Browse
···
Log in / Register

Dispatcher/Customer Service Representative

$25-26

Hunter Recruitment Advisors

Romeo, MI, USA

Favourites
Share

Description

DISPATCHER/CUSTOMER SERVICE REPRESENTATIVE Romeo, MI Established in 1997 Metro Electric Engineering Technologies is a family-owned and operated electrical contracting business performing electrical construction services in Southern Michigan for the commercial and industrial industries, along with service work in residential communities.  Metro Electric takes pride in employing high-quality individuals. Our team provides quality workmanship with exceptional services, honesty and integrity. We are looking for a Dispatcher/Customer Service Representative who supports the the day-to-day operations of the company by efficiently scheduling and dispatching technicians to calls. This role requires the dispatcher to think critically to ensure they are dispatching the best-fit technician for the call. What We Offer Competitive Pay $25.00 - $26.00/hr. Hours: 7:30am - 4:00pm, Monday - Friday Medical, Dental and Vision Insurance Company Retirement Plan Paid Vacation Paid Holidays Growth Opportunities Awesome Team Culture! At Metro Electric, we treat you like family! We’re a family business, and we treat every employee like family. We’ve built our company around teamwork, respect, and personal growth. We want all our employees to be happy and successful, so we take a genuine interest in every person on our team, and we strive to help them achieve their personal and professional goals. Are you ready to join the Metro Electric family? Apply today! We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or Veteran status. Requirements 2+ years of experience in home services (electric, plumbing, HVAC, windows, doors, etc.) Professional and customer-focused personality Service Titan experience preferred, not required Self-starter, reliable, etc. Present and communicate professionally (written and verbal) Excellent interpersonal communication skills on a professional and technical level Able to work both independently and as part of a team Good judgment skills and the ability to make decisions quickly Strong knowledge of Microsoft Excel, Word and PowerPoint Must be a critical thinker - Strong English composition skills Telephone etiquette and working knowledge of email systems Ability to read a map and knowledge of service area Ability to develop tools that create efficiencies within department High School Diploma or equivalent What You Will Do The Dispatcher reports to the Operations Manager. Dispatch all service calls to ensure maximum scheduling efficiency without compromising client satisfaction. Manage the dispatch board to keep field personnel on the move and generating revenue. Make every effort to compress call scheduling effectively and maximize productivity. Keep the dispatch board full with scheduled jobs. Notify operations manager if schedule is not full after all attempts have been made. Notify clients ahead of time without fail if the technician is not going to arrive at their home within the scheduled time window and re-scheduling the time at the client’s convenience. This is the dispatcher’s responsibility, not the call taker. Share responsibility to ensure that all technicians arrive at their designated appointments ON TIME. Monitor & respond to technicians on the Service titan dispatch board in a timely manner. Confirmation Calls – Confirm all appointments with customers and make changes as necessary. Answer phones as needed (per sequence given by operations manager) Ensure technicians have all required information/packets for service/generator calls. Collect service paperwork from technicians after each call, ensure all required payments & paperwork has been uploaded and or completed. Provide a daily report to Operations Manager with missing items. Complete daily/weekly satisfaction calls, including but not limited to residential, generator repairs, maintenances (new customers) and installations. · Monitor service email (service@metroelect.com) and Fleet for generators running, disconnected and /or error codes. Report to manager and contact and schedule service as needed. Benefits Competitive Pay $25.-26/hr. Medical, Dental and Vision Insurance Company Retirement Plan Paid Vacation Paid Holidays Growth Opportunities Awesome Team Culture!

Source:  workable View Original Post

Location
Romeo, MI, USA
Show Map

workable

You may also like

Guidant Financial
Client Experience Support Specialist
Georgia
Join Our Team! This is a fully remote opportunity with Guidant Financial, available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO. Compensation: $20 per hour, equivalent to an annual salary of $41,600. Are you passionate about providing exceptional support to clients and helping small businesses grow? At Guidant Financial, we believe in empowering entrepreneurs and our team members alike! We've already helped launch over 20,000 businesses and created nearly 100,000 jobs by delivering innovative funding solutions. Now, we want you to be part of this exciting journey! Our Core Values **Adaptability**: Welcome change and help others grow along the way. **Connection**: Build relationships, lift others up, and grow together. **Excellence**: Step outside your comfort zone to make improvements and satisfy your curiosity. Your Role as a Client Experience Support Specialist The Client Experience Support Specialist plays a vital role in supporting small business owners with the administration of their 401(k) plans. This dynamic position involves answering questions, guiding clients through the electronic signing of annual 5500 filings, and keeping them informed about any outstanding documents. You will engage in high-volume client communication via calls and emails, and will collaborate effectively with your team members in the 401(k) Administration Services department to deliver exceptional service. What You’ll Do Engage with clients by handling their inquiries promptly and effectively within scheduled timelines. Build a solid foundation in 401(k) Plans and familiarize yourself with the 5500-filing process. Consistently meet department Service Level Agreements (SLAs) for live calls, voicemails, email interactions, and Net Promoter Scores (NPS). Guide clients through various processes and systems to ensure they successfully complete their annual filings. Maintain and update client records in our customer relationship management system. Accurately upload investment management statements to the appropriate accounts. Swiftly assess accounts for any pending documentation and communicate the necessary information to clients. Conduct proactive reminder calls to clients about returning required information, completing their annual reports, and addressing any outstanding amendments. Engage in ongoing training and development with the goal of becoming a subject matter expert on 401(k) plans. Provide exceptional support to clients across a variety of scenarios, demonstrating a genuine passion for delivering an outstanding client experience. Additional Responsibilities Utilize E-Signature software to deliver documents to clients Assist Account Specialists with their queues when necessary Play a key role in team and departmental initiatives Execute additional tasks as needed Requirements Traits Growth Mindset: Eager to learn and continuously improve. Adaptability: Comfortable with ambiguity and able to handle stressful situations calmly. Client Relationship Skills: Skilled at de-escalating situations and making clients feel valued. Proactive Communication: Willing to address issues directly and promptly. Resilience: Ready to tackle challenges head-on, even in less structured environments. Quick Learner: Capable of hitting the ground running, learning quickly, and figuring out answers independently. Skills and competencies 1-2 years of experience in customer service or client support roles. Robust verbal and written communication skills. Proficient in using CRM software and Microsoft Office Suite. Ability to handle multiple tasks and manage time effectively. Great attention to detail and problem-solving abilities. Experience in the finance industry is a plus. Work From Home Requirements A designated workspace to work from (home office). High-speed internet connection. Get ready to make a difference in the lives of small business owners while enjoying a fulfilling career at Guidant Financial! Benefits Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. For the last four years, Guidant has promoted more than 30% of our organization into new and exciting roles!    Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays. Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment. Awesome Culture:  Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events. Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.   This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO Compensation: $20 per hour, equivalent to an annual salary of $41,600.  
$20
Sales and Operations Management Trainee (Panama City)
827 Brandeis Ave, Panama City, FL 32405, USA
Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success.   Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You’ll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You’ll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You’ll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.   Work Location: 2540 Sherman Ln, Panama City, FL 32405   Work Schedule: Candidate must be able to work weekdays, evenings, weekends, and holidays based on business needs.   Why is Penske for you?   · Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/   · Our Sales and Operations Management Trainee role is an hourly role, offering a starting salary of at least $25.00 per hour or $52,000 per year. (May vary based on prior relevant work experience and market)   · This position, at this location, offers premium pay for weekend work ($2.00 weekend differential)   · Advancement opportunities follow 6–9-month training period and include a generous base pay increase at that time.   · Click Here (https://www.youtube.com/watch?v=2gNxP04N06o) to see what makes Penske great!   Major Responsibilities:   • Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.   • Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace   • Generate new business leads as well as foster existing customer relationships   • Ensure complete customer satisfaction in a fast-paced environment.   Qualifications:   • Bachelor’s degree required, preferred concentration in Business or Marketing   • Effective communication skills, both written and verbal   • Internship or related work experience in a customer facing role preferred   • Results oriented, attention to detail and good time management skills   • A valid driver’s license is required, as is the ability and willingness to drive our Penske vehicles, including a 26’ box truck.   • Regular, predictable, full attendance is an essential function of the job.   • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.   • Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.   This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.   Physical Requirements:   -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.   -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.   -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.   Penske is an Equal Opportunity Employer.   About Penske Truck Leasing/Transportation Solutions   Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.   Job Category: Management Trainee   Job Family: Operations   Address: 2540 Sherman Lane   Primary Location: US-FL-Panama City   Employer: Penske Truck Leasing Co., L.P.   Req ID: 2509382 If interested, please apply online at https://track.talentbrew.com?jobmediaid=692063&typeid=1
$25/hour
Optimum RV
Service Advisor
Pottstown, PA 19464, USA
About Us: Optimum RV is a premier RV dealership dedicated to providing high-quality recreational vehicles and exceptional service. We are seeking an organized and customer-focused RV Service Advisor to join our service team and provide outstanding support to our customers. Pay is Base plus Commission up to $75,000 Responsibilities: Service Advisors are the primary point of contact for our customers who have service needs. The primary duties will include: Greeting customers and determining their service needs through active listening and effective questioning. Creating detailed and accurate work orders for service technicians based on customer requests and vehicle diagnostics. Providing customers with estimates for repairs and maintenance, explaining the scope of work and associated costs. Communicating with service technicians to ensure timely completion of work and updating customers on the status of their vehicles. Coordinating with the parts department to ensure necessary parts are available for service jobs. Handling customer inquiries and resolving service-related issues in a professional and courteous manner. Maintaining accurate records of all service transactions, including work orders, invoices, and customer communications. Ensuring a high level of customer satisfaction by providing exceptional service and support. Staying up-to-date with RV product knowledge and service procedures through ongoing training and professional development. Adhering to all safety protocols and company policies. All other responsibilities as assigned. Requirements Minimum Qualifications: Proven experience as a service advisor or in a similar customer service role, preferably in the automotive or RV industry. Strong knowledge of RV systems, maintenance, and repair procedures (preferred). Excellent customer service and communication skills. Ability to effectively manage multiple tasks and prioritize work in a fast-paced environment. Proficiency in using service management software and computer systems. High school diploma or equivalent; additional technical or business education is a plus. Valid driver's license with a clean driving record. Ability to work flexible hours, including weekends and holidays. Essential Characteristics: Hustle: We are self-motivated, driven and never satisfied. Humble: We are trainable, coachable, and confident... not arrogant. Reliable: We do what we say we're going to do, when we say we're going to do it... every time. Loyalty: We are committed to the success of the company through ups and downs because this is our career Team Player: We are stronger as one. We help each other, regardless of department or position. Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice. Benefits Competitive wages 401K Medical insurance Dental insurance Vision Insurance Company-Paid Life insurance Supplemental Life Insurance Short- & Long-Term Disability Critical Illness, Accident and Hospital Indemnity coverage EAP Wellness Program including Gym Reimbursement Vacation, Personal Time & Holiday pay
$75,000/year
Website and Game Tester - Join Fast (Battle Creek)
34 Division St N, Battle Creek, MI 49014, USA
APPLY HERE Join our team of website testers at Little Wheel. We are a gambling technology company researching and building products that put players first. We are hiring Website Testers at all of our offices across North America. Earn at least $1,000 for around 20 hours of testing. You’ll earn a minimum of $25/hour, but faster testers earn more. This is a short-term contract. There are opportunities for ongoing work for high performers. It’s ideally suited to people looking to supplement their income. You will not be gambling with your money, and you do not need any experience. There are no fees or out-of-pocket expenses. You'll complete a short online training program before starting to ensure you have the right skills for the role. We offer a $100 bonus for completing onboarding with us, so you start earning straight away. What's in it for you: Easy money - you will earn at least $1,000 for around 20 hours of testing. Work from home - earn from the comfort of your own home. Flexible schedule - you can choose when you work, day or night. Paid quickly - the testing is split into 4 stages, and you get paid after each. Great support - our research coordinators are available from 6am to 11pm ET. What you need to get started: Be at least 21 years old. Have your own laptop or desktop. What team members say about us: Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns! (Maria, Trustpilot, 2021) Tasks to complete are clearly explained with step by step instructions. There are timelines to complete tasks but you can work on them when convenient for you, usually a few hours each week is all you need. Support is very helpful and responsive. This is an easy and fun way to make some extra money. (Anonymous, Glassdoor, 2025) APPLY NOW
$25/hour
Enable Dental
Customer Care Specialist
California, USA
We are seeking a dedicated and compassionate Customer Care Specialist to provide exceptional support through dedicated phone line coverage. This role focuses on managing inbound communication, ensuring timely follow-up, and assisting in care coordination by handling documentation and post-visit outreach. Key Responsibilities: Answer inbound calls to the assigned phone lines during regular business hours Return voicemails in a timely and professional manner between live calls Send clinical notes and follow-up documentation for designated markets, ensuring compliance and accuracy Assist with Post-Operative patient calls as needed to confirm recovery and next steps Maintain accurate call records, dispositions, and patient follow-up details within the CRM and shared systems Follow HIPAA compliance and internal security guidelines for all patient information Requirements Must reside in a states that are on Pacific Standard Time zone (hours are 8am-5pm PST) 1+ year experience in a customer service, medical/dental office, or call center environment preferred Bilingual – Fluent in Spanish and English (required) Comfortable handling multiple phone lines and managing high-call volume Strong written and verbal communication skills Experience using Five9 Phone system, CRM systems, Gmail, and Google Sheets/Docs a plus Highly organized, adaptable, and capable of working independently in a remote setting Benefits Compensation: Enjoy a competitive hour rate ranging of $18/hr Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.
$18
Website and Game Tester - Join Fast (Southwest Mi)
79RP+J6 Boon, MI, USA
APPLY HERE Join our team of website testers at Little Wheel. We are a gambling technology company researching and building products that put players first. We are hiring Website Testers at all of our offices across North America. Earn at least $1,000 for around 20 hours of testing. You’ll earn a minimum of $25/hour, but faster testers earn more. This is a short-term contract. There are opportunities for ongoing work for high performers. It’s ideally suited to people looking to supplement their income. You will not be gambling with your money, and you do not need any experience. There are no fees or out-of-pocket expenses. You'll complete a short online training program before starting to ensure you have the right skills for the role. We offer a $100 bonus for completing onboarding with us, so you start earning straight away. What's in it for you: Easy money - you will earn at least $1,000 for around 20 hours of testing. Work from home - earn from the comfort of your own home. Flexible schedule - you can choose when you work, day or night. Paid quickly - the testing is split into 4 stages, and you get paid after each. Great support - our research coordinators are available from 6am to 11pm ET. What you need to get started: Be at least 21 years old. Have your own laptop or desktop. What team members say about us: Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns! (Maria, Trustpilot, 2021) Tasks to complete are clearly explained with step by step instructions. There are timelines to complete tasks but you can work on them when convenient for you, usually a few hours each week is all you need. Support is very helpful and responsive. This is an easy and fun way to make some extra money. (Anonymous, Glassdoor, 2025) APPLY NOW
$25/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.