Spanish English In Office Bi-lingual Customer Service Advocate

Position: Event Setup Crew Location: Great Park, Irvine, CA Schedule: Event-based, all shifts available (variable hours) Compensation: $17.00 per hour ***** Please text 714-515-2642 *** ** Or Call 877-900-0714 (option #2)****** Job Description: We are looking for responsible and hardworking individuals to join our event setup crew at Great Park, Irvine. This is an event-based position that requires schedule flexibility. Responsibilities: Assist with the setup and takedown of equipment, furniture, and event materials Follow supervisor instructions to ensure the event is ready on time Maintain a safe and organized work environment Work collaboratively with other team members during event preparations Requirements: Bilingual in Spanish is a big plus Ability to work flexible shifts, including weekends and evenings Able to lift and move moderately heavy items Positive attitude and a team-oriented mindset Punctual and dependable 📲 Apply Now – Start ASAP!

PURPOSE Under frequent general supervision from the Service Supervisor and Vice President of Operations, this individual will be responsible for the proper and timely dispatching of service technicians for JMG Security Systems. This position is responsible for a basic understanding of alarm systems, arming, disarming and functionality of alarm systems. This position is responsible for learning proper installation techniques and quality standards which may assist in resolving customer issues without having to dispatch a technician to the client’s location. The Dispatcher is the liaison between JMG Security Systems and the customer and is responsible for providing customer care which exceeds the customers’ expectations and meets the company Values and Mission statements. ROLE AND RESPONSIBILITIES • Coordinate our technician's work routes via email and phone. • Facilitate communication between our client companies, customers, and our technicians. • Help resolve customer conflicts over the telephone. • Schedule and complete service tickets • Communicate well with technicians to create organized workflow and eliminate errors. • Enter information into our database and perform simple administrative functions. • Track and organize installer and technician paperwork. • Provide administrative support such as preparing reports and other duties as assigned. • Accurately completes timecards. • Maintain a professional appearance at all times. • Interface and assist all JMG team members with technical information necessary to improve service to our customers. • Ensure customer satisfaction by providing complete and accurate information to the customer on all service requests to a customer’s site. • Performs daily routines and reports as required by management. • Communicates scheduling issues with the Service Manager • Be reliable and team oriented. • Be very detail oriented and organized. • Be able to work in a fast-paced, multi-tasking environment. • Present a pleasant, professional phone image. • Have strong verbal and written communication skills. • Have exceptional interpersonal skills. • Prior dispatch experience a plus. • Have solid Customer Service Experience QUALIFICATIONS AND EDUCATION REQUIREMENTS Education - High School diploma or equivalent. Previous Experience - A minimum of one year of customer service experience. Certificates, Licenses, Registrations - Must have, or be able to pass current Alarm Company Employee registration requirements as issued through California Bureau of Security and Investigative Services REQUIRED SKILLS Special Skills and/or Desirable Qualifications - Must be an effective communicator of project status. Must be able to work with a variety of people of all skill levels to ensure the timely completion of the project. Must be capable of learning and using the appropriate software and electronic tools provided by JMG to competently install all assigned projects. Candidate must be capable of working during times of high workloads. Language Skills - Strong written and verbal communication skills a must. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Must be able to effectively deal with all problems arising from the installation. Effective negotiation and good analytical skills. Good time management, organizational and multitasking skills. Ability to plan each day while adapting to constant interruptions. Ability to treat employees with respect at all times. Math Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percents and to interpret bar graphs. Computer Skills - Working knowledge of Windows Operating System, Microsoft Office, including Word, Excel, Access, and Outlook. Physical Demands - While performing the duties of this job, the employee is regularly/frequently required to sit at a desk for extended periods of time while performing basic computer/office functions. The employee is regularly/frequently required to use hands to finger, handle or feel objects, push or pull objects, equipment or controls and talk or hear. The noise level in the work environment is usually medium to moderate. Monday through Friday 8 hour shift JMG is a growing company in need of exceptional people who thrive on success and reward. If this is you, please apply through our Career page on our website www.jmgsecurity.com/careers JMG is proud to be an Equal Opportunity Employer - Corporate office is located in Fountain Valley, California.

PURPOSE Under frequent general supervision from the Data Entry Supervisor, the Data Entry clerk will provide assistance to the customers, technicians and sales personnel calling for assistance with their central station information, signals, zones, passwords and other sensitive and confidential data. This position will also interact with and provide a point of coordination between management, technicians in the field, sales staff, and billing/accounting (audit functioning and billing verification) to ensure all completed installations, transfers and systems that are loaded at the Central Station proceed with minimum difficulty and results in overall exceptional customer satisfaction. ROLE AND RESPONSIBILITIES • Answers incoming phone calls from customers -- assist with questions regarding alarm activations, actuals, etc. • Produce reports (no timer test, no activity test, service ticket follow up) and input data in the customer’s database file. • Review MasWeb account history with client and fax/email histories as needed. • Trouble shooting problems/issues with clients with respect to their accounts (either service related or understanding their alarm activity or system); • Ensure customer satisfaction by answering the telephone promptly, courteously & professionally at all times, in addition to supporting all internal customers in the same manner. • Assist with special projects on an as needed basis. • Assist with auditing NMC invoice vs. accounting system to ensure that we are not monitoring systems which are cancelled. • Refers non-routine questions & inquiries to supervisor. QUALIFICATIONS AND EDUCATION REQUIREMENTS • Education - High School diploma or equivalent. • Previous Experience – A minimum of 3 years in the data entry, clerical or customer service field or a related position. • Certificates, Licenses, Registrations – Must have, or be able to pass current Alarm Company Employee registration requirements as issued through California Bureau of Security and Investigative Services. REQUIRED SKILLS • Special Skills and/or Desirable Qualifications – Ability to handle a high volume of telephone calls with excellent telephone skills. Experience in coordinating projects from start to finish with strong detail orientation. Ability to work overtime if needed. Good time management, organizational and multitasking skills. Must be able to work during times of high workloads. Must be able to work with a variety of people of all skill levels. • Language Skills – Strong written and verbal communication skills a must. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Reasoning Ability – Ability to define problems, collect data, establish facts, and draw valid conclusions. Must be able to effectively deal with all problems arising from the management of several construction/customer projects simultaneously. Effective negotiation and excellent analytical skills. Strong time management, organizational and multitasking skills. Ability to plan each day while adapting to constant interruptions. Ability to maintain employee confidentiality and treat employees with respect at all times. • Computer Skills - Working knowledge of Windows XP, Microsoft Office, including Word, Excel, Access, and Outlook. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly/frequently required to use hands to finger, handle or feel objects, equipment or controls and talk or hear. The employee must occasionally lift and/or move up to 25 lbs. The employee must be able to drive, sit, walk, stand, bend, reach with hands and arms, stoop, kneel, crouch, crawl, climb and balance. Specific vision and abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regular attendance is required. The noise level in the work environment is usually medium to moderate. JMG is a growing company in need of exceptional people who thrive on success and reward. If this is you, please apply through our Career page on our website https://jmgsecurity.com/about/careers/ JMG is proud to be an Equal Opportunity Employer - Corporate office is located in Fountain Valley, California.

PURPOSE The Service Billing Coordinator’s primary focus is to provide administrative support for the VP of Operations and Service Dispatch personnel. In this capacity the individual is responsible for tracking and recording data relevant to day-to-day functions of the Tech Support, Service and Fire Test Teams. The Service Coordinator also processes service tickets and creates the necessary invoices for JMG’s customer base and performs other project functions as required. In this role the Customer Service Coordinator performs the following functions: ESSENTIAL RESPONSIBILITIES The Service Coordinator is responsible for assisting the VP of Operations and their department. The coordinator is responsible for managing the service billing for the department. Primary Duties and Responsibilities: • Receives completed service tickets from field service technicians and determines what is billable and not billable and prepares the invoice accordingly. • Produces pricing of all service tickets and creates invoices for billable tickets. • Enters all non-billable information into warranty report. • Assists in providing pricing information for field technicians who have been asked for price quotes on more complicated service requests • Provides alternative back-up support for: o NOTT/Trouble Report o Answering incoming calls for dispatch o Has additional responsibility for special projects and other assignments. Standards of Performance: The Service Billing Coordinator is doing an excellent job when the following occurs: • All billing processes take place so that there are never more than 2 days of billing in the queue. • Assist technicians who need pricing information for quotes within the hour the requests are made. QUALIFICATIONS AND EDUCATION REQUIREMENTS Education - High School diploma or equivalent. Previous Experience - A minimum of one year of hands-on experience in the fire alarm industry in an installation, sales or service environment. Certificates, Licenses, Registrations – Must have, or be able to pass current Alarm Company Employee registration requirements as issued through California Bureau of Security and Investigative Services. REQUIRED SKILLS Special Skills and/or Desirable Qualifications - Must be an effective communicator of project status. Must be able to work with a variety of people of all skill levels to ensure the timely completion of the project. Must be capable of learning and using the appropriate software and electronic tools provided by JMG to competently install all assigned projects. Individual must be capable of working during times of high workloads. Language Skills – Strong written and verbal communication skills a must. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Reasoning Ability – Ability to define problems, collect data, establish facts, and draw valid conclusions. Must be able to effectively deal with all problems arising from the installation. Effective negotiation and good analytical skills. Good time management, organizational and multitasking skills. Ability to plan each day while adapting to constant interruptions. Ability to treat employees with respect at all times. Math Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentages and to interpret bar graphs. Computer Skills - Working knowledge of basic computer functions as well as working knowledge of Windows Operating System, Microsoft Office, including Word, Excel, Access, and Outlook. Physical Demands – While performing the duties of this job, the employee is regularly/frequently required to sit at a desk for extended periods of time while performing basic computer/office functions. The employee is regularly/frequently required to use hands to finger, handle or feel objects, push or pull objects, equipment or controls and talk or hear. The noise level in the work environment is usually medium to moderate. Monday through Friday 8 hour shift JMG is a growing company in need of exceptional people who thrive on success and reward. If this is you, please apply through our Career page on our website https://jmgsecurity.com/about/careers/ JMG is proud to be an Equal Opportunity Employer - Corporate office is located in Fountain Valley, California.

The Phoenix Shop is now hiring for a full time Sales Associate position. After reading the following description, of what we are looking for as an ideal candidate, please come to Phoenix Shop and fill out an application. When you turn in your application check to see if the Supervisor is available to meet you in person. We are looking for an outgoing and friendly candidate to join our fabulous team. Schedule flexibility is a must. We sell wares from all over the world, including books from local authors, boutique and hand knit clothing, musical instruments, ceramics, handcrafted local jewelry, garden accouterments, stationary, paintings by local artists and much more. We offer an excellent benefits package including a profit sharing/401(k) plan and group medical insurance for full time employees; shift meals; Paid Sick Leave, paid Vacation Time Off and food, beverage, and merchandise discounts. Situated in the world-renowned beauty of the Big Sur coast line, Nepenthe Restaurant, Cafe Kevah and the Phoenix shop are all located on the same property 30 miles south of Carmel overlooking the Pacific Ocean. Nepenthe was founded in 1949, the Phoenix shop was opened in 1964 and the Cafe Kevah was opened in 1992, all which are still operated by the children and grandchildren of the founders, who are carrying on the traditions of family hospitality - a hallmark of the business.

Gas attendant/ Customer service representative position in Eugene, Oregon. We are seeking someone who has a flexible schedule and weekend availability. Requirement: Basic math skills to perform cash change calculations. 18+ years of age. Punctuality Duties: Demonstrate accurate cash transactions, change calculation. Greet customers. Process cash and credit card transactions. Maintain and secure a balanced till. Provide excellent customer service. Respond to customer requests. Stock inventory Maintain a clean environment. Job Type: Part Time $16 per hour