Bilingual Dayshift Dispatcher Needed (South Austin)

Full job description Valor PayTech is a rapidly-growing FinTech offering innovative, advanced, and secure all-in-one payment technology solutions for ISOs, merchants, and new business owners. We are seeking a Technical Support Specialist to assist customers by providing product and service information and resolving technical issues. Job Responsibilities: Deliver comprehensive technical support for company products and services to both existing and prospective customers. Apply strong knowledge of payments concepts, hardware components and software applications. Program, configure and deploy merchant terminals and software. Provide frontline customer support, including hardware/software troubleshooting and diagnosis. Effectively handle both merchant requests and product issues with a keen sense of urgency, ensuring timely resolution. Establish and maintain relationships with merchants. Requirements and Qualifications: 2+ years' customer service experience providing technical support required Knowledge of POS (point of sale) industry hardware, software, and procurement a plus Related experience in the computer technical support field, onsite technician experience a plus Proficient in Microsoft Excel and Outlook required Proven ability to work in a fast-paced and dynamic environment Must be able to adapt and learn new skills in a fast-paced industry Excellent communication both oral and written Self-motivated, team player, detail-oriented, and well-organized; Passion for technology and desire to solve problem Learn and utilize software programs quickly and efficiently Superior problem-solving and troubleshooting skills This position offers a base pay in the range of USD $22-26 hourly plus a comprehensive benefits package including: Medical/dental with choice between plans Flexible PTO Retirement benefits; 401k with up to 4% employer match Valor PayTech offers an innovative, collaborative culture where employees are encouraged to share ideas. We strive to promote from within and offer opportunities to learn and progress your career in a dynamic, fast-paced environment. Job Type: Full-time Pay: $22.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Experience: technical support: 2 years (Required) Ability to Commute: Jericho, NY 11753 (Required) Work Location: In person

Control Risks is looking for dedicated Junior GSOC Operators to join a strong GSOC program for a global technology company. The Junior Operators will play an essential role in safeguarding our client's onsite assets and employees by providing alarm monitoring capabilities. This position will help cover 24/7/365 on a 4x12 shift schedule. This will require the candidate to work 4 days on of 12 hour shifts, followed by 4 days off. This role will cover the night shift. Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly. Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders. Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis. Support the execution of security protocols and procedures as directed by leadership to maintain a safe environment. Engage in regular training to uphold knowledge of security trends, technologies, and procedures. Collaborate with cross-functional teams to enhance security processes and upgrade incident response strategies. Requirements 0+ years of experience in a GSOC, Security Operations, or similar role working in the technology sector Associates degree or Bachelors degree in History, Political Science, Criminal Justice, or related areas of study preferred. Working knowledge of security systems, incident response protocols, and emergency management. Demonstrated ability to handle high-pressure situations and make sound decisions under stress. Excellent communication skills, both written and verbal, with the ability to present information clearly. Strong analytical skills with the capacity to assess complex situations and manage multiple tasks simultaneously. Proficient in using security technology and software applications related to monitoring and reporting. Capability to work flexible hours, including overnight shifts, weekends, and holidays as needed. The base salary range for this position in California is $68640 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.

We are looking for computer technicians with level 2 experience in all types of computer repairs, malware, virus, adware adding new hard drive, RAM, video cards etc. Work your own hours at our shop, be your own boss. Pay well above average basic on experience. Please text for more information. Thank You!

About Us SBA Home North Carolina - The first production facility in the USA by SBA Group, a furniture manufacturer from EU member in Lithuania, with operations starting in late 2025. Over 250 talented professionals will work here and build their careers. It will be a highly robotic and automated factory with products reaching millions of homes in the US. Today we are seeking for IT support technician to join our team. Key Responsibilities: Provide first and second-level technical support for end users (Windows 10/11). Diagnose and resolve hardware issues (e.g., desktops, laptops, peripherals). Reinstall and configure operating systems (mainly Windows). Install, configure, and maintain software applications. Set up and maintain network and local printers/scanners. Perform routine maintenance of IT equipment and systems. Support users with Microsoft Office, email configuration, and basic networking issues. Maintain inventory of IT assets and perform equipment handovers. Document incidents and solutions in a helpdesk/ticketing system. Assist with onboarding/offboarding of employees (device setup, account creation, etc.). Escalate complex issues to higher-level support if needed. We believe you: Experience in IT support/helpdesk roles . Good understanding of Windows operating systems (Windows 10/11). Experience with PC/laptop reinstallation, imaging, and recovery tools. Experience with Raspberry PI configuration. Solid knowledge of computer hardware and peripherals. Familiarity with printer setup, drivers, and maintenance . Understanding of basic networking (TCP/IP, DHCP, DNS, Wi-Fi). Experience with Microsoft 365 environment (Outlook, Teams, OneDrive). Ability to troubleshoot both software and hardware issues independently. Good problem-solving skills and customer service mindset. Strong communication skills and ability to explain technical issues to non-technical users. Ability to prioritize tasks and work under pressure. Preferred Qualifications: Experience with ticketing/helpdesk system Jira. Basic knowledge of Active Directory . Familiarity with remote support tool Axence. Driver’s license. We offer: Leading compensation plans; Competitive benefit package (Health, Dental, and Vision); Paid holidays, sick days, and PTO; Career advancement opportunities; Safe and supportive work environment; We bring a strong winners' culture with a positive and friendly team that is being guided by three core values: passion to win, leadership in invention and ownership spirit.

Hill Country Help Desk, a growing Wimberley based Managed IT Service Provider, is looking for a part time project manager/office assistant. This positions offer hands-on training, with opportunities to earn Microsoft and Veeam certifications. The role has potential for future growth within the company. 20 hours a week $15-$17/hr. Please email hiring@hillcountryhelpdesk.com with your resume.

Who we are looking for: TP-Link Systems Inc. is seeking an independent, energetic, and tech-savvy professional to join our dynamic U.S.-based Community team. We’re looking for a motivated individual who thrives on learning, tackling new challenges, and driving meaningful contributions to our team and company. The ideal candidate will have a passion for community engagement and technical support, helping enhance the customer experience while fostering growth and collaboration. What are the needs of the position? Community (Forum) Engagement: Engage & Support Members: Actively interact with community members to understand their concerns, provide timely responses, and share valuable content that enhances their experience. Foster Participation: Encourage meaningful discussions and active engagement by creating a welcoming and collaborative forum environment. Content Contribution: Create and publish relevant content, such as Stories or Knowledgebase articles, tailored to the needs of the community. Content Moderation: Monitor, review, and remove spam or content that violates community guidelines, ensuring a safe and constructive environment. Technical Support: Community Assistance: Provide prompt and effective technical support for Omada and VIGI product lines by responding to member inquiries, troubleshooting issues, and ensuring timely resolutions. Issue Identification & Resolution: Investigate and troubleshoot reported bugs, security concerns, and hardware/software anomalies raised by community members, offering solutions or guidance. Platform Support & Escalation: Identify and report platform-related concerns, escalating critical issues to engineering or development teams while ensuring clear communication. Engineering Liaison: Serve as a bridge between community members and the Engineering team, escalating unresolved concerns and facilitating effective technical collaboration. Requirements What Skills will you need? Communication Skills: Demonstrate strong verbal and written communication abilities to interact effectively with community members, colleagues, external contacts, and management. Convey complex technical concepts in a clear, user-friendly manner to support diverse audiences. Organizational & Multi-tasking Skills: Maintain a highly organized, adaptable approach to managing multiple projects while ensuring effective time management. Stay motivated and flexible in dynamic environments, responding efficiently to evolving priorities. Technical Skills: Possess in-depth knowledge of products and technologies used in business and enterprise network environments. Demonstrate proficiency in troubleshooting both common and complex networking product issues. Utilize web-based, app, and command-line interfaces to effectively manage and support networked products. Customer Service Skills: Engage effectively with customers to resolve concerns and maintain high satisfaction levels. Prioritize user experience and engagement in all interactions, ensuring professional and responsive support. Education and Experience: Required Qualifications: Community Engagement Expertise: Minimum of 2 years of experience managing or contributing to a community or public forum. Technical Support Experience: At least 2 years of Business Product Technical Support experience, providing solutions for enterprise-level concerns. Analytical & Reporting Skills: Ability to produce detailed reports identifying known and potential issues, offering data-driven resolution strategies. Software Proficiency: Strong command of Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook. Industry Knowledge: Understanding of a vertical industry and its unique challenges in product support and community engagement. Preferred Qualifications: Educational Background: Bachelor's degree from an accredited college, demonstrating a strong academic foundation. Technical Certifications: Relevant industry certifications (e.g., CCNA, Network+, AWS, A+, etc.), validating technical expertise. Creative & Media Experience: Familiarity with Adobe Creative Cloud applications, including Photoshop, Premiere Pro, and After Effects, for content enhancement. Benefits Salary: $70K - $85K annually + Bonus WHAT WE'RE ALL ABOUT: TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business. Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team. We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.