Customer Service (Port Saint Lucie)

Full time, no prior experience necessary, will train the right person. The position starts at $15/hour. Pay is every Thursday by direct deposit, We are looking for a friendly, detail-oriented Customer Service Representative in a fast-paced print, trophy, and sign shop environment. This role involves direct communication with customers to take orders, provide quotes, answer questions, and ensure their custom products are completed accurately and on time. You’ll be the face of our business and play a key role in delivering outstanding service from start to finish. Key Responsibilities: Greet and assist walk-in customers, answer phone calls, and respond to emails in a timely and professional manner Guide customers through the ordering process for custom prints, trophies, plaques, signage, banners, Provide accurate pricing quotes and timelines for projects based on customer specifications Manage orders, inventory, and a little AR/filing and a little of other misc. office duties. Collaborate with the production team to ensure customer instructions are clear and deadlines are met Review proofs with customers for accuracy in design, spelling, and layout before production Handle customer concerns, resolve issues, and ensure customer satisfaction Support inventory and restocking of commonly used items and materials Requirements: 1+ year of customer service experience, preferably in a retail or production setting Strong communication and interpersonal skills Ability to multitask, stay organized, and manage multiple orders at once Basic computer skills; familiarity with emails Strong attention to detail — especially with names, dates, and spelling Comfortable working in a deadline-driven, detail environment Professional and positive attitude with a willingness to learn. Submit your resume and a brief cover letter explaining why you're a great fit for this position.