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Customer Service Representative (Spanish speaker) - Chicago, Part-Time,

$18-20/hour

WHIZZ

Chicago, IL, USA

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Customer Service Representative Position: Customer Service Representative Location: On site, Chicago Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $18 to $20 per hour, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story! Why Choose Whizz: Competitive Salary: Earn between $18 - $20 per hour, based on your skills and experience. Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter. Salary Growth Potential: Show your commitment and watch your salary grow. Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months. Responsibilities: Advise current and prospective customers. Communicate effectively with customers in person. Explain bike features and functions to customers. Assist customers in choosing a bicycle model, battery type, accessories and services. Manage customer onboarding and payments. Maintain document flow related to sales transactions. Working with current clients, including inspecting bikes and issuing fines. Managing client accounts and requests in the ERP system, specialized automation tools (such as chatbots), and other software and applications used by the company. Prepare and submit necessary reports related to sales, inventory, and store operations. Adhere to the organization of the store to maintain a welcoming environment. Track inventory levels and ensure accurate stock levels. Coordinate stock transfer and fulfillment as needed. Assist with store opening and store closing duties, as required. Perform general office and administrative tasks. Perform other duties as assigned by the direct supervisor to support store operations and ensure smooth workflow. Be flexible and available to work shifts across Monday through Sunday, as scheduled. Requirements Exceptional written and verbal communication skills. Ability to build rapport and effectively engage with diverse personalities. Proficiency in Microsoft Office and Google Sheets, with a strong command of productivity tools. Outstanding multitasking capabilities, ensuring efficiency in a dynamic environment. Flexibility and availability to work on both weekdays and weekends. Benefits Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays. Training Provided: We believe in empowering you to reach new heights. Commute on Us: Make your daily journey smoother and cost-effective. 401(k) Retirement Plan: Invest in your future. Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour Shifts: Balance work and life seamlessly. Competitive Salary: $18- $20 per hour.

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Chicago, IL, USA
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workable

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