracy, and enhance the user experience. Maintains documentation of cross-application-related system configurations, processes, and changes. Supports training efforts for tenants and cross-application activities. Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets). Liaises with appropriate central and campus compliance and data privacy leads. Troubleshoots technical issues, identifies root causes, and implements solutions to ensure system stability and reliability. Technology Advancement: Analyzes existing technology processes, conducts gap analyses, and contributes to the design and transformation of workflows. Recommends technologies that align with the institutions’ goals. Advises on best practices for optimizing the use of Workday cross-application features. Develops systems and structures as templates for institutions to use in the execution of internal and cross-cutting projects. Leads Workday cross-application (e.g., reporting, integrations, and security) system upgrades, enhancements, testing validation, and the overall performance of Workday. Collaborates across the Workday support teams and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities.  Stays abreast of Workday releases, new features, and best practices. Implements technology changes as needed to optimize system performance. Leadership: Serves as a key liaison with third parties and other internal stakeholders supporting automation. Works with campus stakeholders and the user community to identify and scope process and system improvement. Works with the executive director to facilitate the cross-application governance groups and prioritization of processes. Leads and supervises projects and activities to implement best practices and drive business growth. ANNUAL SALARY: $140,000-$180,000 Requirements MINIMUM QUALIFICATIONS Required Education Level/Certifications: Bachelor’s degree. Related experience may be substituted for the education requirement on a year-for-year basis with one year of full-time experience equivalent to 30 college undergraduate credits. Required Experience: Two (2) years’ hands-on experience with Workday security, integration, and reporting in a post-production environment. Supervisory experience. Required Knowledge/Skills/Abilities: Thorough knowledge of Workday cross-applications. Experience configuring Workday cross-applications. Excellent verbal and written communication skills; ability to communicate clearly and concisely across technology and business teams. Ability to clearly define business challenges and identify and communicate technical and business changes required to address them. Ability to drive decision-making through a consensus-building approach. PREFERRED QUALIFICATIONS Preferred Education Level/Certifications: Workday Pro Certification – security, integrations, reporting Preferred Experience: Workday experience in a higher education environment. Experience with Adaptive Financial Planning Experience with Adaptive Workforce Planning Experience with Prism Analytics Experience with People Analytics Benefits Paid Leave: 22 days of annual leave, 15 days of sick & safe leave, 15 holidays, 3 personal leave days, 12 weeks paid parental leave Health Benefits: Comprehensive medical, dental, and vision coverage with flexible spending accounts. Retirement Plans: Mandatory and supplemental options with major providers like Fidelity and TIAA. Life Insurance: Optional term life and AD&D benefits through MetLife. Tuition Benefits: Tuition remission for employees and their families. Training & Development: Free professional development conferences and unlimited LinkedIn Learning access. Credit Union Access: Membership eligibility for SECU, Maryland’s largest credit union. Employee Assistance Program (EAP): Free counseling, legal, financial, and work-life support services. Click to learn more.